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Patient Service Associate Jobs in Madison, GA (NOW HIRING)

Avery Partners

Front Office

Buckhead, GA

$21 - $25/hr

Call Center Customer Service Associate needed for a busy medical practice in Buckhead. Must be ... patient concerns with empathy and escalate issues when necessary. · Maintain patient ...

Smile Dental Group of Conyers

Patient Coordinator

Conyers, GA · On-site

$15 - $20/hr

High school diploma or equivalent required; associate's or bachelor's degree preferred. * 2+ years ... Exceptional communication, sales, and customer service skills. * Ability to handle confidential ...

Smile Dental Group of Conyers

Patient Coordinator

Conyers, GA · On-site

$15 - $20/hr

High school diploma or equivalent required; associate's or bachelor's degree preferred. * 2+ years ... Exceptional communication, sales, and customer service skills. * Ability to handle confidential ...

MedCura Health

Patient Access Representative

Conyers, GA · On-site

$16 - $22/hr

High school diploma or equivalent; an associate degree is preferred * Experience in healthcare or ... Answer incoming calls, address general inquiries, and provide information about available services.

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All JobsPatient Service Associate JobsPatient Service Associate Jobs in Madison, GA

Patient Service Associate information

See Madison, GA salary details

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$17

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How much do patient service associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for patient service associate in Madison, GA is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.80 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What cities near Madison, GA are hiring for Patient Service Associate jobs?

Cities near Madison, GA with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Madison, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,867 per year, or $17.2 per hour.

Patient Access Assoc - PT, Athens

Piedmont Healthcare Inc.

Watkinsville, GA • On-site

Part-time

This job post has expired today. Applications are no longer accepted.

Piedmont Healthcare rating

7.1

Company rating: 7.1 out of 10

Based on 466 frontline employees who took The Breakroom Quiz

381st of 889 rated healthcare providers

Job description

Experience the advantages of real career change  

Join Piedmont to move your career in the right direction. Stay for the diverse teams you’ll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You’ll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. 


Serves as patient facing support for the Patient Access Department within Piedmont Healthcare. Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Secures patient consent and acknowledgement on required forms/notices.
Education
  • H.S. Diploma or General Education Degree (GED) Required
Work Experience
  • 1 year exp in one of the following: Required
  • Healthcare Revenue Cycle Required or
  • Clinical role Required or
  • Related clerical accounting/finance/retail/customer service Required
  • 3 years of healthcare Revenue Cycle experience Preferred
  • Prior Epic experience Preferred
Licenses and Certifications
  • None Required
  • Certification with Healthcare Financial Management Association Preferred or
  • Certified Revenue Cycle Representative Preferred

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