Patient Service Specialist
$15.75 - $21.50/hr
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their ...
New
$15.75 - $21.50/hr
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their ...
New
$15.75 - $21.50/hr
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their ...
New
Naples, FL · On-site
$17.75 - $24/hr
Patient Service Specialist Be the first point of care--guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
Naples, FL · On-site
$17.75 - $24/hr
Patient Service Specialist Be the first point of care--guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
Sarasota, FL · On-site
$17.50 - $23.75/hr
Patient Service Specialist Be the first point of care--guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
Sarasota, FL · On-site
$17.50 - $23.75/hr
Patient Service Specialist Be the first point of care--guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
Winter Garden, FL · On-site
$16.50 - $22.50/hr
Patient Service Specialist Be the first point of care--guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
Winter Garden, FL · On-site
$16.50 - $22.50/hr
Patient Service Specialist Be the first point of care--guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
Tampa, FL · On-site
$17 - $23.25/hr
Patient Service Specialist Be the first point of care--guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
Tampa, FL · On-site
$17 - $23.25/hr
Patient Service Specialist Be the first point of care--guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
Saint Petersburg, FL · On-site
$17.75 - $24/hr
Patient Service Specialist Be the first point of care--guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
New
Saint Petersburg, FL · On-site
$17.75 - $24/hr
Patient Service Specialist Be the first point of care--guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
New
Ocoee, FL · On-site
$16.50 - $22.50/hr
Patient Service Specialist Be the first point of care--guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
Ocoee, FL · On-site
$16.50 - $22.50/hr
Patient Service Specialist Be the first point of care--guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
Orlando, FL · On-site
$17.50 - $23.75/hr
Patient Service Specialist Be the first point of care--guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
Orlando, FL · On-site
$17.50 - $23.75/hr
Patient Service Specialist Be the first point of care--guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
Kissimmee, FL · On-site
$16.50 - $22.50/hr
Patient Service Specialist Be the first point of care--guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
Kissimmee, FL · On-site
$16.50 - $22.50/hr
Patient Service Specialist Be the first point of care--guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
Jacksonville, FL · On-site
$17.25 - $23.75/hr
Patient Service Specialist Be the first point of care--guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
Jacksonville, FL · On-site
$17.25 - $23.75/hr
Patient Service Specialist Be the first point of care--guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
Clearwater, FL · On-site
$16.25 - $21.25/hr
Compassionate, patient-first mindset * Ability to work effectively in a fast-paced, team-oriented environment * Experience working with diverse and underserved populations * Knowledge of dental ...
Quick apply
Clearwater, FL · On-site
$16.25 - $21.25/hr
Compassionate, patient-first mindset * Ability to work effectively in a fast-paced, team-oriented environment * Experience working with diverse and underserved populations * Knowledge of dental ...
Patient Care Consultant At Aspen Dental, we put You First , offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class ...
Patient Care Consultant At Aspen Dental, we put You First , offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class ...
Punta Gorda, FL · On-site
$6.0K/mo
Patient Care Consultant At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class ...
Punta Gorda, FL · On-site
$6.0K/mo
Patient Care Consultant At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class ...
Patient Care Consultant At Aspen Dental, we put You First , offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class ...
Patient Care Consultant At Aspen Dental, we put You First , offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class ...
$16.50 - $22.50/hr
Be the first point of care-guiding patients through admission with accuracy, compassion, and ... Our Patient Service Specialists play a critical role in facilitating the patient admission flow ...
$16.50 - $22.50/hr
Be the first point of care-guiding patients through admission with accuracy, compassion, and ... Our Patient Service Specialists play a critical role in facilitating the patient admission flow ...
Naples, FL · On-site
$17.75 - $24/hr
Be the first point of care-guiding patients through admission with accuracy, compassion, and ... Our Patient Service Specialists play a critical role in facilitating the patient admission flow ...
Naples, FL · On-site
$17.75 - $24/hr
Be the first point of care-guiding patients through admission with accuracy, compassion, and ... Our Patient Service Specialists play a critical role in facilitating the patient admission flow ...
Kissimmee, FL · On-site
$16.50 - $22.50/hr
Be the first point of care-guiding patients through admission with accuracy, compassion, and ... Our Patient Service Specialists play a critical role in facilitating the patient admission flow ...
Kissimmee, FL · On-site
$16.50 - $22.50/hr
Be the first point of care-guiding patients through admission with accuracy, compassion, and ... Our Patient Service Specialists play a critical role in facilitating the patient admission flow ...
Kissimmee, FL · On-site
$16.50 - $22.50/hr
Be the first point of care-guiding patients through admission with accuracy, compassion, and ... Our Patient Service Specialists play a critical role in facilitating the patient admission flow ...
