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Patient Family Liason Jobs (NOW HIRING)

Brownhealth

Supv Information Desk

Providence, RI · On-site

$50K - $83K/yr

Supervise the activities of Information Desk, Patient Check-In Areas (Fain and Main OR), and Family Liason Services. Responsible for planning, leading, scheduling and assigning work to ensure ...

Lifespan

Supv Information Desk

Providence, RI · On-site

$50K - $83K/yr

Supervise the activities of Information Desk, Patient Check-In Areas (Fain and Main OR), and Family Liason Services. Responsible for planning, leading, scheduling and assigning work to ensure ...

A Hug Away

LVN--Home Health & Hospice

Willis, TX · On-site

$45/hr

Liason for the field and office for the hospice and home health interdisciplinary team, patient/family and agency. Job Qualifications: * Education: Graduate of an accredited school of vocational ...

A Hug Away

LVN--Home Health & Hospice

Willis, TX · On-site

$30 - $45/hr

Liason for the field and office for the hospice and home health interdisciplinary team, patient/family and agency. Job Qualifications: * Education: Graduate of an accredited school of vocational ...

Broadlawns Medical Center

PA · On-site

$99K - $128K/yr

... patient-centered psychiatric care to individuals receiving services at Broadlawns Medical Center ... Appropriate education of patients and families regarding a documented plan of care. MINIMUM ...

Broadlawns

$80K - $104K/yr

... patient-centered psychiatric care to individuals receiving services at Broadlawns Medical Center ... Appropriate education of patients and families regarding a documented plan of care. MINIMUM ...

Ovation Hospice of Denver

Hospice Liason

Denver, CO · On-site

$75K/yr

Compassionate and empathetic approach to patient and family needs * Problem-solving skills with the ability to mediate and resolve concerns effectively * Proficiency with electronic medical records ...

Ovation Hospice of Denver

Hospice Liason

Denver, CO · On-site

$75K/yr

Compassionate and empathetic approach to patient and family needs * Problem-solving skills with the ability to mediate and resolve concerns effectively * Proficiency with electronic medical records ...

Ovation Hospice of Denver

Hospice Liason

Denver, CO · On-site

$75K/yr

Compassionate and empathetic approach to patient and family needs * Problem-solving skills with the ability to mediate and resolve concerns effectively * Proficiency with electronic medical records ...

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How much do patient family liason jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for patient family liason in the United States is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.00 per hour, depending on experience, location, and employer.

What cities are hiring for Patient Family Liason jobs?

Cities with the most Patient Family Liason job openings:

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Infographic showing various Patient Family Liason job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $46,329 per year, or $22.3 per hour.

Supv Information Desk

Providence, RI • On-site

Brownhealth
Hospitals
Learn more about Brownhealthexternal

$50K - $83K/yr

Full-time

Posted 15 days ago

Brown University Health rating

6.7

Company rating: 6.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

Job description

SUMMARY:

Supervise the activities of Information Desk, Patient Check-In Areas (Fain and Main OR), and Family Liason Services. Responsible for planning, leading, scheduling and assigning work to ensure consistent coverage and performance across all service areas. Provides direction and support to Information Desk staff, Receptionists, and Family Liasons for complex or difficult situations. Perform all functions of the Information Desk Greeter as needed and ensures delivery of an exceptional first impression and welcoming experience for patients, families, visitors, and staff. . In the absence of the Manager, assumes responsibility for these service areas and Volunteer Services.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Brown University Health employees are expected to embrace the organization's mission anddemonstratethe Ways to WOW in everyday interactions with patients, families, visitors, colleagues, and the community.


In the absence of the Manager assumes responsibility for the Information Desk, Patient Check-In Desks (Fain and Main OR) and Family Liason Services to ensureconsistent coverage and performance , maintain adequate staffing and supplies, and timely response to unusual operational problems.
Supports and assists the Manager to develop and maintain departmental goals and objectives, work plans and methods, organization and staffing, performance standards and competencies.
Ensures that all policies, procedures, and regulations that pertain to all service areas are consistently implemented as written.
Creates schedules and assigns duties to provide appropriate coverage across all service areas.
Evaluates employees' performance and competency on a continuous basis and makes recommendations for merit pay increases, promotions, and other employee relations actions.
Monitors and documents employees' attendance and hours worked.
Interviews employment candidates and makes hiring recommendations to department director.
Prepares reports and statistics in a complete, timely and accurate manner.
Maintains effective and open communication with employees by:

  • Coaching staff and assisting staff with difficult tasks.
  • Leading and motivating employees to peak team performance.
  • Responding to first step appeals.
  • Recommending and/or taking corrective action.

Provides training to current and new employees and transport volunteers as scheduled and as needed:

  • Safety Management Training
  • Delivering Exceptional Customer Service
  • EPIC training

Performs any or all the duties of the Information Desk according to the demands of the workload and departmental staffing.

Performs other duties as assigned.

EDUCATION:

Work requires high school education or equivalent with demonstrated interpersonal and customer service skills, as well as the ability to provide instructions, motivate staff, and maintain records.

EXPERIENCE:

Minimum four years of progressively more responsible guest service experience, including proven ability in a supervisory capacity.

Proficiency with computer operations including word processing and spreadsheet software.

SUPERVISORY RESPONSIBILITY:

Supervises approximately 23 employees across full-time, part-time, and per diem roles supporting the Information Desk, Patient Check-In areas (Fain and Main OR) and Family Liaison Services.

Pay Range:

$50,523.20-$83,345.60

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

The Miriam Hospital - 164 Summit Ave Providence, Rhode Island 02906

Work Type:

M-F 8:00am-5:00pm

Work Shift:

Day

Daily Hours:

8 hours

Driving Required:

No

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