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Patient First Jobs in Tennessee (NOW HIRING)

Covenant Health

PATIENT ACC COORD CORP

Knoxville, TN · On-site

Behavior models the Covenant Health Pledge for putting the patient first, excellence and striving to make Covenant the first and best choice for care. * Assists the Supervisor to recognize and ...

Smile Brands

Dental Assistant (with RDA)

Nashville, TN · On-site

$18 - $20/hr

This is your chance to bring your clinical skills, upbeat energy, and patient-first mindset to a team that supports and celebrates you. Schedule (days/hours) Monday - Friday 8am to 5pm ...

Smile Brands

Dental Assistant (with RDA)

Tullahoma, TN · On-site

$17 - $21/hr

This is your chance to bring your clinical skills, upbeat energy, and patient-first mindset to a team that supports and celebrates you. Schedule (days/hours) Mon, Tue, Wed 8am- 5pm, Thur 10am - 7pm ...

Smile Brands

Dental Assistant (with RDA)

Nashville, TN · On-site

$18 - $20/hr

This is your chance to bring your clinical skills, upbeat energy, and patient-first mindset to a team that supports and celebrates you. Schedule (days/hours) Monday - Friday 8am-5pm Responsibilities ...

Memorial Hospital - Chattanooga

Surgery RN

Chattanooga, TN · On-site

$32.30 - $48.05/hr

To be successful in this role, you will possess an enthusiastic, patient-first mindset, keen assessment skills, critical thinking, and a sense of urgency, thriving in a dynamic clinical setting where ...

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Patient First information

What is a Patient First employee?

A Patient First employee is someone who works at Patient First, a healthcare organization that operates urgent care centers and provides primary care services. These employees can include medical professionals such as physicians, nurses, medical assistants, as well as administrative and support staff. Their main role is to ensure patients receive prompt, high-quality, and compassionate medical care. Patient First employees are trained to handle a variety of medical situations, from minor illnesses and injuries to routine health screenings. The organization emphasizes a patient-centered approach, aiming to make healthcare accessible and convenient.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong organizational skills, attention to detail, and experience in customer service, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing processes is often required. Excellent communication, empathy, and problem-solving abilities help build rapport with patients and resolve issues efficiently. These skills ensure smooth office operations, enhance patient satisfaction, and support quality healthcare delivery.

How does working as a team member at Patient First differ from other healthcare environments?

At Patient First, team members often work in a fast-paced, walk-in urgent care setting, which requires adaptability and strong communication skills. The work environment emphasizes collaboration between physicians, nurses, medical assistants, and administrative staff to ensure efficient patient care. Unlike traditional hospitals, shifts can be more predictable, and the focus is on providing timely, high-quality care for a broad range of non-life-threatening conditions. This structure fosters close teamwork and provides opportunities to develop multifaceted clinical and administrative skills.

What is the difference between Patient First vs Medical Assistant?

AspectPatient FirstMedical Assistant
CertificationsVaries by role, often includes CPR, basic life supportCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA) often required
Work EnvironmentClinics, outpatient facilities, hospitalsDoctor's offices, clinics, outpatient settings
Job ResponsibilitiesPatient intake, basic clinical tasks, administrative dutiesVital signs, assisting with exams, administrative support
Employer & Industry UsageHealthcare providers, outpatient clinicsHospitals, clinics, physician offices

Patient First staff typically perform patient care and administrative tasks in outpatient settings, often with varying certifications. Medical Assistants usually hold specific certifications like CMA or RMA and perform clinical and administrative duties in similar healthcare environments. Both roles are essential in delivering patient care but differ mainly in certification requirements and scope of clinical responsibilities.

Patient First jobs near you
Infographic showing various Patient First job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution.

Patient Scheduling Coordinator - Full Time - Wolf River

West Cancer Center

Germantown, TN • On-site

Other

Re-posted 14 days ago

Job description

Patient Scheduling Coordinator - Full Time - Wolf River

Germantown, TN

Position Overview

The Patient Scheduling Coordinator plays a critical role in coordinating patient appointments, ensuring accuracy in registration, and assisting with insurance verification and referral processes. This role demands exceptional communication, organizational, and multitasking abilities.

Key Responsibilities
  • Greet patients and representatives in a professional and welcoming manner
  • Verify and update demographic and insurance information
  • Schedule office visits, lab work, radiology tests, and internal referrals
  • Respond to phone calls and emails related to appointment scheduling
  • Send out appointment reminders or rescheduling letters
  • Assist patients with various requests and resolve scheduling issues
  • Collaborate with care support and maintain referral documentation
  • Support administrative functions and provide coverage for peers when needed
  • Maintain confidentiality and demonstrate a patient-first approach
  • Participate in training and orientation of new staff as assigned
  • Attend staff meetings and maintain timely communication with leadership
Qualifications Education & Experience
  • Required:
    • High school diploma or GED
    • Six months of related experience and/or training in healthcare or a similar administrative role
  • Preferred:
    • Experience in insurance verification and referral processing
Skills & Abilities
  • Excellent verbal and written communication skills
  • Strong organizational, follow-up, and multitasking abilities
  • Proficiency in computer systems and scheduling software
  • Ability to prioritize assignments in a fast-paced environment
  • Problem-solving skills and sound judgment under minimal supervision
  • Team-oriented, professional demeanor with a patient-first mindset
Why West Cancer Center is a Great Place to Work
  • Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.
  • Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.
  • Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.
  • Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation

No nights, weekends, or holidays. Comprehensive benefits package.

Be a vital part of the patient journey at West Cancer Center. If you're detail-oriented, organized, and passionate about patient service, apply now to become a Patient Scheduling Coordinator and help us deliver timely, compassionate care.

Apply