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Patient Service Associate Jobs in Andover, MN (NOW HIRING)

Aroris LLC

Account Services Associate

Minneapolis, MN · Hybrid

... focus over patient care. That's the gap Aroris exists to close. We put the power back where it ... Role overview As a key member of the Aroris Service team, the Account Services Associate is ...

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All JobsPatient Service Associate JobsPatient Service Associate Jobs in Andover, MN

Patient Service Associate information

See Andover, MN salary details

$13

$19

$25

How much do patient service associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for patient service associate in Andover, MN is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.35 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What cities near Andover, MN are hiring for Patient Service Associate jobs?

Cities near Andover, MN with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Andover, MN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,707 per year, or $19.6 per hour.

Nutrition Services Associate

Fairview Health Services

Minneapolis, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Fairview Health Services rating

7.8

Company rating: 7.8 out of 10

Based on 250 frontline employees who took The Breakroom Quiz

127th of 889 rated healthcare providers

Job description

Job Overview

Job Overview

Fairview is looking for a Casual Nutrition Services Aide to join our team at our University of MN Medical Center East Bank Campus in Minneapolis, MN. The Nutrition Services Associate (NSA) serves as a liaison between the diet office, kitchen managers, and clinicians to enhance communication and improve patient satisfaction. The NSA supports patient's nutrition needs through fulfilling enteral nutrition and oral nutrition supplement orders, assisting patients with menu needs, answering questions about therapeutic diets, navigating the nutrition software, and other diet office duties.

Position Details

  • 0.01 FTE (Casual)
  • day/eve shift
  • as needed weekends


Responsibilities

  • Accurately fulfills enteral nutrition and oral nutrition supplement orders and delivers to units
  • Assists patients requiring additional support to order food and beverage items in alignment with the diet order
  • Adjusts menu requests to align with therapeutic diet guidelines and food allergies using the nutrition software
  • Supports patient and family members by gathering food preferences, answering questions about therapeutic diets, addressing service concerns and/or triaging to appropriate team members or managers as needed
  • Gathers data about calories and macronutrients consumed by patient if requested by clinical team
  • Demonstrates proficiency in knowledge of menu items, nutrition formulas and supplements, therapeutic diets, and use of the nutrition software
  • Communicates clinical concerns to the dietitians or other clinical team members
  • Unloads pallets of nutrition formulas and stocks nutrition formulary room supplies as needed
  • Identifies areas for process improvement to improve efficiency and accuracy of nutrition services and participates in process improvement as requested


Required Qualifications

  • 1 year of customer service experience

Preferred Qualifications

  • Enrolled in or completed health-related 2-year or 4-year degree program
  • 1 year of health-related patient services experience
  • Registered Dietetic Technician

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract


Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected statusQualifications:$20.83- $29.40 HourlyEducation:UNAVAILABLEEmployment Type: UNAVAILABLE

What Fairview Health Services employees say

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About Fairview Health Services

Sourced by ZipRecruiter

Fairview Health Services is an industry-leading, award-winning nonprofit that offers an entire network of healthcare services. Fairview is one part of M Health Fairview, a partnership between the University of Minnesota, M Physicians and Fairview Health Services. Together, we combine the University's deep history of clinical innovation and training with Fairview's extensive roots in community medicine. Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies and benefit management services.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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