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Patient Service Associate Jobs in Atlanta, GA (NOW HIRING)

Northside Hospital Inc.

Patient Dining Associate

Cumming, GA · On-site

$15.25 - $19.25/hr

Responsible for communications between the nursing units and the Food Service Department in regard to patient menus, diet changes, and general patient services. Reads the patient menus to patients ...

Northside Hospital Inc.

Patient Dining Associate

Cumming, GA · On-site

$15.25 - $19.25/hr

Overview Responsible for communications between the nursing units and the Food Service Department in regard to patient menus, diet changes, and general patient services. Reads the patient menus to ...

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Patient Service Associate information

See Atlanta, GA salary details

$12

$18

$23

How much do patient service associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for patient service associate in Atlanta, GA is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $19.90 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What are the duties of a patient service associate?

A patient service associate is responsible for greeting patients, scheduling appointments, verifying insurance information, updating medical records, and assisting with patient check-in and check-out. They often use electronic health record (EHR) systems and must maintain confidentiality and accuracy in their work. Strong communication and organizational skills are essential for this role.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in Atlanta, GA?

The most popular types of Patient Service jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Patient Service Associate jobs?

Cities near Atlanta, GA with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Atlanta, GA as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $37,916 per year, or $18.2 per hour.

Patient Dining Associate

Northside Hospital Inc.

Cumming, GA • On-site

$15.25 - $19.25/hr

Full-time

Re-posted 21 hours ago

Northside Hospital rating

7.2

Company rating: 7.2 out of 10

Based on 442 frontline employees who took The Breakroom Quiz

350th of 887 rated healthcare providers

Job description

Responsible for communications between the nursing units and the Food Service Department in regard to patient menus, diet changes, and general patient services.  Reads the patient menus to patients twice daily. Edits patient selections to meet restrictions associated with diet orders.  Organizes and manages diet orders in a timely and effective manner. Develops menu tallies of special requests.  Must be familiar with dietary restrictions on special, modified diets to ensure optimal patient care and satisfaction.  Reacts accurately and effectively to all changes to ensure efficiency. Assembles trays for patients and deliver meal trays to patient rooms and nursing units. Occasionally, may also prepare salads, desserts, beverages and other miscellaneous food items.


Responsible for communications between the nursing units and the Food Service Department in regard to patient menus, diet changes, and general patient services.  Reads patient menus to patients twice daily. Edits patient selections to meet restrictions associated with diet orders.  Organizes and manages diet orders in a timely and effective manner. Develops menu tallies of special requests.  Must be familiar with dietary restrictions on special, modified diets to ensure optimal patient care and satisfaction.  Reacts accurately and effectively to all changes to ensure efficiency. Assembles trays for patients and deliver meal trays to patient rooms and nursing units. Occasionally, may also prepare salads, desserts, beverages and other miscellaneous food items.


REQUIRED

  1. Six (6) months of customer service or food service experience

6:15a-6:15p 6:45a-6:45p
Yes- Rotating Basis
No

What Northside Hospital employees say

Pay

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About Northside Hospital

Sourced by ZipRecruiter

* 288-bed hospital, offering a full range of services including comprehensive and interventional stroke care, preventative and corrective cardiac care, full-service orthopedic and spine treatment, an ER 24/7®, and general surgery * As one of the first hospitals in the area to achieve Atrial Fibrillation Certification (SCPC), our technologically advanced hospital allows our highly skilled physicians, nursing and caregivers to serve our growing community * Northside Hospital was the first nationally recognized Comprehensive Stroke Center in Pinellas County and nationally recognized for quality and safety by earning an 'A' rating from the Leapfrog Group

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

1970

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