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Patient Service Associate Jobs in Fenton, MI (NOW HIRING)

Insight

Business Associate

Flint, MI · On-site

$45K - $52K/yr

Address patient concerns and assist with service recovery efforts when appropriate. * Support ... Associate's or Bachelor's degree in Healthcare Administration, Business Administration, Finance ...

Insight

Business Associate

Flint, MI · On-site

$45K - $52K/yr

Address patient concerns and assist with service recovery efforts when appropriate. * Support ... Associate's or Bachelor's degree in Healthcare Administration, Business Administration, Finance ...

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All JobsPatient Service Associate JobsPatient Service Associate Jobs in Fenton, MI

Patient Service Associate information

See Fenton, MI salary details

$11

$17

$22

How much do patient service associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for patient service associate in Fenton, MI is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.65 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What cities near Fenton, MI are hiring for Patient Service Associate jobs?

Cities near Fenton, MI with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Fenton, MI as of August 2026, with employment types broken down into 8% As Needed, 75% Full Time, and 17% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $35,591 per year, or $17.1 per hour.

PATIENT SERVICES SUPERVISOR, FOOD AND NUTRITION, HOSPITAL

Compass Group

Grand Blanc, MI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,093 frontline employees who took The Breakroom Quiz

347th of 495 rated business services

Job description

Schedule: Full time; mid shift primarily Monday through Friday, 11:30am-8pm with rotating weekends. More details are available upon interviewing.
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary
As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the food & nutrition Services department at a hospital. The Patient Services Supervisor is an exciting opportunity for an energetic, entry-level supervisor who is seeking a career avenue into the food and nutrition industry.
Essential Duties and Responsibilities:
  • Ensures patient and client satisfaction meeting and exceeding stated expectations.
  • Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
  • Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
  • Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate.
  • Assists in the responsibility for all food service related activities and be primarily involved in patient meal assembly and delivery; including quality improvement, sanitation, infection control and all facility-related activities.
  • Performs other duties as assigned.
Preferred Qualifications:
  • 2 years of culinary, back of house, or food production experience preferably in hospitals, senior living, or related healthcare environments.
  • 1 year of food service supervisory or lead experience
  • Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
  • Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation.
  • Supervisory, leadership, management and coaching skills.
  • Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels.
  • Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
  • ServSafe Certification is preferred.
Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates at Touchpoint are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
Applications are accepted on an ongoing basis.
Touchpoint maintains a drugfree workplace.
Req ID: 1560734
TouchPoint
PASCHA A BELNAVIS
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