Kissimmee, FL · On-site
$16.50 - $22.50/hr
Be the first point of care-guiding patients through admission with accuracy, compassion, and ... Our Patient Service Specialists play a critical role in facilitating the patient admission flow ...
Naples, FL · On-site
$17.75 - $24/hr
Be the first point of care-guiding patients through admission with accuracy, compassion, and ... Our Patient Service Specialists play a critical role in facilitating the patient admission flow ...
Naples, FL · On-site
$17.75 - $24/hr
Be the first point of care-guiding patients through admission with accuracy, compassion, and ... Our Patient Service Specialists play a critical role in facilitating the patient admission flow ...
Saint Petersburg, FL · On-site
$17.75 - $24/hr
Be the first point of care-guiding patients through admission with accuracy, compassion, and ... Our Patient Service Specialists play a critical role in facilitating the patient admission flow ...
New
Saint Petersburg, FL · On-site
$17.75 - $24/hr
Be the first point of care-guiding patients through admission with accuracy, compassion, and ... Our Patient Service Specialists play a critical role in facilitating the patient admission flow ...
New
$8.62 - $9.67
1% of jobs
$9.67 - $10.71
5% of jobs
$10.71 - $11.76
12% of jobs
$12.12 is the 25th percentile. Wages below this are outliers.
$11.76 - $12.80
19% of jobs
The median wage is $13.38 / hr.
$12.80 - $13.85
23% of jobs
$14.69 is the 75th percentile. Wages above this are outliers.
$13.85 - $14.89
18% of jobs
$14.89 - $15.94
11% of jobs
$15.94 - $16.98
6% of jobs
$16.98 - $18.03
2% of jobs
$18.03 - $19.07
2% of jobs
$19.07 - $20.12
0% of jobs
$8
$14
$20
| Aspect | Patient First | Medical Assistant |
|---|---|---|
| Certifications | Varies by role, often includes CPR, basic life support | Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) often required |
| Work Environment | Clinics, outpatient facilities, hospitals | Doctor's offices, clinics, outpatient settings |
| Job Responsibilities | Patient intake, basic clinical tasks, administrative duties | Vital signs, assisting with exams, administrative support |
| Employer & Industry Usage | Healthcare providers, outpatient clinics | Hospitals, clinics, physician offices |
Patient First staff typically perform patient care and administrative tasks in outpatient settings, often with varying certifications. Medical Assistants usually hold specific certifications like CMA or RMA and perform clinical and administrative duties in similar healthcare environments. Both roles are essential in delivering patient care but differ mainly in certification requirements and scope of clinical responsibilities.

$15.75 - $21.50/hr
Other
Posted 2 days ago
7.2
Based on 888 frontline employees who took The Breakroom Quiz
328th of 877 rated healthcare providers
Join the Cleveland Clinic team down in sunny Florida, where you will work alongside passionate caregivers and provide patient-first healthcare.Located in West Palm Beach, the Cleveland Clinic Tomsich Health and Medical Center offers residents of Palm Beach County and the surrounding areas convenient access to world-class Cleveland Clinic care. A staff of highly skilled physicians across more than 25 specialties along with other healthcare professionals andstate-of-the-artmedicine are provided in a modern and comfortable facility.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.Your day-to-day focus will be on providing back-end clerical support, as well as answering phones, front-end and clerical support for appointments.This role is a great steppingstonetoother careers within customer service and other departments with Cleveland Clinic.
A caregiver in this position works 8-hour shifts, Monday-Friday, between 7:00AM - 6:00PM.Start and end times may vary.
A caregiver who excels in this role will:
Providea comprehensive, proactive and "Patients First" experience for patients and visitors.
Investigate,triageand resolve patient issues using the established HEART model.
Create a welcome and professional environment, interact withpatientsand ensure stellar patient experiences.
Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
Enter andmaintainconfidential patient information.
Encourage patient utilization of front-end technology and provide guidance, encouragement, education and hands-on training.
Recruit, enroll and educate patients on MyChart and Appointment Pass.
Process the workflow for the day.
Participate in patient outreach activities such as proactive patient calls toassistwith health maintenance and care compliance.
Minimum qualifications for the ideal future caregiver include:
High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insuranceprocessingor customer service
ORanAssociate's Degreeand one year of experience
ORaBachelor's Degree
Working knowledge of PC window applications sufficient to input and retrieve data
Ability to perform basic math sufficient to process insurance co-pays
Preferred qualifications for the ideal future caregiver include:
Knowledge of medical terminology
Ability to type a minimum of 30 words per minute or demonstrable personal computer keyboard skills
Medical office system experience
Bilingual Spanish or Creole language skills
Physical Requirements:
Dexterity sufficient to operate a PC and other office equipment.
Requires extended periods of standing, walking or sitting.
Good visual acuity through normal or corrected vision.
Must be able to navigate various locations and function in a fast-paced, hectic environment.
Ability to lift and transport up to 25 pounds.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
Pay Range
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
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