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Patient Service Assistance Jobs (NOW HIRING)

Patient First

Patient Service Representative

Richmond, VA · On-site

$18.75 - $21.25/hr

Escorting patients in need of emergency assistance directly to the treatment area to be registered ... service, compassion, and kindness. * Verifying all patient demographic, health, pharmacy, and ...

Patient First

Patient Service Representative

Stafford, VA · On-site

$20 - $23/hr

Escorting patients in need of emergency assistance directly to the treatment area to be registered ... service, compassion, and kindness. * Verifying all patient demographic, health, pharmacy, and ...

Patient First

Patient Service Representative

Richmond, VA · On-site

$18.75 - $21.25/hr

Escorting patients in need of emergency assistance directly to the treatment area to be registered ... service, compassion, and kindness. * Verifying all patient demographic, health, pharmacy, and ...

Patient First

Patient Service Representative

Columbia, MD · On-site

$19.50 - $22/hr

Escorting patients in need of emergency assistance directly to the treatment area to be registered ... service, compassion, and kindness. * Verifying all patient demographic, health, pharmacy, and ...

Patient First

Patient Service Representative

Richmond, VA · On-site

$18.75 - $21.25/hr

Escorting patients in need of emergency assistance directly to the treatment area to be registered ... service, compassion, and kindness. * Verifying all patient demographic, health, pharmacy, and ...

Patient First

Patient Service Representative

Odenton, MD · On-site

$19.50 - $22/hr

Escorting patients in need of emergency assistance directly to the treatment area to be registered ... service, compassion, and kindness. * Verifying all patient demographic, health, pharmacy, and ...

Patient First

Patient Service Representative

Columbia, MD · On-site

$19.50 - $22/hr

Escorting patients in need of emergency assistance directly to the treatment area to be registered ... service, compassion, and kindness. * Verifying all patient demographic, health, pharmacy, and ...

Patient First

Patient Service Representative

Stafford, VA · On-site

$20 - $23/hr

Escorting patients in need of emergency assistance directly to the treatment area to be registered ... service, compassion, and kindness. * Verifying all patient demographic, health, pharmacy, and ...

Patient First

Patient Service Representative

Richmond, VA · On-site

$18.75 - $21.25/hr

Escorting patients in need of emergency assistance directly to the treatment area to be registered ... service, compassion, and kindness. * Verifying all patient demographic, health, pharmacy, and ...

Patient First

Patient Service Representative

Chesapeake, VA · On-site

$18.75 - $21.25/hr

Escorting patients in need of emergency assistance directly to the treatment area to be registered ... service, compassion, and kindness. * Verifying all patient demographic, health, pharmacy, and ...

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Patient Service Assistance information

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$11

$18

$26

How much do patient service assistance jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for patient service assistance in the United States is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.36 per hour, depending on experience, location, and employer.

What states have the most Patient Service Assistance jobs?

States with the most job openings for Patient Service Assistance jobs include:

What are popular job titles related to Patient Service Assistance jobs?

For Patient Service Assistance jobs, the most frequently searched job titles are:

Infographic showing various Patient Service Assistance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,475 per year, or $19 per hour.

Patient Service Representative

Fredericksburg, VA • On-site

Patient First
Health Care and Social Assistance • 1 - 5K employees
Learn more about Patient Firstexternal

$20 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Patient First rating

7.4

Company rating: 7.4 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

Job description

Patient Service Representative

Patient First is currently seeking full-time Patient Service Representatives for its newest Northern Virginia center in Fredericksburg, VA, scheduled to open late summer / early fall 2026.

The responsibilities of this job include, but are not limited to, the following:

  • Assisting patients using the kiosk prior to registration.
  • Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated.
  • Respectfully handling Physician and Nurse requests in a timely manner.
  • Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed.
  • Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness.
  • Verifying all patient demographic, health, pharmacy, and insurance information.
  • Thoroughly answering billing and insurance questions and providing itemized billing statements as requested.
  • Referring billing questions to the appropriate parties as needed.
  • Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system.
  • Discharging the patient and processing incurred charges.
  • Completing all cash management duties to include counting and accounting for money collected at the end of the shift.
  • Receiving, sending, and distributing correspondence as directed.
  • Filing and scanning medical documents and office forms as directed.
  • Completing assigned checklists and Policy Manager tasks within the assigned shift.
  • Answering all incoming calls and distributing messages in a timely manner.
  • Assisting with other assignments as directed.
  • Demonstrating an efficient understanding of the electronic medical record system.
  • Receiving, moving, and stocking ordered supplies.
  • Cleaning the front office work area and other maintenance assignments as directed.
  • Verifying daily reports are run at the end of the day.
  • Attending staff meetings as directed.
  • Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations).
  • Operating, using, and maintaining medical and office equipment as trained.
  • Participating in maintenance assignments when necessary and as directed.
  • Providing positive, warm, and friendly service in all interactions.
  • Completing other duties as directed

Minimum education and professional requirements include, but are not limited to, the following:

  • Must be 18 years of age or older.
  • Basic typing skills.
  • Minimum one year of clerical experience preferred.
  • High school graduate or equivalent.
  • Ability to sit, stand, and walk for up to 7 hours at a time.
  • Ability to lift up to 25 pounds.
  • Excellent visual, verbal, written, and typed communication skills.
  • Ability to prioritize and multitask.
  • Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.

Salary Range: $20.00 - $23.00, depending on experience.

Benefits and Other Compensation:

• Health, Dental and Vision insurance for employees and dependents

• Disability, Life and Long Term care insurance

• Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)

• Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank

• Overtime Pay, Holiday Pay, Double time compensation for all holidays worked

• Discounted medical treatment at any Patient First location for employees and immediate family

• Bonuses include:

- Recruitment bonus

- Patient Care Performance bonus (center employees only)

- Weekend bonus (center employees only)

What Patient First employees say

Pay

Benefits

Hours and flexibility

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