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Patient Insurance Coordinator Jobs (NOW HIRING)

Patient Access Insurance Coordinator

$17.50 - $22/hr

The Coordinator is responsible for determining the status of a patient's insurance eligibility/coverage by contacting the appropriate insurance or third party payor in accordance with Shriners ...

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The Insurance Coordinator manages verification of insurance benefits, claims submission, and ... Answer patient or insurance phone calls in a friendly, positive and professional manner while ...

Insurance Coordinator Our private dental office is searching for an Insurance Coordinator to join ... Must have direct experience with claim submission and claim/AR/patient balance follow-up

Insurance Coordinator Our private dental office is searching for an Insurance Coordinator to join ... Must have direct experience with claim submission and claim/AR/patient balance follow-up

If so, DePoe Eye Center has the perfect opportunity for you! We're seeking an Insurance Coordinator to join our bustling practice and contribute to the seamless patient experience. About Us: At DePoe ...

Dental Insurance Coordinator

Jonesboro, AR · On-site

$15.75 - $20/hr

The Dental Insurance Coordinator is responsible for managing all aspects of dental insurance ... Verify patient insurance eligibility and benefits prior to appointments. * Accurately document ...

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Patient Insurance Coordinator information

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How much do patient insurance coordinator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for patient insurance coordinator in the United States is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What does a patient insurance coordinator do?

A Patient Insurance Coordinator is responsible for verifying patients’ insurance coverage, obtaining pre-authorizations, and ensuring that all necessary paperwork is completed for medical billing. They act as a liaison between patients, healthcare providers, and insurance companies to resolve any coverage or billing issues. Their goal is to help patients understand their insurance benefits and ensure that claims are processed accurately and efficiently.

What are some common challenges patient insurance coordinators face when verifying patient coverage, and how can they be addressed?

Patient Insurance Coordinators often encounter challenges such as navigating complex insurance policies, dealing with frequent changes to coverage or authorization requirements, and communicating effectively with both patients and insurance companies. Staying organized and up-to-date on insurance guidelines is key, as is developing strong attention to detail to avoid coverage denials. Building good relationships with insurance representatives and leveraging electronic verification tools can also streamline the process and help resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a patient insurance coordinator, and why are they important?

A Patient Insurance Coordinator should have a solid understanding of health insurance policies, medical billing, and coding, typically supported by experience in healthcare administration or a related certification. Familiarity with insurance verification systems, billing software, and electronic health records (EHRs) is commonly required. Excellent organizational skills, attention to detail, and strong interpersonal communication help resolve patient concerns and ensure accurate documentation. These competencies are vital for minimizing claim denials, ensuring timely reimbursements, and providing a positive patient experience.

What is the difference between Patient Insurance Coordinator vs Medical Billing Specialist?

AspectPatient Insurance CoordinatorMedical Billing Specialist
CredentialsHigh school diploma; certifications like Certified Patient Access Manager (CPAM) are commonHigh school diploma; certifications like Certified Professional Biller (CPB) are typical
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Employer & Industry UsageUsed in healthcare settings to manage patient insurance infoUsed to process and submit medical claims for reimbursement
Search & Comparison IntentOften compared for roles involving insurance verification and patient communicationCompared for billing and claims processing tasks

The Patient Insurance Coordinator primarily handles insurance verification, patient communication, and eligibility, while the Medical Billing Specialist focuses on coding, billing, and submitting claims. Both roles are essential in healthcare revenue cycle management but differ in their core responsibilities and daily tasks.

How much does a patient insurance coordinator make in the US?

A patient insurance coordinator in the US typically earns an average annual salary of around $40,000 to $50,000, depending on experience, location, and employer. Salaries can vary based on certifications, skills in billing and coding, and the healthcare setting.

What cities are hiring for Patient Insurance Coordinator jobs?

Cities with the most Patient Insurance Coordinator job openings:

What states have the most Patient Insurance Coordinator jobs?

States with the most job openings for Patient Insurance Coordinator jobs include:

What are popular job titles related to Patient Insurance Coordinator jobs?

For Patient Insurance Coordinator jobs, the most frequently searched job titles are:

Patient Access Insurance Coordinator

Remote

$17.50 - $22/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Company Overview


Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.


With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family's ability to pay or insurance status. Please click here to learn more about our locations.


CURRENT EMPLOYEES: Please log into Workday Click Here to apply internally through the "Jobs Hub"


Job Description


The Patient Access Insurance Coordinator delivers support that is consistent with the strategic vision, goals, philosophy and direction of Shriners Hospitals for Children.

The Coordinator is responsible for determining the status of a patient's insurance eligibility/coverage by contacting the appropriate insurance or third party payor in accordance with Shriners Hospitals for Children policies and procedures, for assigned facilities. The Coordinator may also be called upon to assist assigned facilities with resolving their patient access edits in the bill scrubber. The Insurance Coordinator will have a thorough knowledge and understanding of Commercial, Managed Care, Medicaid, Managed Medicaid and Medicare payor guidelines and eligibility criteria.

The schedule for this position is Monday thru Friday 12PM - 9PM ET.

Key Responsibilities:

  • Performs insurance verification functions for assigned SHC facilities.

  • Updates encounters in SHCIS with the appropriate eligibility and COB status.

  • Documents, in the health plan comment field on the encounter, all actions that have been taken on the account related to insurance verification.

  • Updates health plan as needed based on feedback from the insurance company.

  • Maintains a detailed level of knowledge of all payors' authorization/referral guidelines and updates all appropriate fields in SHCIS to drive encounters to worklists

  • Maintains a daily productivity log.

  • Reviews assigned bill hold worklists in the bill scrubber and updates the SHCIS encounter to resolve the bill hold and release the claim

  • Documents, in the health plan comment fields on the encounter, all actions that have been taken to resolve the bill hold

  • Documents, in the bill scrubber, the action that was taken to resolve the bill hold and assigns back to the CBO

  • Maintains a daily productivity log

  • Coordinates and prioritizes assigned activities to achieve maximum productivity.

  • Identifies system issues, assists in identifying root causes of issues and submits recommendations to the Corporate Manager of Patient Access and IS department for resolution.

  • Responds positively to necessary changes in the workplace.

  • Attends workshops and seminars, reads manuals and updates to maintain a high level of knowledge of all payor criteria

  • Maintains professional competency, according to department policies, procedures and protocols

Required Qualifications:

  • 3 years of insurance verification and authorization experience

  • 3 years of medical billing and utilization experience

  • Strong Epic registration and scheduling experience

  • Competency in MS Office

  • High School Diploma / GED


Preferred Qualifications:

  • 3 years of experience working as an insurance verifier in an acute care hospital, physician practice setting or other healthcare setting

  • Children's hospital experience

Compensation is determined based on years of relevant experience and departmental equity.