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Patient Intake Coordinator Jobs in Silver Spring, MD

Compass Health Center

Intake Therapist

Falls Church, VA

$40K - $45K/yr

Interface with program directors during intake process regarding patient appropriateness for programming * Work with patients and families regarding appropriate referrals if treatment at Compass ...

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Patient Intake Coordinator information

See Silver Spring, MD salary details

$12

$19

$27

How much do patient intake coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient intake coordinator in Silver Spring, MD is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $20.14 per hour, depending on experience, location, and employer.

What does a patient intake coordinator do?

A Patient Intake Coordinator is responsible for greeting patients, collecting their personal and medical information, verifying insurance details, and ensuring all necessary paperwork is completed before appointments. They serve as the first point of contact in a healthcare facility, helping to streamline the check-in process and maintain accurate records. Their role is essential for efficient patient flow and effective communication between patients, healthcare providers, and administrative staff.

How does a patient intake coordinator typically collaborate with clinical and administrative teams during the patient admission process?

As a Patient Intake Coordinator, you play a key role in bridging communication between patients, clinical staff, and administrative teams. You'll gather essential information from patients, verify insurance, and ensure all documentation is accurate and complete before patients are seen by medical professionals. Coordinators often work closely with nurses, physicians, and billing departments to resolve any discrepancies and ensure a seamless admission experience. Effective collaboration and organizational skills are crucial for managing multiple tasks and maintaining a smooth workflow in a fast-paced healthcare environment.

What are the key skills and qualifications needed to thrive as a patient intake coordinator, and why are they important?

To thrive as a Patient Intake Coordinator, you need strong organizational skills, attention to detail, and knowledge of medical office procedures, often supported by a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, insurance verification tools, and scheduling software is typically required. Excellent communication, customer service, and problem-solving abilities help you build rapport with patients and ensure smooth workflows. These skills are essential for accurately collecting patient information, optimizing office efficiency, and providing a positive first impression in healthcare settings.

What is the difference between Patient Intake Coordinator vs Medical Receptionist?

AspectPatient Intake CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Job ResponsibilitiesScheduling, patient data collection, insurance verification, initial patient assessmentsGreeting patients, answering phones, scheduling appointments, administrative tasks

While both roles involve front-office duties in healthcare settings, the Patient Intake Coordinator focuses more on patient data collection and insurance processes, whereas the Medical Receptionist handles general administrative tasks and patient greeting. The Coordinator often requires additional knowledge of healthcare procedures, making it a more specialized position within the patient intake process.

Is a patient intake coordinator job stressful?

A patient intake coordinator job can be stressful due to managing multiple patient interactions, coordinating schedules, and ensuring accurate data entry. The role often requires strong organizational skills and the ability to handle high-pressure situations, especially in busy healthcare environments.

What job categories do people searching Patient Intake Coordinator jobs in Silver Spring, MD look for?

The top searched job categories for Patient Intake Coordinator jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Patient Intake Coordinator jobs?

Cities near Silver Spring, MD with the most Patient Intake Coordinator job openings:

Patient Intake Coordinator jobs near you
Infographic showing various Patient Intake Coordinator job openings in Silver Spring, MD as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 15% Part Time, and 8% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $40,250 per year, or $19.4 per hour.

Patient Care Coordinator- Maple Lawn clinic

Upstream Rehabilitation

Fulton, MD • On-site

$17 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Key responsibilities

  • Greet patients and visitors in a friendly and welcoming manner.

  • Schedule patient visits, verify insurance coverage, and collect payments.

  • Manage clinic operations such as scheduling, document routing, deposits, inventory, and caseload management.

Upstream Rehabilitation rating

6.3

Company rating: 6.3 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

670th of 898 rated healthcare providers

Job description

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Fulton, MD

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is a Patient Care Coordinator?

  • A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
  • Our Patient Care Coordinators have excellent customer service skills.
  • Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

  • Greets everyone who enters the clinic in a friendly and welcoming manner.
  • Schedules new referrals received by fax or by telephone from patients, physician offices.
  • Verifies insurance coverage for patients.
  • Collects patient payments.
  • Maintains an orderly and organized front office workspace.
  • Other duties as assigned.

Fulltime positions include:

  • Annual paid Charity Day to give back to a cause meaningful to you
  • Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
  • 3-week Paid Time Off plus paid holidays
  • 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

  • Core responsibilities
    • Collect all money due at the time of service
    • Convert referrals into evaluations
    • Schedule patient visits
    • Customer Service
  • Create an inviting clinic atmosphere.
  • Make all welcome calls
    • Monitor and influence arrival rate through creation of a great customer experience
  • Practice Management
    • Manage schedule efficiently 
    • Manage document routing 
    • Manage personal overtime 
    • Manage non-clinical documentation 
    • Manage deposits
    • Manage caseload, D/C candidate, progress note, and insurance reporting
    • Monitor clinic inventory
  • Training
    • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. 
    • Complete quarterly compliance training.                                                                 

Qualifications:

  • High School Diploma or equivalent
  • Communication skills - must be able to relate well to Business Office and Field leadership
  • Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
  • As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

  • This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
  • This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
  • This position is subject to sedentary work.
  • Constantly sits, with ability to interchange with standing as needed.
  • Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
  • Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
  • Constantly uses repetitive motions to type.
  • Must be able to constantly view computer screen (near acuity) and read items on screen.
  • Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
  • Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
  • Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

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