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How much do patient intake jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for patient intake in Georgia is $15.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $15.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Patient Intake position, and why are they important?

To thrive as a Patient Intake specialist, you need excellent organizational skills, attention to detail, and familiarity with healthcare procedures, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems and patient management software is valuable, and some employers may require HIPAA certification. Strong interpersonal communication, compassion, and the ability to maintain confidentiality are important soft skills for this role. These qualities help ensure accurate data collection, positive patient experiences, and smooth clinical operations.

What's the easiest healthcare job to get?

Patient intake roles are often considered among the easiest healthcare jobs to obtain because they typically require minimal formal education, such as a high school diploma or equivalent, and involve basic administrative or customer service skills. These positions may also offer on-the-job training and do not usually require specialized certifications, making them accessible entry points into healthcare employment.

What is a Patient Intake job?

A Patient Intake job involves gathering and verifying patient information before medical appointments. Responsibilities typically include collecting personal details, insurance information, and medical history, as well as scheduling appointments and ensuring accurate data entry. This role is critical for smooth clinic operations and helps healthcare providers deliver efficient and informed care. Strong communication and organizational skills are essential.

What are some typical responsibilities for a Patient Intake specialist during a standard shift?

As a Patient Intake specialist, your main duties include greeting patients, collecting and verifying personal and insurance information, entering data into EHR systems, and preparing charts for medical staff. You’ll also coordinate appointments, answer patient questions, and help facilitate communication between patients and healthcare providers. While most of your time is spent at the front desk or in an administrative area, you may also assist with basic clinical documentation or pre-screening tasks. Your role is vital for ensuring that patient visits begin smoothly and that healthcare teams have the accurate information they need.

How to become a patient intake specialist?

To become a patient intake specialist, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer experience with medical office software or customer service, and relevant certifications in healthcare administration can be beneficial. On-the-job training is common, and familiarity with electronic health records (EHR) systems is often required.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as sales managers, real estate brokers, commercial pilots, or skilled trades like electricians and plumbers with experience. These positions typically require strong skills, certifications, or licenses, and may involve commission, bonuses, or overtime to achieve high weekly earnings.

What does a patient intake do?

A patient intake professional is responsible for collecting and verifying patient information, including personal details, medical history, and insurance data, often using electronic health record (EHR) systems. They ensure accurate documentation to facilitate smooth patient registration and coordinate with healthcare providers. Strong communication skills and attention to detail are essential for this role.
What are the most commonly searched types of Patient Intake jobs in Georgia? The most popular types of Patient Intake jobs in Georgia are:
What are popular job titles related to Patient Intake jobs in Georgia? For Patient Intake jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Patient Intake jobs in Georgia look for? The top searched job categories for Patient Intake jobs in Georgia are:
What cities in Georgia are hiring for Patient Intake jobs? Cities in Georgia with the most Patient Intake job openings:
Patient Intake jobs near you
Infographic showing various Patient Intake job openings in Georgia as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $31,501 per year, or $15.1 per hour.
Patient Services Specialist

Patient Services Specialist

American Oncology Network

Savannah, GA • On-site

$15.83 - $26.38/hr

Full-time

Posted 29 days ago

American Oncology Network rating

6.4

Company rating: 6.4 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Location:
Low Country Cancer Care
Pay Range:
$15.83 - $26.38
Position Summary:
The Patient Services Specialist (PSS) provides high-quality front-end patient support by managing patient intake, scheduling, medical records, and financial transactions while ensuring accurate documentation and exceptional customer service. Responsibilities may vary by office size, layout, and staffing model, with cross-coverage across functional stations as needed.
Key Performance Areas:
KPA 1 - Patient Intake, Registration & Customer Experience
  • Greet patients and caregivers professionally to create a welcoming, supportive environment.
  • Accurately check in patients according to clinic policy, verify identity per AON Patient I.D. standards, and document arrival status and location in the EMR.
  • Verify, update, and maintain patient demographic information at required intervals.
  • Collect, document, and post patient payments and co-pays; issue receipts and notify Financial Counselor when payment cannot be made.
  • Ensure completion of required patient forms and medical history documentation.
  • Respond promptly and courteously to inbound calls; route calls or document messages accurately within the EMR.

KPA 2 - Scheduling, Physician Support & Communication
  • Schedule and manage patient appointments, including new patients, follow-ups, treatments, referrals, outside testing, and hospital admissions per physician orders.
  • Maintain physician schedules in alignment with preferences, capacity limits, and clinic policies; proactively resolve scheduling conflicts.
  • Coordinate physician requests related to schedule changes, meetings, vacations, conferences, and drug representative visits.
  • Assign new patients to appropriate clinicians per office guidelines and maintain accurate assignment records.
  • Contact patients regarding missed appointments, document outreach efforts, and reschedule as appropriate.
  • Accurately document and relay hospital consults, messages, and urgent information to physicians and designated care team members.
  • Manage answering service activation/deactivation and retrieve messages in accordance with clinic hours and emergency call policies.

KPA 3 - Medical Records & Documentation Management
  • Create, maintain, and update patient charts in the EMR and billing systems for new, follow-up, and hospital consult patients.
  • Assemble and verify new patient and hospital follow-up records; obtain missing documentation from referring providers, facilities, or labs.
  • Process, file, and distribute faxes, mail, courier deliveries, and electronic documents accurately and timely.
  • Respond to medical record requests from patients, providers, and authorized third parties in accordance with policy and HIPAA requirements.
  • Support legal and subpoena-related chart requests by coordinating with corporate and external vendors as required.
  • Maintain EMR, fax servers, and document management systems with attention to accuracy, completeness, and proper categorization.
  • Verify patient identifiers prior to filing records and resolve misfiled documentation promptly.

KPA 4 - Financial Transactions & Daily Reconciliation
  • Collect and post all forms of patient payments accurately; log transactions in required systems and reports.
  • Prepare daily close documentation, deposits, and trial closes in accordance with AON and clinic protocols.
  • Balance cash drawers and handle funds according to established procedures.
  • Notify Financial Counselors of insurance changes, STAT scheduling needs, or hospital admissions impacting billing or collections.
  • Distribute reports, schedules, and documentation to appropriate departments, including EDI and Business Office, per protocol.

KPA 5 - Compliance, Team Support & Operational Flexibility
  • Comply with all federal, state, and local regulations related to patient care, privacy, billing, safety, and records retention.
  • Adhere to all AON policies, procedures, IT standards, and disaster recovery requirements.
  • Perform duties across Patient Services stations (Check-In, Check-Out, Medical Records, Fax Server) as trained and assigned.
  • Provide coverage for absences, lunches, vacations, and staffing needs across locations.
  • Assist with training and onboarding of new Patient Services staff.
  • Maintain organized workspaces, safeguard equipment, and ensure confidentiality of patient and employee information.
  • Support multi-site operations and work at alternate AON locations as business needs require.

Required Qualifications:
Education: High School Diploma; Associates degree preferred
Experience:
  • Minimum of one (1) year experience in a healthcare setting; physician office experience preferred
  • Demonstrated customer service focus with strong attention to detail and multitasking ability

Skills and Competencies:
  • Strong interpersonal and communication skills with diverse populations
  • Critical thinking, problem-solving, and organizational skills
  • Ability to manage competing priorities in a fast-paced, multi-site environment
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook

Travel: 0%
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