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Patient Service Associate Jobs in Atlanta, GA (NOW HIRING)

Patient Dining Services Manager

Atlanta, GA · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized ... Hires, directs, coaches, trains, and develops patient service team members * Complies with dietary ...

Patient Dining Services Manager

Atlanta, GA · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized ... Hires, directs, coaches, trains, and develops patient service team members * Complies with dietary ...

Patient Dining Services Manager

Atlanta, GA · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized ... Hires, directs, coaches, trains, and develops patient service team members * Complies with dietary ...

Front Desk Associate

Sandy Springs, GA · On-site

$13.50 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete ...

Front Desk Associate

Sandy Springs, GA · On-site

$13.50 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete ...

Front Desk Associate

Sandy Springs, GA

$13.50 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate ...

Front Desk Associate

Atlanta, GA · On-site

$13.50 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete ...

Showing results 41-60

Patient Service Associate information

See Atlanta, GA salary details

$12

$18

$23

How much do patient service associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for patient service associate in Atlanta, GA is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $19.90 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What are the duties of a patient service associate?

A patient service associate is responsible for greeting patients, scheduling appointments, verifying insurance information, updating medical records, and assisting with patient check-in and check-out. They often use electronic health record (EHR) systems and must maintain confidentiality and accuracy in their work. Strong communication and organizational skills are essential for this role.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in Atlanta, GA?

The most popular types of Patient Service jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Patient Service Associate jobs?

Cities near Atlanta, GA with the most Patient Service Associate job openings:

Infographic showing various Patient Service Associate job openings in Atlanta, GA as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $37,916 per year, or $18.2 per hour.

$14.25 - $18/hr

Full-time

Re-posted 10 days ago


Northside Hospital rating

7.2

Company rating: 7.2 out of 10

Based on 442 frontline employees who took The Breakroom Quiz

350th of 887 rated healthcare providers


Job description

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

The Clinical Care Associate provides nursing assistance and patient care for the comfort, safety and personal needs of patients.  Assists patients with activities of daily living and performs procedures for physical hygiene and comfort of patients.  Performs duties within the construct of a unitbased, selfdirected, multidisciplinary patient care team while sharing various tasks with other licensed and nonlicensed members. Performs general clerical and reception duties according to needs of patient unit or department. Position is characterized by preparing and maintaining patient charts, transcribing physician orders, and entering information into computerized patient care system.

Qualifications

REQUIRED

  • Certified Nursing Assistant on the Georgia Registry
  • OR

    Certified Medical Assistant awarded by the American Association of Medical Assistants (AAMA)

    OR

    Registered Medical Assistant awarded by the American Medical Technologists (AMT)

    OR

    Certified Clinical Medical Assistant awarded by the National Healthcareer Association (NHA)

  • Must hold American Heart Association Basic Life Support (BLS)
  • One (1) year of patient care experience, as a CNA, PCT, Military Medic, ED Tech or other relevant acute, direct patient care experience.
  • Visual color acuity depending on the role in specific units.
  • PREFERRED

    Work Hours (EX:7AM-7PM):7PM - 730AMWeekend Requirements:YesOn-Call Requirements:NoEmployment Type: FULL_TIME

    What Northside Hospital employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom


    Northside Hospital logo

    About Northside Hospital

    Sourced by ZipRecruiter

    * 288-bed hospital, offering a full range of services including comprehensive and interventional stroke care, preventative and corrective cardiac care, full-service orthopedic and spine treatment, an ER 24/7®, and general surgery * As one of the first hospitals in the area to achieve Atrial Fibrillation Certification (SCPC), our technologically advanced hospital allows our highly skilled physicians, nursing and caregivers to serve our growing community * Northside Hospital was the first nationally recognized Comprehensive Stroke Center in Pinellas County and nationally recognized for quality and safety by earning an 'A' rating from the Leapfrog Group

    Industry

    Hospitals

    Company size

    10,000+ Employees

    Headquarters location

    Atlanta, GA, US

    Year founded

    1970