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Patient Experience Manager Jobs in Utah (NOW HIRING)

Allevio

Patient Experience Specialist

Tooele, UT · On-site

$17 - $21.50/hr

Allevio Patient Experience Specialist At Allevio, we're on a mission to empower healthcare practice ... We specialize in streamlining core functions--like billing, compliance, patient management, and ...

New

Allevio Care

Patient Experience Specialist

Brigham City, UT · On-site

$16 - $20.50/hr

We specialize in streamlining core functions like billing, compliance, patient management, and ... Position Overview Patient Experience Specialists are responsible for scheduling appointments ...

Allevio Care

Patient Experience Specialist

Bountiful, UT · On-site

$17 - $21.75/hr

We specialize in streamlining core functions like billing, compliance, patient management, and ... Position Overview Patient Experience Specialists are responsible for scheduling appointments ...

Allevio

Patient Experience Specialist

Bountiful, UT · On-site

$17 - $21.75/hr

Allevio Patient Experience Specialist At Allevio, we're on a mission to empower healthcare practice ... We specialize in streamlining core functions--like billing, compliance, patient management, and ...

Allevio

Patient Experience Specialist

Brigham City, UT · On-site

$16 - $20.50/hr

Allevio Patient Experience Specialist At Allevio, we're on a mission to empower healthcare practice ... We specialize in streamlining core functions--like billing, compliance, patient management, and ...

ALLEVIO CARE, LLC

Patient Experience Specialist

Tooele, UT

$17 - $21.50/hr

We specialize in streamlining core functions--like billing, compliance, patient management, and ... Position Overview Patient Experience Specialists are responsible for scheduling appointments ...

New

Allevio Care

Patient Experience Specialist

Tooele, UT · On-site

$17 - $21.50/hr

We specialize in streamlining core functions like billing, compliance, patient management, and ... Position Overview Patient Experience Specialists are responsible for scheduling appointments ...

New

Allevio Care

Patient Experience Specialist

Bountiful, UT · On-site

$17 - $21.75/hr

We specialize in streamlining core functionslike billing, compliance, patient management, and ... Position Overview Patient Experience Specialists are responsible for scheduling appointments ...

Allevio Care

Patient Experience Specialist

Brigham City, UT · On-site

$16 - $20.50/hr

We specialize in streamlining core functionslike billing, compliance, patient management, and ... Position Overview Patient Experience Specialists are responsible for scheduling appointments ...

ALLEVIO CARE, LLC

Patient Experience Concierge

Bountiful, UT · On-site

$14.50 - $18.75/hr

We specialize in streamlining core functions--like billing, compliance, patient management, and ... Position Overview Patient Experience Specialists are responsible for scheduling appointments ...

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All JobsPatient Experience JobsPatient Experience Manager JobsPatient Experience Manager Jobs in Utah

Patient Experience Manager information

See Utah salary details

$14

$36

$63

How much do patient experience manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for patient experience manager in Utah is $36.31, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $46.83 per hour, depending on experience, location, and employer.

What does a patient experience manager do?

A Patient Experience Manager ensures that patients receive high-quality, compassionate care by improving processes, communication, and overall satisfaction in healthcare settings. They analyze patient feedback, implement service improvements, and work with medical staff to enhance the overall patient journey. Their role often includes training staff, addressing complaints, and fostering a patient-centered culture.

What are some typical responsibilities of a patient experience manager during a workweek?

A Patient Experience Manager often spends their week reviewing patient satisfaction scores, developing strategies to address service gaps, and collaborating with clinical and administrative teams to implement improvement initiatives. They frequently interact directly with patients to resolve concerns, gather feedback, and ensure their voices are heard in decision-making processes. Additionally, they lead staff training on communication and service excellence, analyze data for trends, and report findings to senior leadership. This role blends hands-on problem solving with strategic planning in a collaborative, patient-centered environment.

