ZipRecruiter

Log In

1

Patient Relations Manager Jobs in Baton Rouge, LA

Benevis

Practice Manager

Baton Rouge, LA · On-site

Meet office performance, financial, and P&L goals, including patient forecasts and satisfaction ... Team building, employee relations, and organizational and staff development skills * Track record ...

Benevis

Practice Manager

Baton Rouge, LA · On-site

$56K/yr

Meet office performance, financial, and P&L goals, including patient forecasts and satisfaction ... Team building, employee relations, and organizational and staff development skills * Track record ...

previous pagenext page

Showing results 21-40

All JobsPatient Relations JobsPatient Relations Manager JobsPatient Relations Manager Jobs in Baton Rouge, LA

Patient Relations Manager information

See Baton Rouge, LA salary details

$10.6K

$59.7K

$90.3K

How much do patient relations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for patient relations manager in Baton Rouge, LA is $59,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $66,300.00 per year, depending on experience, location, and employer.

What is the difference between Patient Relations Manager vs Patient Advocate?

AspectPatient Relations ManagerPatient Advocate
CredentialsHealthcare experience, communication skills, sometimes certifications in patient relationsHealthcare knowledge, certification in patient advocacy often preferred
Work EnvironmentHospitals, clinics, healthcare organizationsHospitals, community health centers, patient support settings
Employer & Industry UsageHealthcare providers focusing on patient satisfaction and experiencePatient support, navigating healthcare systems, ensuring patient rights
Search & Comparison IntentUnderstanding roles in patient experience managementAssistance in patient rights and healthcare navigation

The Patient Relations Manager primarily focuses on managing patient satisfaction, addressing concerns, and improving communication within healthcare facilities. In contrast, the Patient Advocate helps patients understand their rights, navigate complex healthcare systems, and ensures their needs are met. Both roles require healthcare knowledge and excellent communication skills but serve different functions in patient support and experience.

How does a patient relations manager typically handle conflicts between patients and medical staff?

A Patient Relations Manager acts as a liaison to resolve conflicts between patients and healthcare staff by listening to concerns, facilitating open communication, and ensuring both sides are heard. They often mediate discussions, investigate complaints, and work collaboratively with department leads to find solutions that improve patient satisfaction while maintaining a positive work environment. This role requires strong interpersonal and problem-solving skills, since balancing empathy for patients with the needs of healthcare professionals is a common challenge. Regular training and clear protocols help Patient Relations Managers navigate these situations effectively.

What does a patient relations manager do?

A Patient Relations Manager acts as a liaison between patients, their families, and healthcare providers to ensure a positive experience within a medical facility. They address patient concerns, resolve complaints, and work to improve overall patient satisfaction. Additionally, they may coordinate services, gather feedback to enhance healthcare delivery, and ensure that patients' rights and needs are respected throughout their care.

What are the key skills and qualifications needed to thrive as a patient relations manager?

To thrive as a Patient Relations Manager, you generally need a background in healthcare administration, strong problem-solving abilities, and a bachelor's degree in healthcare management or a related field. Familiarity with hospital information systems, patient feedback platforms, and sometimes certification in patient advocacy or healthcare quality improvement is typical. Exceptional interpersonal skills, conflict resolution, and the ability to communicate empathetically make someone excel in this role. These competencies are crucial for effectively addressing patient concerns, improving satisfaction, and ensuring a positive experience within healthcare facilities.
What are the most commonly searched types of Patient Relations jobs in Baton Rouge, LA? The most popular types of Patient Relations jobs in Baton Rouge, LA are:
What are popular job titles related to Patient Relations Manager jobs in Baton Rouge, LA? For Patient Relations Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Patient Relations Manager jobs in Baton Rouge, LA look for? The top searched job categories for Patient Relations Manager jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Patient Relations Manager jobs? Cities near Baton Rouge, LA with the most Patient Relations Manager job openings:
Patient Relations Manager jobs near you
Infographic showing various Patient Relations Manager job openings in Baton Rouge, LA as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 9% Part Time, 2% Temporary, and 7% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $59,704 per year, or $28.7 per hour.

