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Patient Financial Services Associate Jobs (NOW HIRING)

Brightline

Patient Financial Services Representative

$55K - $70K/yr

Brightline is redefining what pediatric behavioral health care looks like for families across the country - and we're looking for a Patient Financial Services Representative who will bring that ...

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Insight

Patient Financial Services Manager

Chicago, IL · On-site

$60K/yr

Position Summary Patient Financial Services Manager oversees all front- and back-end revenue cycle functions related to patient billing, collections, insurance follow-up, and financial counseling.

Parkland Health

$14.75 - $16/hr

Associate's degree preferred Experience * Minimum of 2 years' experience within a hospital or ... service in a health care environment * General knowledge of patient access financial counseling ...

Parkland Health

$17.25 - $18.75/hr

Education High School diploma/GED Associate's degree preferred. Experience Minimum of 2 years ... service in a health care environment. General knowledge of patient access financial counseling ...

Parkland Health

$17.25 - $18.75/hr

Education High School diploma/GED Associate's degree preferred. Experience Minimum of 2 years ... service in a health care environment. General knowledge of patient access financial counseling ...

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Patient Financial Services Associate information

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How much do patient financial services associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for patient financial services associate in the United States is $31.96, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $34.38 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Patient Financial Services Associates typically do not earn $4,000 weekly; such high earnings without a degree are uncommon in this role. Generally, jobs that pay this amount without a degree include specialized sales, certain entrepreneurial ventures, or high-level trades like commercial piloting or skilled trades with experience. These roles often require specific skills, certifications, or significant experience rather than formal education.

How to become a patient financial counselor?

To become a patient financial counselor, individuals typically need a high school diploma or equivalent, with some roles preferring postsecondary education or certification in healthcare or finance. Relevant skills include communication, customer service, and knowledge of insurance and billing processes; certifications such as Certified Patient Financial Services Professional (CPFSP) can enhance job prospects.

What is the difference between Patient Financial Services Associate vs Medical Billing Specialist?

AspectPatient Financial Services AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred (e.g., Certified Professional Biller)
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing inquiriesProcessing medical claims, coding, reimbursement follow-up

The Patient Financial Services Associate and Medical Billing Specialist roles share similar environments and credentials but focus on different aspects of patient billing. The associate handles patient interactions and account management, while the billing specialist concentrates on claims processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely together.

What is the role of patient financial services?

A Patient Financial Services Associate manages patient billing, insurance claims, and payment processing to ensure accurate and timely financial transactions. They communicate with patients about their financial responsibilities and may use billing software to support these tasks.

What is the easiest hospital job to get into?

A patient financial services associate is generally considered an accessible hospital role that often requires a high school diploma or equivalent. Entry-level positions may involve basic administrative tasks and customer service, with some roles offering on-the-job training and minimal prior experience needed.
What cities are hiring for Patient Financial Services Associate jobs? Cities with the most Patient Financial Services Associate job openings:
What are the most commonly searched types of Patient Financial Services jobs? The most popular types of Patient Financial Services jobs are:
What states have the most Patient Financial Services Associate jobs? States with the most job openings for Patient Financial Services Associate jobs include:
Patient Financial Services Associate jobs near you
Patient Financial Services Manager

Patient Financial Services Manager

Insight

Chicago, IL

$60K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 5 days ago

Insight Enterprises rating

8.5

Company rating: 8.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

31st of 210 rated it services

Job description

FTE: Full time-9:00 a.m.-5:00 p.m.
WE ARE INSIGHT: At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team, please apply now!
Position Summary
Patient Financial Services Manager oversees all front- and back-end revenue cycle functions related to patient billing, collections, insurance follow-up, and financial counseling. This role ensures timely, accurate reimbursement while maintaining a positive patient financial experience and compliance with all regulatory requirements. Medicaid eligibility, enrollment, billing, and reimbursement activities while managing the organization’s charity care and financial assistance programs. This role ensures compliance with federal and state regulations, maximizes reimbursement, and promotes equitable access to care for underserved and vulnerable populations.
Key Responsibilities
Medicaid Operations
  • Manage daily operations of Patient Financial Services, including billing, collections, cash posting, credit balances, and account resolution.
  • Monitor accounts receivable, denial trends, and collection performance to ensure optimal cash flow
  • Develop and implement workflows to improve efficiency, accuracy, and turnaround time.
  • Manage daily Medicaid eligibility, enrollment, redeterminations, and billing processes.
  • Ensure timely and accurate submission of Medicaid claims, adjustments, and appeals.
  • Monitor Medicaid denials and reimbursement trends; implement corrective actions.
  • Stay current on state and federal Medicaid policy changes and ensure operational compliance.

Leadership amp; Staff Management
  • Lead, train, and evaluate PFS staff, including supervisors and team leads.
  • Set performance goals and hold staff accountable to productivity and quality metrics.
  • Foster a culture of accountability, collaboration, and patient-centered service.

Patient Advocacy amp; Financial Assistance
  • Oversee financial assistance, charity care and presumptive eligibility programs
  • Ensure charity care policies align with federal, state, and organizational requirements (including 501(r), where applicable)
  • Review and approve charity care determinations and complex cases
  • Ensure compassionate, clear communication with patients regarding financial assistance options
  • Oversee financial counseling, charity care, and presumptive eligibility processes
  • Ensure patient-centered communication for vulnerable and underserved populations
  • Resolve escalated patient and payer issues related to Medicaid coverage

Compliance amp; Audit Support
  • Maintain compliance with Medicaid regulations and internal financial assistance policies
  • Support internal and external audits related to Medicaid and charity care
  • Ensure accurate documentation and internal controls

Reporting amp; Performance Improvement
  • Prepare reports on Medicaid A/R, eligibility conversion rates, denial trends, and charity care utilization.
  • Identify process improvements to reduce A/R days and improve eligibility capture.
  • Collaborate with registration, case management, clinical, and compliance teams.

Qualifications
Education
  • Bachelor’s degree in Healthcare Administration, Business, Finance, or related field
  • Master’s degree preferred

Experience
  • 2+ years of patient financial services or revenue cycle experience
  • Strong background in Medicaid eligibility and billing
  • Experience in managing charity care or financial assistance programs
  • Supervisory or management experience required

Benefits:
  • Paid Sick Time - effective 90 days after employment
  • Paid Vacation Time - effective 90 days after employment
  • Health, vision amp; dental benefits - eligible at 30 days, following the 1st of the following month
  • Short and long-term disability and basic life insurance - after 30 days of employment

The duties are to be performed in a highly confidential manner, in accordance with the mission, values and behaviors of Insight Hospital and Medical Center.
Employees are further expected to provide high quality of care, service and kindness toward all patients, staff, physicians, volunteers and guests.
Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of functions, tasks, duties, responsibilities and requirements of employees so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Insight Hospital and Medical Center.

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