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Patient Financial Services Associate Jobs (NOW HIRING)

Parkland Health

$14.75 - $16/hr

Associate's degree preferred Experience * Minimum of 2 years' experience within a hospital or ... service in a health care environment * General knowledge of patient access financial counseling ...

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Patient Financial Services Associate information

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$13

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$67

How much do patient financial services associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient financial services associate in the United States is $31.96, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $34.38 per hour, depending on experience, location, and employer.

What is the difference between Patient Financial Services Associate vs Medical Billing Specialist?

AspectPatient Financial Services AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred (e.g., Certified Professional Biller)
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing inquiriesProcessing medical claims, coding, reimbursement follow-up

The Patient Financial Services Associate and Medical Billing Specialist roles share similar environments and credentials but focus on different aspects of patient billing. The associate handles patient interactions and account management, while the billing specialist concentrates on claims processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely together.

What is the role of patient financial services associate?

A patient financial services associate is responsible for assisting patients with billing, insurance claims, and payment processes. They verify insurance coverage, explain financial options, and ensure accurate processing of payments, often using billing software and maintaining confidentiality. Strong communication and attention to detail are essential skills for this role.

What is the role of a Patient Financial Services Associate?

A Patient Financial Services Associate is responsible for assisting patients with billing, insurance claims, and payment processes. They verify patient information, explain financial options, and ensure accurate processing of payments, often using billing software and maintaining confidentiality. Strong communication and attention to detail are essential in this role.
What cities are hiring for Patient Financial Services Associate jobs? Cities with the most Patient Financial Services Associate job openings:
What are the most commonly searched types of Patient Financial Services jobs? The most popular types of Patient Financial Services jobs are:
What states have the most Patient Financial Services Associate jobs? States with the most job openings for Patient Financial Services Associate jobs include:
Patient Financial Services Associate jobs near you

Patient Financial Services Specialist

Memorial Healthcare

Owosso, MI • On-site

$16.25 - $21.50/hr

Other

Posted 6 days ago

Job description

Job Summary
Primarily responsible for posting all Self-Pay and Third-Party Payer payments both electronically and manually. Assists with answering the Patient Financial Services Call line and sending account information daily to contracted vendors. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care
Primary Job Responsibilities
  1. Daily processes Self-Pay and Third-Party Payer electronic 835 remit files and/or manually creates posting batches of Third-Party Payer payments verifying accuracy of the created batches.
  2. Daily scans any paper Third Party Payer remittances into OnBase for archival purposes.
  3. Assists with answering the Patient Financial Services Call line and works with patients to resolve any outstanding issues regarding their accounts.
  4. Assists with sending daily scheduled files to correct contracted vendors.
  5. May assist in the self-pay balance process which may include estates, bankruptcy, collection or contract process.
  6. Any and all other duties/responsibilities as requested or assigned by the Patient Financial Services Supervisor or Director of Patient Financial Services.
  7. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior.
EDUCATION
1. High School Diploma or equivalent required
EXPERIENCE
1. Attention to detail and professional phone skills required
Essential Physical Abilities/Motor Skills
These physical requirements are not exhaustive and additional job-related physical requirements may be added on an as needed basis. Corrective devices may be used to meet physical requirements.
  1. Sedentary Work: Frequently required to stand, kneel and crouch. On a daily basis may be required to move about, sit, climb stairs and bend. Is frequently required to lift and carry up to 20 lbs. May be required to push/pull/carry items between 20-100 lbs.
  2. Vision: Requires the ability to perceive the nature of objects by the eye. Near
  3. acuity: Clarity of vision at 20 inches or less. Midrange Acuity: Clarity of vision at distances of more than 20 inches and less than 20 feet.
  4. Motor Coordination: While performing the duties of the job, it is required to regularly perform functions that include using hand and finger movement, handle or feel objects, be able to use tools or equipment that requires reaching with hands and arms. Must be able to travel independently throughout the hospital; access patients/families including areas confined by space and/or equipment.
  5. Speaking/Hearing: Ability to give and receive information through speaking and listening.
Essential Mental Abilities
  1. Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations.
  2. Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws
  3. Attention to detail
Essential Sensory Requirements
  1. Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals.
  2. Able to see and hear for work-related purpose
Interpersonal Skills
  1. Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication.

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