Patient Account Representative 2 - Hospital

Franciscan Missionaries of Our Lady Health System

Baton Rouge, LA • On-site

$15.75 - $20.75/hr

Other

Re-posted 3 days ago

Franciscan Missionaries of Our Lady Health System rating

7.2

Company rating: 7.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

349th of 887 rated healthcare providers

Job description


The Patient Accounts Representative 2 works with patients, co-workers and external agencies to ensure the prompt payment and/or reimbursement of hospital and/or professional charges. The Patient Accounts Representative 2 is responsible for the monitoring of patient accounts which includes, but is not limited to: claim submissions, researching and reviewing back end denials; determining appropriate action for submission of provider claims; outbound and inbound calls from insurance carriers, providers and patients; payment posting; collections; account adjustments and appeals.
Responsibilities
  1. Customer Service
    1. Promptly answers inquiries from patients, co-workers, and employees regarding patient accounts in a kind and courteous manner.
    2. Assists in providing quality training and orientation for assigned employees.
  2. Payer Relations
    1. Advises patient or guarantor of third party payer benefits and estimated private payer amount and collects partial payments prior to admission in a manner that promotes the provision of high quality health care services by the department.
    2. Reviews patient papers and documentation for reported information accuracy, and researches errors on patient accounts, billing and insurance problems, and lost payments in order to ensure accurate record maintenance and prudent departmental operation.
    3. Makes written and verbal inquiries to third party payers, reconciles patient accounts, and makes payment arrangements in an effort to ensure that patients are free from financial burden and that patient interests are appropriately represented.
    4. Coordinates and originates payroll deduction actions for hospital employees in accordance with established policies and procedures, and oversees collection letter mail-outs for delinquent unpaid patient accounts in a prudent and efficient manner.
    5. Sends itemized patient account statements per attorney request or in response to subpoena in a professional and diligent manner.
    6. Reviews claims to make sure that payer specific billing requirements are met.
    7. Follows up on claims, determines and applies appropriate adjustments.
    8. Updates accounts.
  3. Receivables
    1. Works with external agencies and companies to provide patients with prompt reimbursement for hospital services. Interprets, explains, and counsels patient and family regarding hospital charges, services, and payment policies in a manner sensitive to the needs and financial situation of the patient.
  4. Quality
    1. Maintain a quality accuracy average of 95%
    2. Maintain a production set by management for specialty focus.
    3. Thoroughly completes assigned tasks with in the requested timeline.
  5. Other Duties As Assigned
    1. Performs other duties as assigned or requested.

Qualifications
  • Must have 2 yrs experience of relevant experience. Bachelor's Degree substitutes 2 yrs exp. Associate's Degree, trade school, or certification substitutes 1 yr exp.
  • Some examples of relevant experience include LPN, RN, Revenue Cycle, Accounting, Bookkeeping, Business, Billing, Coding or call center environments.
  • High School or equivalent
  • Must possess knowledge of ICD-9/10, CPT and HCPCS coding. Must have accurate data entry skills. Must be able to answer multiple phone lines with incoming and outgoing calls. Must understand the explanation of benefits of various managed care companies. Must be able to demonstrate teamwork and willingness to work in cooperation and support of others as well as comply with FMOLHS policies and procedures.

What Franciscan Missionaries of Our Lady Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Franciscan Missionaries of Our Lady Health System logo

About Franciscan Missionaries of Our Lady Health System

Sourced by ZipRecruiter

The Franciscan Missionaries of Our Lady Health System is the leading health care innovator in Louisiana. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Baton Rouge, LA, US

Year founded

1911

Social media

FacebookTwitter

View All Franciscan Missionaries of Our Lady Health System Jobs

Apply