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Patient Service Associate Jobs in Canton, MI (NOW HIRING)

FasTemps

Patient Service Associate

Ann Arbor, MI · On-site

$18/hr

Patient Services Assistant Company Name: University of Michigan Compensation: $18.00 per hour Location: Ann Arbor, MI Shift: Monday-Friday Hours: 8:30 AM - 5:00 PM Detailed Duties: * Receive and ...

FasTemps

Patient Services Associate

Ann Arbor, MI · On-site

$16.75 - $21/hr

Experienced Patient Service Associate 5:30 am to 2 pm, Mon. - Fri. Cardiovascular Center, University of Michigan 1500 E. Medical Center Drive, Ann Arbor 48109 (connected to the main hospital) Orange ...

FasTemps

Passive Patient Services Associate

Ann Arbor, MI · On-site

$16.75 - $21/hr

Experienced Patient Service Associate 5:30 am to 2 pm, Mon. - Fri. Cardiovascular Center, University of Michigan 1500 E. Medical Center Drive, Ann Arbor 48109 (connected to the main hospital) Orange ...

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Patient Service Associate information

See Canton, MI salary details

$12

$17

$22

How much do patient service associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient service associate in Canton, MI is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.13 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What cities near Canton, MI are hiring for Patient Service Associate jobs?

Cities near Canton, MI with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Canton, MI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,539 per year, or $17.6 per hour.

Patient Service Associate

FasTemps

Ann Arbor, MI • On-site

$18/hr

Other

Re-posted 7 hours ago

Job description

Job Title: Patient Services Assistant
Company Name: University of Michigan
Compensation: $18.00 per hour
Location: Ann Arbor, MI
Shift: Monday-Friday
Hours: 8:30 AM - 5:00 PM
Detailed Duties:
  • Receive and assist patients, visitors, and staff.
  • Schedule patient appointments with patients and/or referring clinic.
  • Monitor waiting area activity and ensure a clean, organized, and safe environment.
  • Promote personal comfort and convenience of patients and families by routinely checking their needs.
  • Provide information regarding hospitals and community services as needed.
  • Process and compile patient paperwork for exams and clinical staff.
  • Answer incoming phone calls and triage to appropriate location.
  • Accurately record any phone messages and ensure they are forwarded appropriately.
  • Call patients to remind them of upcoming appointments.
  • Utilize paging system to contact appropriate staff as required.
  • Prepare patient itinerary and all other appropriate correspondence.
Required Qualifications:
  • High School Diploma or GED.
  • 0-2 years of experience.
  • Exceptional interpersonal skills and ability to work well within a team setting.
  • Effective communication skills.
  • Demonstrates active listening, written, verbal, and information technology skills.

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