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Patient Relations Manager Jobs in Nevada (NOW HIRING)

Provider Relations Manager

Henderson, NV · On-site

$105K - $119K/yr

... patient outcomes, regulatory compliance, and organizational goals. This position plays a critical ... Knowledge of provider relations, managed care operations, delegated healthcare models, and value ...

Director of Payer Relations

Carson City, NV · On-site

$150K - $220K/yr

Summary:- The Director of Payer Relations is responsible for leading the organization's payer ... patient outcomes. * Manage key payer relationships, including commercial health plans, through ...

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Front Office Receptionist

Reno, NV · On-site

$20 - $30/hr

Exceptional patient relations skills; excellent listening skills! * Ability to maintain outgoing, friendly attitude with patients and team * Ability to work with interruptions and to manage multiple ...

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Front Office Receptionist

Reno, NV · On-site

$20 - $30/hr

Exceptional patient relations skills; excellent listening skills! * Ability to maintain outgoing, friendly attitude with patients and team * Ability to work with interruptions and to manage multiple ...

... managing client inquiries, and ensuring a welcoming and informative experience for all visitors ... Accurate and timely data entry of patient and/or customer profiles. Working knowledge of cannabis ...

... managing client inquiries, and ensuring a welcoming and informative experience for all visitors ... Accurate and timely data entry of patient and/or customer profiles. * Working knowledge of cannabis ...

Director, Trade Relations

Henderson, NV · On-site

$150K - $180K/yr

This position is responsible for leading the development and management of strategic partnerships ... and patient access. This role oversees contracting strategy, manufacturer access, limited ...

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Patient Relations Manager information

See Nevada salary details

$11.2K

$63.3K

$95.7K

How much do patient relations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for patient relations manager in Nevada is $63,314.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $70,300.00 per year, depending on experience, location, and employer.

What is the difference between Patient Relations Manager vs Patient Advocate?

AspectPatient Relations ManagerPatient Advocate
CredentialsHealthcare experience, communication skills, sometimes certifications in patient relationsHealthcare knowledge, certification in patient advocacy often preferred
Work EnvironmentHospitals, clinics, healthcare organizationsHospitals, community health centers, patient support settings
Employer & Industry UsageHealthcare providers focusing on patient satisfaction and experiencePatient support, navigating healthcare systems, ensuring patient rights
Search & Comparison IntentUnderstanding roles in patient experience managementAssistance in patient rights and healthcare navigation

The Patient Relations Manager primarily focuses on managing patient satisfaction, addressing concerns, and improving communication within healthcare facilities. In contrast, the Patient Advocate helps patients understand their rights, navigate complex healthcare systems, and ensures their needs are met. Both roles require healthcare knowledge and excellent communication skills but serve different functions in patient support and experience.

How does a patient relations manager typically handle conflicts between patients and medical staff?

A Patient Relations Manager acts as a liaison to resolve conflicts between patients and healthcare staff by listening to concerns, facilitating open communication, and ensuring both sides are heard. They often mediate discussions, investigate complaints, and work collaboratively with department leads to find solutions that improve patient satisfaction while maintaining a positive work environment. This role requires strong interpersonal and problem-solving skills, since balancing empathy for patients with the needs of healthcare professionals is a common challenge. Regular training and clear protocols help Patient Relations Managers navigate these situations effectively.

What does a patient relations manager do?

A Patient Relations Manager acts as a liaison between patients, their families, and healthcare providers to ensure a positive experience within a medical facility. They address patient concerns, resolve complaints, and work to improve overall patient satisfaction. Additionally, they may coordinate services, gather feedback to enhance healthcare delivery, and ensure that patients' rights and needs are respected throughout their care.

What are the key skills and qualifications needed to thrive as a patient relations manager?

To thrive as a Patient Relations Manager, you generally need a background in healthcare administration, strong problem-solving abilities, and a bachelor's degree in healthcare management or a related field. Familiarity with hospital information systems, patient feedback platforms, and sometimes certification in patient advocacy or healthcare quality improvement is typical. Exceptional interpersonal skills, conflict resolution, and the ability to communicate empathetically make someone excel in this role. These competencies are crucial for effectively addressing patient concerns, improving satisfaction, and ensuring a positive experience within healthcare facilities.
What are the most commonly searched types of Patient Relations jobs in Nevada? The most popular types of Patient Relations jobs in Nevada are:
What are popular job titles related to Patient Relations Manager jobs in Nevada? For Patient Relations Manager jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Patient Relations Manager jobs in Nevada look for? The top searched job categories for Patient Relations Manager jobs in Nevada are:
What cities in Nevada are hiring for Patient Relations Manager jobs? Cities in Nevada with the most Patient Relations Manager job openings:
Infographic showing various Patient Relations Manager job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $63,314 per year, or $30.4 per hour.

