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Patient Service Associate Jobs in Dothan, AL (NOW HIRING)

Pharmacist - Full-time Floater

Dothan, AL · On-site

$53 - $63.75/hr

... associates, and to the wellness of the communities it serves. What sets our pharmacy departments apart is a genuine patient-centric environment with clinical services such as immunizations, MTM ...

Pharmacist - Full-time Floater

Enterprise, AL · On-site

$46.25 - $55.50/hr

... associates, and to the wellness of the communities it serves. What sets our pharmacy departments apart is a genuine patient-centric environment with clinical services such as immunizations, MTM ...

Pharmacist - Full-time Floater

Dothan, AL · On-site

$53 - $63.75/hr

... associates, and to the wellness of the communities it serves. What sets our pharmacy departments apart is a genuine patient-centric environment with clinical services such as immunizations, MTM ...

Candidates with an Associate Degree from a CODA-accredited Dental Hygiene program can enter at this ... A dynamic mix of preventive services, advanced periodontal therapy, radiography, and patient ...

Candidates with an Associate Degree from a CODA-accredited Dental Hygiene program can enter at this ... A dynamic mix of preventive services, advanced periodontal therapy, radiography, and patient ...

Candidates with an Associate Degree from a CODA-accredited Dental Hygiene program can enter at this ... A dynamic mix of preventive services, advanced periodontal therapy, radiography, and patient ...

Candidates with an Associate Degree from a CODA-accredited Dental Hygiene program can enter at this ... A dynamic mix of preventive services, advanced periodontal therapy, radiography, and patient ...

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Patient Service Associate information

See Dothan, AL salary details

$11

$17

$22

How much do patient service associate jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for patient service associate in Dothan, AL is $17.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.80 per hour, depending on experience, location, and employer.

Is being a MOA a good entry level job?

A Patient Service Associate (PSA) or Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it requires minimal prior experience and provides exposure to medical environments. The position typically involves administrative tasks, patient interaction, and basic clinical support, making it suitable for those starting a healthcare career. Certification or training in medical assisting can enhance job prospects and advancement opportunities.

What are Patient Service Associates?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What Is a Patient Service Associate?

A patient service associate is an entry-level medical care assistant who works in a doctor’s office, clinic, or hospital. As a patient service associate, your job duties include scheduling appointments, answering billing and insurance questions, and handling customer inquiries and complaints. Qualifications for the career typically include at least a high school diploma or GED certificate and prior customer service or healthcare experience. Some employers may prefer candidates with postsecondary education in a relevant field, such as medical assisting. You also need strong interpersonal, computer, and organizational skills, as well as knowledge of medical billing, coding, and terminology.

What is a patient service associate?

A patient service associate is a healthcare professional who manages patient interactions, schedules appointments, verifies insurance, and handles administrative tasks in medical settings. They often work in clinics or hospitals and need strong communication and organizational skills.

What are some common challenges Patient Service Associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the most chill healthcare job?

A Patient Service Associate role is generally considered a relatively low-stress healthcare job, involving administrative tasks like scheduling, patient check-in, and insurance processing. It typically requires good communication skills and attention to detail, with standard working hours and minimal physical demands compared to clinical roles.

What are the responsibilities of a patient care associate?

A patient service associate is responsible for assisting patients with check-in and check-out processes, scheduling appointments, updating medical records, and providing administrative support in healthcare settings. They often communicate with patients, healthcare providers, and insurance companies, requiring strong organizational and communication skills.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a Patient Service Associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What are the most commonly searched types of Patient Service jobs in Dothan, AL? The most popular types of Patient Service jobs in Dothan, AL are:
What cities near Dothan, AL are hiring for Patient Service Associate jobs? Cities near Dothan, AL with the most Patient Service Associate job openings:

$70/txs- Physical Therapy Assistant, PTA - Cottenwood, AL 36320 -Hospice patient Home Setting (PRN)

Sobe Innovative Rehab

Cottonwood, AL • On-site

$69 - $70/hr

Per diem

Medical, PTO

Posted 27 days ago


Job description

Seeking a PTA, Physical Therapy Assistant to cover therapy services in Cottenwood, AL 36320 home setting: $70/txs
We are an outpatient therapy at home provider in Assisted Living Facilities seeking passionate therapists to deliver top-notch therapy and results for our geriatric clientele. We believe that once you take a proactive preventative approach, our patients thrive and experience a more successful aging-in-place. If you believe in the power of geriatric therapy and the dignity that it can provide to those who have given so much to this world over the years, then you are exactly who we invite to join our wonderful, diverse, professional team of therapy experts!
We believe in full transparency with our therapy team, including detailed payment reports for you to understand exactly what you were paid on, and we encourage use and collaboration of your clinical judgement. You are free to make your own schedule, agree or disagree to patient assignment and did we mention competitive compensation?
Visit our website at www.sobeinnovativerehab.com
Responsibilities include but are not limited to:
  • Implementing selected components of care and interventions in a technically competent manner
  • Provide skilled intervention to improve patient functional independence
  • Communicate with families, physicians, and other health care team members
  • Keeps timely, thorough documentation of services in the medical record

Qualifications:
  • Graduate of an accredited college or university with an Associates in Physical Therapy.
  • Education and/or Experience: Two years (preferred) of clinical experience in respective fields of study
  • Actively Licensed as a Physical Therapist Assistant

Job Type: *PRN*
***A PRN therapist is part of an on-call pool of therapists who work on a per diem basis. PRN is short for the Latin term "pro re nata," which means "as needed." As a PRN therapist, a therapy organization will send patient assignments for the therapist to follow the POC when they need an extra therapist to treat their patient load. If you are looking for full-time work as a PRN therapist, it is recommended to sign up with several different companies to keep your schedule busy, as some companies may be busier than others in your area. PRN work comes with its own set of considerations, such as hours being reduced during slow periods; but overall, it offers unparalleled flexibility and unique opportunities for growth! Ultimately, PRN work can be an excellent choice for those seeking autonomy and diverse experiences in their profession. Here are the key aspects of a PRN therapist role:
  1. Flexible Schedule: PRN therapists have the freedom to choose when they work. They can accept or decline cases based on their availability. This flexibility is especially beneficial for those with other responsibilities or jobs/commitments.
  2. Variety of Settings: PRN therapists at Sobe Rehab work in ALF and residential home settings. The diversity of environments allows therapists to gain experience across different patient populations.
  3. Higher Rates: While PRN positions lack benefits like paid time off and health insurance, they often offer higher rate of pay. Employers compensate for the absence of benefits by providing a more attractive wage.
  4. No Long-Term Contracts: PRN work can vary from just a few patient assignments to several, depending on the demand in your area. Therapists can take assignments without being tied to a specific facility for an extended period.
  5. Weekend and Holiday Shifts: PRN therapists may be called upon to cover weekend shifts or holidays, along with regular weekday shifts. These shifts often come with premium pay rates. Working weekends can also provide a quieter environment for focused patient care.
  6. Skill Maintenance: PRN work keeps therapists engaged and sharpens their clinical skills. Exposure to different patient cases and treatment approaches enhances professional growth.
  7. Networking Opportunities: Interacting with various colleagues, physicians, and patients allows PRN therapists to expand their professional network. Networking can lead to future job opportunities and collaborations.

Compensation: $70/txs