What are the key skills and qualifications needed to thrive in the patient experience manager position, and why are they important?

To thrive as a Patient Experience Manager, you need a background in healthcare administration, strong analytical skills, and experience in process improvement, often supported by a bachelor’s degree in health administration or a related field. Familiarity with patient satisfaction survey platforms, CRM systems, and metrics like HCAHPS is commonly required. Exceptional interpersonal skills, conflict resolution, and leadership abilities help you effectively engage with staff and address patient concerns. These skills ensure an enhanced patient journey, stronger organizational reputation, and continuous quality improvement within healthcare settings.

What are the most commonly searched types of Patient Experience jobs in Utah?

The most popular types of Patient Experience jobs in Utah are:

What are popular job titles related to Patient Experience Manager jobs in Utah?

For Patient Experience Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Patient Experience Manager jobs in Utah look for?

The top searched job categories for Patient Experience Manager jobs in Utah are:

What cities in Utah are hiring for Patient Experience Manager jobs?

Cities in Utah with the most Patient Experience Manager job openings:

Patient Experience Manager jobs near you
Infographic showing various Patient Experience Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,530 per year, or $36.3 per hour.

Patient Experience Program Manager

Mountain Region Support

West Jordan, UT

$32.57 - $47.27/hr

Full-time

Posted 12 days ago

Job description


Job Summary and Responsibilities

As our Patient Experience Program Manager, you will drive a patient-centered culture across assigned markets, partnering with front-line staff, leaders, and physicians to identify barriers and implement targeted strategies to improve patient experience measures.

Every day you will support rounding, service recovery, coaching, and real-time feedback. You will rotate across multiple hospitals in the region, assisting in the design, education, and implementation of patient experience strategies, ensuring alignment and integration of CommonSpirit Health's values into daily practice to elevate the voice of the patient and foster a culture of compassion and accountability.

To be successful in this role, you will possess strong program management and leadership skills, expertise in patient experience best practices, excellent communication and coaching abilities, and a proven capacity to drive cultural change and achieve performance improvements across diverse hospital settings.

  • Analyze patient experience data (e.g., HCAHPS, Press Ganey) and partner with leaders to address low performing domains.
  • Coach staff, leaders, and providers on best practices for communication, empathy, and responsiveness.
  • Serve as a PX subject matter expert and resource for leaders across the market.
  • Conduct purposeful patient and family rounding to identify service gaps and opportunities for improvement.
  • Lead or co-lead key projects aimed at improving patient loyalty and satisfaction.
  • Collaborate with Quality, Nursing, and Operational leaders to integrate PX into daily workflows.
Job Requirements

Required

  • Bachelor Degree in Education, Psychology, Communications, Public Health or related field
  • A minimum of three (3) years of experience in healthcare operations, patient experience or quality improvement
  • Experience with LEAN Six Sigma or Studer principles

Preferred

  • Certified patient experience professional
Where You'll Work

Following a major expansion, Holy Cross Hospital – Jordan Valley's capacity tripled, now housing 171 beds to serve our growing community. We have invested substantially in advanced technology and state-of-the-art equipment, which has attracted our top-notch medical staff and a team of highly skilled nurses. Our entire hospital team is dedicated to providing expert care in a warm, family-friendly environment. We are a Level III Trauma center, STEMI Cardiac receiving center, and certified stroke treatment center. Our employees are continually prepared, accountable, inspired and ensure compliance with the highest levels of quality care and patient safety standards. Recently given the Women’s Choice Award for America’s 100 Best Hospitals Emergency Care, we are the only designated trauma center west of I-15 in the Salt Lake Valley.

Qualifications:

Required

  • Bachelor Degree in Education, Psychology, Communications, Public Health or related field
  • A minimum of three (3) years of experience in healthcare operations, patient experience or quality improvement
  • Experience with LEAN Six Sigma or Studer principles

Preferred

  • Certified patient experience professional
Employment Type: Full Time

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