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Patient Financial Rep Jobs in Florida (NOW HIRING)

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Patient Financial Rep information

What is the difference between Patient Financial Rep vs Medical Billing Specialist?

AspectPatient Financial RepMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, payment collectionProcessing insurance claims, coding, billing submissions
Common UsageFront-office role focusing on patient interactions and paymentsBack-office role focusing on claims and billing processing

While both roles involve healthcare finance, Patient Financial Reps primarily handle patient interactions and payment collections, whereas Medical Billing Specialists focus on processing claims and coding. Understanding these differences helps healthcare providers assign the right tasks and professionals for each function.

What are the key skills and qualifications needed to thrive as a patient financial rep, and why are they important?

To thrive as a Patient Financial Representative, you need a solid understanding of medical billing, insurance verification, and patient account management, often supported by a high school diploma or associate degree. Familiarity with healthcare billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are typically required. Strong interpersonal skills, attention to detail, and the ability to explain complex financial information clearly set top performers apart. These skills ensure accurate billing, effective patient communication, and smooth financial operations within healthcare organizations.

Is healthcare finance a good career?

A career as a Patient Financial Representative involves managing patient billing, insurance claims, and financial counseling, which are essential in healthcare settings. It offers opportunities for stable employment, growth, and the development of skills in healthcare administration and finance. The role typically requires strong communication skills and attention to detail, with certifications like CPC or related training enhancing job prospects.

What are some common challenges faced by patient financial reps and how can they be managed?

Patient Financial Representatives often encounter challenges such as handling sensitive financial discussions with patients, navigating complex insurance policies, and staying updated with healthcare billing regulations. Successfully managing these challenges requires strong communication skills, empathy, and attention to detail. Many organizations provide ongoing training and support, and teamwork is essential—Patient Financial Representatives frequently collaborate with billing departments, clinicians, and insurance companies to resolve patient concerns efficiently.

What is a patient financial rep?

Patient Financial Representatives are healthcare professionals who assist patients in understanding and managing their medical bills, insurance claims, and payment options. They act as a liaison between patients, insurance companies, and healthcare providers to resolve billing issues and ensure that payments are processed accurately. Their responsibilities may include explaining charges, setting up payment plans, verifying insurance coverage, and answering questions about financial policies. Their goal is to help patients navigate the financial aspects of receiving medical care and to ensure timely payment for healthcare services.
What are popular job titles related to Patient Financial Rep jobs in Florida? For Patient Financial Rep jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Patient Financial Rep jobs in Florida look for? The top searched job categories for Patient Financial Rep jobs in Florida are:
What cities in Florida are hiring for Patient Financial Rep jobs? Cities in Florida with the most Patient Financial Rep job openings:
Patient Financial Rep jobs near you
Infographic showing various Patient Financial Rep job openings in Florida as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Patient Service Representative

Cancer Specialists of North Florida

Jacksonville, FL • On-site

$16.25 - $20.50/hr

Other

Re-posted 26 days ago

Job description

Patient Services Representative

Cancer Specialists of North Florida is recruiting for an experienced Patient Services Representative for our busy Southpoint Office. The Patient Service Representative is responsible for insurance verification and eligibility, counseling patients on insurance benefits and co-pays, working account balances and payment collections. Obtains and maintains accurate patient demographics.

Essential Duties and Responsibilities include the following:

  • Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the system in an accurate and timely manner. Registers patients in the system as necessary.
  • Collects and reviews all patient insurance information and completes insurance forms.
  • Confirms patient insurance verification and eligibility. Assesses patient financial requirements and advises patients and families on insurance benefits, co-pays and financial obligations.
  • Works account balances for any; claim errors or adjustments that might be needed.
  • Reviews Explanation of Benefits (EOB) for consistency.
  • Resolves patient questions and complaints regarding insurance billing and adjusts accounts as necessary. Provides patient documentation for balance explanation.
  • Follows-up on assigned accounts for assistance or payment plan agreements.
  • Assists in maintaining manuals, logs and other required documentation as required.
  • All other duties as assigned.

Full Time Position

Location Address: 7015 AC Skinner Parkway, Building 100, Jacksonville, FL 32256

Education and/or Experience:

  • High School Diploma or equivalent required.
  • Minimum two (2) years in a medical business office setting.

Compensation and Benefits: Salary is commensurate with experience and qualifications

Cancer Specialists of North Florida is an "EEO Employer" and "Drug Free Workplace"

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