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago


Job description

Who We Are
Trusted Ally Home Care is a mission-driven home health agency serving former energy workers and their families. We are recognized for our tenure in the industry, strong operational standards, and deep community presence. Our approach is patient-first, education-focused, and rooted in compliance, compassion, and long-term relationships.
Top Reasons to Join Our Team
• Our employees are mission-minded
• We are passionate about providing excellent patient care
• Community-focused with meaningful patient interaction
• Committed to a fun, supportive, and collaborative team environment
Job Summary: The Patient Relations Coordinator provides administrative, operational, and patient-facing support for the local Trusted Ally Home Care office. This role serves as a key link between site operations, patients, staff, and community outreach efforts. The position supports day-to-day office functions, regulatory readiness, employee coordination, and direct patient engagement activities, including the Healthgevity program and patient satisfaction initiatives.
Position Specifics
The Patient Relations Coordinator serves as a secondary operational and administrative point of contact for the site and works under the direction of the Business Operations Manager. This role supports internal operations while also assisting with community-facing and patient-facing activities that promote patient satisfaction, education, and long-term engagement. Successful candidates demonstrate strong organization, professionalism, and comfort working directly with patients, families, and community partners.
Major Functions
  1. Support local office operations and administrative workflows
  2. Assist with patient engagement, education and community outreach efforts
  3. Support employee onboarding, compliance, and documentation (credential tracking, and compliance documentation)
  4. Serve as a (professional) patient-facing representative of Trusted Ally Home Care
  5. Coordinate strategic partnership engagement between vendors, patients and clinicians
Job Duties
• Understand and adhere to established Agency policies and procedures and compliance standards
• Provide front-line customer service for patients, families, employees, applicants, and visitors
• Answer intake, referral, and inquiry calls as needed, ensuring positive and professional company representation with professionalism and compassion
• Observe confidentiality and safeguard all patient-related and employee information
• Assist with faxing, tracking, and uploading select medical records as assigned
• Develop and maintain cooperative relationships with patients, caregivers, co-workers, and referral sources
• Support and participate in patient engagement activities, marketing events, open houses, and community education efforts
• Support the Trusted Ally Healthgevity program, including patient education, engagement touchpoints, and coordination of activities with Healthgevity nurses and Business Development.
• Conduct patient satisfaction surveys and assist with collecting, documenting, and reporting feedback via Purposeful Leader Rounding (PLRs)
• Support Client Happiness initiatives and follow up on patient experience needs as directed
• Participate in On Call rotation schedule
• Meet and greet clients, employees, applicants, and office visitors
• Provide technical support as applicable, including tablet setup and general support requests
• Support timesheet verification and payroll-related documentation as needed
• Assist with new hire orientation and onboarding logistics as assigned
• Track, monitor, and assist with maintaining employee credential compliance and updates
• Manage and monitor office supply inventory
• Communicate caregiver scheduling needs with the Scheduling Manager and assist with scheduling support as needed
• Maintain (accurate,) organized office files, records, and documentation to support compliance and audit readiness
• Assist with special projects across operations and outreach functions as assigned
• Perform general clerical duties including copying, filing, mailing, scanning, and record maintenance
• Represent the company in a professional, ethical, positive and loyal manner at all times
• Additional job functions as assigned by supervisory personnel
Required Qualifications:
• Experience in administrative, office operations, or customer-facing roles
• Strong verbal and written communication skills
• Ability to multitask, prioritize, and work independently
• Professional demeanor when working with patients and families
Preferred Qualifications:
• Bachelor’s degree
• Experience in home health, healthcare administration, or regulated environments
• Experience supporting patient engagement, satisfaction initiatives, or community outreach
• Familiarity with electronic records systems, CRM tools, and standard office software
Additional Information:
  • Full-time, Monday - Friday position
  • Location based in our Las Vegas Office with local community travel as needed
  • Comprehensive medical, dental, vision, 401k, holiday pay, unlimited PTO benefits package included
  • Employee Assistance Program
  • Employee Referral Program
  • Performance incentive pay after established introductory period
  • Cell ph