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$13

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$67

How much do patient financial services associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for patient financial services associate in the United States is $31.96, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $34.38 per hour, depending on experience, location, and employer.

What is the difference between Patient Financial Services Associate vs Medical Billing Specialist?

AspectPatient Financial Services AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred (e.g., Certified Professional Biller)
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing inquiriesProcessing medical claims, coding, reimbursement follow-up

The Patient Financial Services Associate and Medical Billing Specialist roles share similar environments and credentials but focus on different aspects of patient billing. The associate handles patient interactions and account management, while the billing specialist concentrates on claims processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely together.

What qualifications do you need to be a patient service representative?

A patient service representative typically needs a high school diploma or equivalent, strong communication and customer service skills, and experience with medical billing or electronic health records. Some positions may require certification in medical office administration or related fields.
What cities are hiring for Patient Financial Services Associate jobs? Cities with the most Patient Financial Services Associate job openings:
What are the most commonly searched types of Patient Financial Services jobs? The most popular types of Patient Financial Services jobs are:
What states have the most Patient Financial Services Associate jobs? States with the most job openings for Patient Financial Services Associate jobs include:
Patient Financial Services Associate jobs near you
Patient Financial Services Representative

Patient Financial Services Representative

New England Baptist Hospital

Boston, MA • On-site

$18.75 - $20.25/hr

Full-time

Posted 13 days ago

Job description

Job Category:
Finance Jobs
Position Type:
Regular
Hours Per Week:
Full time 40 hours per week
FT/PT/PD:
Full time
PFS Representative
Position Summary: As a member of our Patient Financial Services team, you will be responsible for using an electronic billing system to resolve billing issues and produce timely and clean claims.
Utilize worklists and reports to manage and investigate aging accounts, follow up on denied claims and resolve credit balances.
Essential Functions:
  • Use the electronic billing system to manage assigned worklists in expected timeframes.
  • Resolve errors that prevent claims from generating.
  • Research denied/unpaid claims and file appeals/corrected claims.
  • Review account balances for write-offs and refunds.
  • Communicate both within the PFS team and outside departments to resolve errors.
  • Communicate with insurance companies in writing, on the telephone and using electronic provider portals.
  • Update accounts with correct information and enter written comments to document findings and next steps.

Required Minimum Education:
  • High School Diploma required.
  • Hospital billing experience preferred.

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