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Patient Financial Access Representative Jobs (NOW HIRING)

CommonSpirit Health

Patient Access Representative

Roseburg, OR · On-site

$16.50 - $21.25/hr

Patient Access Representative As a Patient Access Representative, you will serve as the primary ... Communicate patient financial responsibility using established education tools and scripts and ...

Franciscan Alliance

Patient Access Rep II

Lafayette, IN · On-site

$16.75 - $21.25/hr

Revenue Cycle Patient Access Representative II (PAR) The Revenue Cycle Patient Access ... They collect demographic and financial information necessary for the generation of medical records ...

Sparrow Foundation

PATIENT ACCESS REPRESENTATIVE

Lansing, MI · On-site

$17.50 - $22.25/hr

The Patient Access Representative is responsible for creating a positive impression for each ... Possess knowledge of financial class requirements with regard to registration and insurance ...

University of Miami

Patient Access Representative

Miami, FL · On-site

$16.50 - $21/hr

... patient's financial responsibility upfront. * Perform other duties as assigned based on ... Patient Access Representative 1: High School Diploma required and one (1) year of relevant ...

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Patient Financial Access Representative information

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How much do patient financial access representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for patient financial access representative in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.03 per hour, depending on experience, location, and employer.

What is a patient financial access representative?

A Patient Financial Access Representative is a healthcare professional who assists patients with the financial aspects of their care. They are responsible for tasks such as verifying insurance coverage, obtaining pre-authorizations, collecting patient information, and explaining billing procedures. Their goal is to help patients understand their financial responsibilities and ensure that all necessary documentation is completed for billing and insurance purposes. These representatives often work in hospitals, clinics, or medical offices and play a key role in streamlining the patient registration and billing process.

What are the key skills and qualifications needed to thrive as a patient financial access representative, and why are they important?

To thrive as a Patient Financial Access Representative, you need strong attention to detail, knowledge of medical billing and insurance processes, and a high school diploma or equivalent, with some employers preferring additional certification such as CHAA (Certified Healthcare Access Associate). Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, problem-solving abilities, and clear communication skills help you navigate patient inquiries and collaborate with healthcare staff. These skills ensure accurate patient registration, efficient billing, and a positive experience for both patients and healthcare organizations.

What are some common challenges patient financial access representatives face when communicating with patients about insurance and billing?

Patient Financial Access Representatives often encounter challenges such as explaining complex insurance policies, addressing patient concerns about out-of-pocket costs, and assisting with financial assistance programs. These conversations require empathy, clear communication, and a thorough understanding of healthcare billing processes. Building rapport with patients and staying current on insurance regulations can help Representatives navigate these situations more effectively while ensuring patients feel supported and informed.

What is the difference between Patient Financial Access Representative vs Patient Accounts Specialist?

AspectPatient Financial Access RepresentativePatient Accounts Specialist
CredentialsHigh school diploma; some roles may require certification in healthcare billingHigh school diploma; often similar certifications in billing or coding
Work EnvironmentHospitals, clinics, insurance companiesHospitals, billing departments, healthcare providers
Employer & IndustryHealthcare facilities, insurance providersHealthcare facilities, billing companies
Primary FocusAssisting patients with financial questions, insurance verificationManaging patient billing, payment processing

The Patient Financial Access Representative primarily assists patients with insurance verification and financial questions, focusing on access to care. In contrast, the Patient Accounts Specialist handles billing and payment processing. Both roles require similar credentials and work in healthcare settings, but their core responsibilities differ, with the former emphasizing patient interaction and the latter focusing on billing management.

Is it hard to be a patient financial access representative?

Being a patient financial access representative involves handling complex billing and insurance processes, requiring strong communication and organizational skills. The role can be demanding due to the need for accuracy, attention to detail, and managing multiple tasks in a fast-paced healthcare environment.

What do you need to be a patient financial access representative?

To become a patient financial access representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and familiarity with medical billing and insurance processes. Some employers may prefer experience with electronic health records (EHR) systems or relevant certifications such as Certified Patient Access Representative (CPAR).

What cities are hiring for Patient Financial Access Representative jobs?

Cities with the most Patient Financial Access Representative job openings:

What states have the most Patient Financial Access Representative jobs?

States with the most job openings for Patient Financial Access Representative jobs include:

What are popular job titles related to Patient Financial Access Representative jobs?

For Patient Financial Access Representative jobs, the most frequently searched job titles are:

Infographic showing various Patient Financial Access Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 25% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,182 per year, or $18.4 per hour.

Patient Access Representative

Roseburg, OR • On-site

CommonSpirit Health
Health Care and Social Assistance • 10K+ employees
Learn more about CommonSpirit Healthexternal

$16.50 - $21.25/hr

Other

Re-posted 7 days ago

CommonSpirit Health rating

7.0

Company rating: 7.0 out of 10

Based on 548 frontline employees who took The Breakroom Quiz

Job description

Patient Access Representative

As a Patient Access Representative, you will serve as the primary point of contact for patient registration, managing demographic and insurance data across various hospital access points to ensure accurate record-keeping.

Every day, you will utilize multiple complex systems to document patient information, troubleshoot data discrepancies, and support high-volume workflows to maintain seamless hospital operations.

To be successful in this role, you will collaborate effectively with the healthcare team and provide compassionate, compliant service to patients and families while upholding the organization's core mission and values.

  • Perform patient registration functions across assigned access points, ensuring accurate demographic information, insurance eligibility and benefits verification, and complete, confidential documentation within the electronic health record.
  • Accurately scan, index, and manage patient documentation to support registration, billing, and clinical workflows.
  • Communicate patient financial responsibility using established education tools and scripts and collect payments at the time of service as appropriate.
  • Schedule, confirm, and revise patient appointments.
  • Identify and resolve routine registration, insurance, and encounter discrepancies.
  • Provide patient-facing support via telephone and other approved communication channels.

Student loan repayment program offered!

Job Requirements

Required

  • High School Diploma or GED

Preferred

  • One (1) year relevant experience in healthcare, patient access setting
  • Knowledge of patient registration procedures and documentation, health insurance payers, and real-time insurance eligibility verifications

    • At CHI Mercy Health, you'll discover a place where your professional growth is deeply valued within a truly supportive and rewarding environment. For over a century, our commitment to compassion, inclusion, integrity, excellence, and collaboration has guided every interaction, shaping how we care for our patients and uplift one another. Today, as CHI Mercy Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. We are proud of our state-of-the-art care and numerous awards and accreditations that reflect our dedication to excellence. When you join CHI Mercy Health, you become part of a team that delivers top-quality, professional healthcare and contributes to a legacy of service built on collaboration and shared purpose.

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