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Patient First Jobs (NOW HIRING)

Discounted medical treatment at any Patient First location for employees and immediate family * Bonuses include: * Recruitment bonus * Patient Care Performance bonus (center employees only) * Weekend ...

$35.82/hr

Discounted medical treatment at any Patient First location for employees and immediate family * Bonuses include: * Recruitment bonus * Patient Care Performance bonus (center employees only) * Weekend ...

Patient Service Representative

Chester, VA · On-site

$18.75 - $21.25/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

Patient Service Representative

Woodbridge, VA · On-site

$17.25 - $22/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

Patient Service Representative

Chester, VA · On-site

$18.75 - $21.25/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

Patient Service Representative

Richmond, VA · On-site

$18.75 - $21.25/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

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Patient First information

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How much do patient first jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for patient first in the United States is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What is a Patient First employee?

A Patient First employee is someone who works at Patient First, a healthcare organization that operates urgent care centers and provides primary care services. These employees can include medical professionals such as physicians, nurses, medical assistants, as well as administrative and support staff. Their main role is to ensure patients receive prompt, high-quality, and compassionate medical care. Patient First employees are trained to handle a variety of medical situations, from minor illnesses and injuries to routine health screenings. The organization emphasizes a patient-centered approach, aiming to make healthcare accessible and convenient.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong organizational skills, attention to detail, and experience in customer service, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing processes is often required. Excellent communication, empathy, and problem-solving abilities help build rapport with patients and resolve issues efficiently. These skills ensure smooth office operations, enhance patient satisfaction, and support quality healthcare delivery.

How does working as a team member at Patient First differ from other healthcare environments?

At Patient First, team members often work in a fast-paced, walk-in urgent care setting, which requires adaptability and strong communication skills. The work environment emphasizes collaboration between physicians, nurses, medical assistants, and administrative staff to ensure efficient patient care. Unlike traditional hospitals, shifts can be more predictable, and the focus is on providing timely, high-quality care for a broad range of non-life-threatening conditions. This structure fosters close teamwork and provides opportunities to develop multifaceted clinical and administrative skills.

What is the difference between Patient First vs Medical Assistant?

AspectPatient FirstMedical Assistant
CertificationsVaries by role, often includes CPR, basic life supportCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA) often required
Work EnvironmentClinics, outpatient facilities, hospitalsDoctor's offices, clinics, outpatient settings
Job ResponsibilitiesPatient intake, basic clinical tasks, administrative dutiesVital signs, assisting with exams, administrative support
Employer & Industry UsageHealthcare providers, outpatient clinicsHospitals, clinics, physician offices

Patient First staff typically perform patient care and administrative tasks in outpatient settings, often with varying certifications. Medical Assistants usually hold specific certifications like CMA or RMA and perform clinical and administrative duties in similar healthcare environments. Both roles are essential in delivering patient care but differ mainly in certification requirements and scope of clinical responsibilities.

More about Patient First jobs

What cities are hiring for Patient First jobs?

Cities with the most Patient First job openings:

What states have the most Patient First jobs?

States with the most job openings for Patient First jobs include:

Infographic showing various Patient First job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $40,187 per year, or $19.3 per hour.

Patient Service Coordinator

Patient First

Fairfax, VA • On-site

$35.82/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Patient First rating

7.4

Company rating: 7.4 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

269th of 893 rated healthcare providers


Job description

The responsibilities of this job include, but are not limited to, the following:



  • Supervising all Front Office employees;

  • Registering and discharging patients accurately;

  • Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames;

  • Collecting patient payments accurately;

  • Answering incoming calls in a warm and friendly manner;

  • Submitting monthly staffing schedule for all Front Office employees;

  • Reviewing all Front Office reports;

  • Implementing established procedures and policies;

  • Assisting with training new Front Office employees;

  • Ensuring daily deposits are completed correctly;

  • Evaluating and completing employee performance evaluations as directed;

  • Organizing and conducting Front Office staff meetings;

  • Providing positive, warm and friendly customer service in all interactions;

  • Fostering teamwork and a positive, professional atmosphere;

  • Completing other duties as directed.


Minimum education and professional requirements include, but are not limited to, the following:



  • Employee must be at least 18 years of age;

  • High school graduate or equivalent;

  • Keyboarding experience required;

  • Excellent verbal and written communication skills;

  • One year of clerical experience preferred;

  • One year of supervisory experience preferred.


Salary Range: $26.00 - $31.00, depending on experience.


Benefits and Other Compensation:

  • Health, Dental and Vision insurance for employees and dependents

  • Disability, Life and Long Term care insurance

  • Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)

  • Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank

  • Overtime Pay, Holiday Pay, Double time compensation for all holidays worked

  • Discounted medical treatment at any Patient First location for employees and immediate family

  • Bonuses include:

  • Recruitment bonus

  • Patient Care Performance bonus (center employees only)

  • Weekend bonus (center employees only)


Since opening our first medical center in 1981, Patient First's vision remains the same: making access to quality medical care as convenient and cost-effective as possible. To achieve this objective, we have adopted and continue to embrace many innovative operating systems and practices. All 78 Patient First centers in the mid-Atlantic region are open every day of the year- including weekends and holidays. Patient First provides both primary and urgent care services as well as a broad range of Occupational Health services. X-rays, lab tests, and prescription drugs are available on-site to save time and reduce the need for extra trips. Patient First offers excellent benefits packages, flexible hours, and competitive compensations for Nurses, Lab and Radiologic Technologists, Medical Assistants, and Front Office staff. Medical candidates with at least 1-2 years of experience in a physician's office or hospital setting are preferred. To learn more about our non physician benefits package please click here. To learn more about our physician benefits please click here.

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