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Patient First Jobs in Ohio (NOW HIRING)

Cleveland Clinic

Patient Service Specialist

Brunswick, OH · On-site

$15.75 - $21.65/hr

Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.As a Patient Service Specialist, your responsibilityis to deliver an exceptional ...

Cleveland Clinic

Patient Service Specialist

Brunswick, OH · On-site

$15.75 - $21.65/hr

Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.As a Patient Service Specialist, your responsibilityis to deliver an exceptional ...

Cleveland Clinic

Patient Service Specialist

Westlake, OH · On-site

$15.75 - $21.65/hr

Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.As a Patient Service Specialist, your responsibilityis to deliver an exceptional ...

Cleveland Clinic

Patient Service Specialist

Wadsworth, OH · On-site

$15.75 - $21.65/hr

Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.As a Patient Service Specialist, your responsibilityis to deliver an exceptional ...

Cleveland Clinic

Patient Service Specialist

Cleveland, OH · On-site

$15.75 - $21.65/hr

Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.As a Patient Service Specialist, your responsibilityis to deliver an exceptional ...

Cleveland Clinic

Patient Service Specialist

Akron, OH · On-site

$15.75 - $21.65/hr

Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their ...

Cleveland Clinic

Patient Service Specialist

Solon, OH · On-site

$15.75 - $21.65/hr

Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional ...

Cleveland Clinic

Patient Service Specialist

Medina, OH · On-site

$18.50/hr

Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional ...

US Urology Partners

Patient Access Representative

Columbus, OH · On-site

$16.75 - $21.25/hr

At Central Ohio Urology Group, our Patient Access Representatives are the driving force behind every patient's first impression and final interaction. As a PAR, you'll enjoy the variety of working ...

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All JobsPatient First JobsPatient First Jobs in Ohio

Patient First information

See Ohio salary details

$10

$18

$25

How much do patient first jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for patient first in Ohio is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.18 per hour, depending on experience, location, and employer.

What is a Patient First employee?

A Patient First employee is someone who works at Patient First, a healthcare organization that operates urgent care centers and provides primary care services. These employees can include medical professionals such as physicians, nurses, medical assistants, as well as administrative and support staff. Their main role is to ensure patients receive prompt, high-quality, and compassionate medical care. Patient First employees are trained to handle a variety of medical situations, from minor illnesses and injuries to routine health screenings. The organization emphasizes a patient-centered approach, aiming to make healthcare accessible and convenient.

What is the difference between Patient First vs Medical Assistant?

AspectPatient FirstMedical Assistant
CertificationsVaries by role, often includes CPR, basic life supportCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA) often required
Work EnvironmentClinics, outpatient facilities, hospitalsDoctor's offices, clinics, outpatient settings
Job ResponsibilitiesPatient intake, basic clinical tasks, administrative dutiesVital signs, assisting with exams, administrative support
Employer & Industry UsageHealthcare providers, outpatient clinicsHospitals, clinics, physician offices

Patient First staff typically perform patient care and administrative tasks in outpatient settings, often with varying certifications. Medical Assistants usually hold specific certifications like CMA or RMA and perform clinical and administrative duties in similar healthcare environments. Both roles are essential in delivering patient care but differ mainly in certification requirements and scope of clinical responsibilities.

How does working as a team member at Patient First differ from other healthcare environments?

At Patient First, team members often work in a fast-paced, walk-in urgent care setting, which requires adaptability and strong communication skills. The work environment emphasizes collaboration between physicians, nurses, medical assistants, and administrative staff to ensure efficient patient care. Unlike traditional hospitals, shifts can be more predictable, and the focus is on providing timely, high-quality care for a broad range of non-life-threatening conditions. This structure fosters close teamwork and provides opportunities to develop multifaceted clinical and administrative skills.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong organizational skills, attention to detail, and experience in customer service, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing processes is often required. Excellent communication, empathy, and problem-solving abilities help build rapport with patients and resolve issues efficiently. These skills ensure smooth office operations, enhance patient satisfaction, and support quality healthcare delivery.
What cities in Ohio are hiring for Patient First jobs? Cities in Ohio with the most Patient First job openings:
Patient First jobs near you
Infographic showing various Patient First job openings in Ohio as of June 2026, with employment types broken down into 1% As Needed, 70% Full Time, 21% Part Time, and 8% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $38,206 per year, or $18.4 per hour.
Patient Service Specialist

Patient Service Specialist

Cleveland Clinic

Brunswick, OH • On-site

$15.75 - $21.65/hr

Other

Medical, Dental, Vision, Retirement

Posted 17 days ago

Cleveland Clinic rating

7.2

Company rating: 7.2 out of 10

Based on 886 frontline employees who took The Breakroom Quiz

328th of 875 rated healthcare providers

Job description

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.As a Patient Service Specialist, your responsibilityis to deliver an exceptional experience to patients,familiesand visitors, from the moment they enter to the time they return home. You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstonetoothers within Customer Service and various departments withinClevelandClinic.

This is a part-time role. A caregiver in this position will work between 2:30pm and 11:00pm and could rotate into 1st shift - 6:00am and 3:00pm.

Training is one month full-time before moving to the part-time schedule.

A caregiver who excels in this role will:

  • Providea comprehensive, proactive and "Patients First" experience for patients and visitors.

  • Investigate,triageand resolve patient issues using theestablishedHEART model.

  • Create a welcome and professional environment, interact withpatientsand ensurestellar patient experiences.

  • Perform patient registration, visit preparation,telephone triage,insurance verification, co-pay collection, patient and record tracking, scheduling,arrival and/or departure desk activitiesand screening and scheduling of interpreter services.

  • Enter andmaintainconfidential patient information.

  • Recruit, enroll and educate patients on MyChart and Appointment Pass.

Minimum qualifications for the ideal future caregiver include:

  • High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insuranceprocessingor customer service

  • ORAssociate's Degreeand one year of experience

  • ORBachelor's Degree

Preferred qualifications for the ideal future caregiver include:

  • Knowledge of medical terminology

Physical Requirements:

  • Dexterity sufficient to operate a PC and other office equipment.
  • Requires extended periods of standing, walking or sitting.
  • Good visual acuity through normal or corrected vision.
  • Must be able to navigate various locations and function in a fast-paced, hectic environment.
  • Ability to lift and transport up to 25 pounds.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $15.75

Maximum hourly: $21.65

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

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