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Patient Relations Manager Jobs in Alabama (NOW HIRING)

Huntsville Hospital Health System

Mgr Patient Advocacy

Huntsville, AL · On-site

$17.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Overview The Manager of Patient Advocacy for Emergency Services is the liaison between patients and ... Two to five years experience in health-related professions, business, public relations or ...

Spectrum Health

  • Medical

  • Vision

  • Retirement

Maintains and promotes good customer relations with facility management, physicians and physician ... Reviews Patient Access performance to ensure timeliness, accuracy, compliance and standards ...

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All JobsPatient Relations JobsPatient Relations Manager JobsPatient Relations Manager Jobs in Alabama

Patient Relations Manager information

See Alabama salary details

$10K

$56.4K

$85.2K

How much do patient relations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for patient relations manager in Alabama is $56,356.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $62,500.00 per year, depending on experience, location, and employer.

What does a patient relations manager do?

A Patient Relations Manager acts as a liaison between patients, their families, and healthcare providers to ensure a positive experience within a medical facility. They address patient concerns, resolve complaints, and work to improve overall patient satisfaction. Additionally, they may coordinate services, gather feedback to enhance healthcare delivery, and ensure that patients' rights and needs are respected throughout their care.

What are the key skills and qualifications needed to thrive as a patient relations manager?

To thrive as a Patient Relations Manager, you generally need a background in healthcare administration, strong problem-solving abilities, and a bachelor's degree in healthcare management or a related field. Familiarity with hospital information systems, patient feedback platforms, and sometimes certification in patient advocacy or healthcare quality improvement is typical. Exceptional interpersonal skills, conflict resolution, and the ability to communicate empathetically make someone excel in this role. These competencies are crucial for effectively addressing patient concerns, improving satisfaction, and ensuring a positive experience within healthcare facilities.

How does a patient relations manager typically handle conflicts between patients and medical staff?

A Patient Relations Manager acts as a liaison to resolve conflicts between patients and healthcare staff by listening to concerns, facilitating open communication, and ensuring both sides are heard. They often mediate discussions, investigate complaints, and work collaboratively with department leads to find solutions that improve patient satisfaction while maintaining a positive work environment. This role requires strong interpersonal and problem-solving skills, since balancing empathy for patients with the needs of healthcare professionals is a common challenge. Regular training and clear protocols help Patient Relations Managers navigate these situations effectively.

What is the difference between Patient Relations Manager vs Patient Advocate?

AspectPatient Relations ManagerPatient Advocate
CredentialsHealthcare experience, communication skills, sometimes certifications in patient relationsHealthcare knowledge, certification in patient advocacy often preferred
Work EnvironmentHospitals, clinics, healthcare organizationsHospitals, community health centers, patient support settings
Employer & Industry UsageHealthcare providers focusing on patient satisfaction and experiencePatient support, navigating healthcare systems, ensuring patient rights
Search & Comparison IntentUnderstanding roles in patient experience managementAssistance in patient rights and healthcare navigation

The Patient Relations Manager primarily focuses on managing patient satisfaction, addressing concerns, and improving communication within healthcare facilities. In contrast, the Patient Advocate helps patients understand their rights, navigate complex healthcare systems, and ensures their needs are met. Both roles require healthcare knowledge and excellent communication skills but serve different functions in patient support and experience.

What are the most commonly searched types of Patient Relations jobs in Alabama?

The most popular types of Patient Relations jobs in Alabama are:

What are popular job titles related to Patient Relations Manager jobs in Alabama?

For Patient Relations Manager jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Patient Relations Manager jobs in Alabama look for?

The top searched job categories for Patient Relations Manager jobs in Alabama are:

What cities in Alabama are hiring for Patient Relations Manager jobs?

Cities in Alabama with the most Patient Relations Manager job openings:

Patient Relations Manager jobs near you
Infographic showing various Patient Relations Manager job openings in Alabama as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $56,356 per year, or $27.1 per hour.

Sales - Director, Physician Relations

Brookwood Baptist Health

Homewood, AL • On-site

$100 - $130/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Position Summary

Sales - Director, Physician Relations

Baptist Health - Alabama

Must reside in Alabama, or able to relocate.

Position Summary

Baptist Health is seeking a dynamic and results-driven Director, Physician Relations to lead strategic physician engagement initiatives and strengthen referral relationships across the health system. Director, Physician Relations serves as a leader for the Physician Relations sales team. This leadership role is responsible for developing and executing physician outreach strategies that drive patient volume growth, enhance provider satisfaction, and support organizational service line objectives.

The ideal candidate is a relationship-focused healthcare professional with strong business development expertise, exceptional communication skills, and a proven ability to collaborate with physicians, practice administrators, and healthcare executives.

Key Responsibilities

  • Develop and implement comprehensive physician relations and business development strategies aligned with organizational goals.
  • Build, maintain, and strengthen relationships with community physicians, specialists, medical groups, and key referral sources.
  • Lead a team of physician relations managers, providing coaching, performance management, and strategic direction.
  • Analyze referral patterns, market trends, and competitive intelligence to identify growth opportunities.
  • Collaborate with hospital leadership, service line directors, and marketing teams to support physician engagement and growth initiatives.
  • Develop targeted outreach plans to increase awareness and utilization of Baptist Health services.
  • Monitor physician satisfaction and coordinate efforts to address concerns and improve provider experience.
  • Track key performance indicators, referral volumes, and market share growth metrics.
  • Support physician recruitment, onboarding, and integration efforts in partnership with medical staff leadership.
  • Represent Baptist Health at physician, professional, and healthcare industry events.

Qualifications

Required:

  • Bachelor's degree.
  • 10+ years of healthcare business development, physician relations, sales, provider engagement experience, or related area.
  • 3+ years of leadership or management experience.
  • Strong understanding of healthcare referral networks, physician practice operations, and healthcare market dynamics.
  • Demonstrated success developing strategic growth initiatives and achieving measurable results.
  • Excellent interpersonal, presentation, and relationship-building skills.
  • Proficiency with CRM systems, data analysis, and Microsoft Office Suite.
  • Must reside in Alabama, or able to relocate.
  • Master’s degree in marketing, business, healthcare administration or related field, may substitute for up to two (2) years of the required experience.

Preferred:

  • Experience within an integrated health system, hospital network, or physician enterprise.
  • Knowledge of value-based care models and population health strategies.

Core Competencies:

  • Strategic Planning
  • Healthcare Business Development
  • Physician Engagement
  • Relationship Management
  • Leadership & Team Development
  • Market Analysis
  • Negotiation & Influence
  • Data-Driven Decision Making
  • Communication & Presentation Skills
  • Customer Service Excellence

Success Measures:

  • Growth in physician referrals and service line utilization.
  • Increased physician engagement and satisfaction scores.
  • Achievement of market share and business development goals.
  • Successful execution of outreach and relationship management initiatives.
  • Team performance and professional development outcomes.

Why Join Baptist Health - Alabama?

At Baptist Health, you'll have the opportunity to make a meaningful impact on patient access and community health by strengthening partnerships with physicians and healthcare providers. Join a mission-driven organization committed to clinical excellence, innovation, and compassionate care.

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