JOB SUMMARY The Patient Experience Coach provides professional coaching and consultation to influence hospital leaders and direct care providers with delivering excellent patient experiences. In ...
JOB SUMMARY The Patient Experience Coach provides professional coaching and consultation to influence hospital leaders and direct care providers with delivering excellent patient experiences. In ...
Job Summary Manages Corewell Health patient experience program and teams. Accountable to lead teams ... Partners closely with care delivery team leaders, other QSE leaders, and patient care departments ...
Job Summary Manages Corewell Health patient experience program and teams. Accountable to lead teams ... Partners closely with care delivery team leaders, other QSE leaders, and patient care departments ...
Director of Patient Experience
Columbus, OH · On-site
$122K - $150K/yr
Leads, coaches, and develops a large, multi-layered leadership team, strengthening management ... Experience owning patient experience outcomes for large or enterprise clients, including SLA and ...
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Director of Patient Experience
Columbus, OH · On-site
$122K - $150K/yr
Leads, coaches, and develops a large, multi-layered leadership team, strengthening management ... Experience owning patient experience outcomes for large or enterprise clients, including SLA and ...
Patient Experience Coordinator
Tampa, FL · On-site
$16.50 - $21.75/hr
Serves as a patient experience subject matter expert, providing recommendations and support to leaders and their teams. Responsible for performing job duties in accordance with the shared purpose ...
Patient Experience Coordinator
Tampa, FL · On-site
$16.50 - $21.75/hr
Serves as a patient experience subject matter expert, providing recommendations and support to leaders and their teams. Responsible for performing job duties in accordance with the shared purpose ...
Patient Experience Specialist
$16.75 - $21.25/hr
Provides consultative support to leaders and departments by translating patient experience strategy, data insights, and best practices into operational action. * Facilitates meetings, workgroups, and ...
Patient Experience Specialist
$16.75 - $21.25/hr
Provides consultative support to leaders and departments by translating patient experience strategy, data insights, and best practices into operational action. * Facilitates meetings, workgroups, and ...
Patient Experience Specialist
$19 - $25.75/hr
Serves as a liaison between patients, families, hospital departments, and leadership to facilitate communication, address concerns, and support timely resolution of patient experience issues.
Patient Experience Specialist
$19 - $25.75/hr
Serves as a liaison between patients, families, hospital departments, and leadership to facilitate communication, address concerns, and support timely resolution of patient experience issues.
Patient Experience Specialist
Escondido, CA · On-site
$32.39 - $48.66/hr
Partners and consults with leadership, HR, and organizational stakeholders to improve processes and outcomes and to facilitate changes. Develops and presents patient experience curriculum for new ...
Patient Experience Specialist
Escondido, CA · On-site
$32.39 - $48.66/hr
Partners and consults with leadership, HR, and organizational stakeholders to improve processes and outcomes and to facilitate changes. Develops and presents patient experience curriculum for new ...
Patient Experience Navigator
Spartanburg, SC · On-site
$19.50 - $26.50/hr
Leadership & Quality Improvement * Participate in staff education and contribute to process improvement initiatives aimed at elevating patient experience and care quality. * Uphold all professional ...
Patient Experience Navigator
Spartanburg, SC · On-site
$19.50 - $26.50/hr
Leadership & Quality Improvement * Participate in staff education and contribute to process improvement initiatives aimed at elevating patient experience and care quality. * Uphold all professional ...
Patient Experience Manager
Carlsbad, NM · On-site
Career Growth Opportunities - Professional development, leadership training, and advancement ... Patient Experience Manager Location: Carlsbad Medical Center, Carlsbad, NM Schedule: Day Shift ...
Patient Experience Manager
Carlsbad, NM · On-site
Career Growth Opportunities - Professional development, leadership training, and advancement ... Patient Experience Manager Location: Carlsbad Medical Center, Carlsbad, NM Schedule: Day Shift ...
Patient Experience Coordinator
Rochester, NY · On-site
$17.25 - $22.75/hr
Leads and supports organization-wide initiatives that enhance the patient experience and promote a culture of patient-centered care. * Partners with department leaders to address patient experience ...
Patient Experience Coordinator
Rochester, NY · On-site
$17.25 - $22.75/hr
Leads and supports organization-wide initiatives that enhance the patient experience and promote a culture of patient-centered care. * Partners with department leaders to address patient experience ...
Patient Experience Navigator
Spartanburg, SC · On-site
$19.50 - $26.50/hr
Leadership & Quality Improvement * Participate in staff education and contribute to process improvement initiatives aimed at elevating patient experience and care quality. * Uphold all professional ...
Patient Experience Navigator
Spartanburg, SC · On-site
$19.50 - $26.50/hr
Leadership & Quality Improvement * Participate in staff education and contribute to process improvement initiatives aimed at elevating patient experience and care quality. * Uphold all professional ...
Patient Experience Navigator
$52K - $65K/yr
The Patient Experience Navigator supports the Emergency Department s delivery of services that ... Leads efforts to collect, analyze and evaluate Emergency Department patient concerns * Masters an ...
Patient Experience Navigator
$52K - $65K/yr
The Patient Experience Navigator supports the Emergency Department s delivery of services that ... Leads efforts to collect, analyze and evaluate Emergency Department patient concerns * Masters an ...
Patient Experience Navigator
Spartanburg, SC · On-site
$19.50 - $26.50/hr
Leadership & Quality Improvement * Participate in staff education and contribute to process improvement initiatives aimed at elevating patient experience and care quality. * Uphold all professional ...
Patient Experience Navigator
Spartanburg, SC · On-site
$19.50 - $26.50/hr
Leadership & Quality Improvement * Participate in staff education and contribute to process improvement initiatives aimed at elevating patient experience and care quality. * Uphold all professional ...
Patient Experience Coordinator
Rochester, NY · On-site
$23.95 - $34.47/hr
Leads and supports organization-wide initiatives that enhance the patient experience and promote a culture of patient-centered care. * Partners with department leaders to address patient experience ...
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Patient Experience Coordinator
Rochester, NY · On-site
$23.95 - $34.47/hr
Leads and supports organization-wide initiatives that enhance the patient experience and promote a culture of patient-centered care. * Partners with department leaders to address patient experience ...
Patient Experience Specialist
Laramie, WY · On-site
$19 - $25.75/hr
Serves as a liaison between patients, families, hospital departments, and leadership to facilitate communication, address concerns, and support timely resolution of patient experience issues.
Patient Experience Specialist
Laramie, WY · On-site
$19 - $25.75/hr
Serves as a liaison between patients, families, hospital departments, and leadership to facilitate communication, address concerns, and support timely resolution of patient experience issues.
Patient Experience Navigator
New Brunswick, NJ · On-site
$52K - $65K/yr
The Patient Experience Navigator supports the Emergency Department s delivery of services that ... Leads efforts to collect, analyze and evaluate Emergency Department patient concerns * Masters an ...
Patient Experience Navigator
New Brunswick, NJ · On-site
$52K - $65K/yr
The Patient Experience Navigator supports the Emergency Department s delivery of services that ... Leads efforts to collect, analyze and evaluate Emergency Department patient concerns * Masters an ...
Patient Experience Manager
Riverdale, GA · On-site
Leads, facilitates, or participates in facility and facilities within region's patient experience teams and improvement activities as assigned or approved by director. Supports other teams' work in ...
Patient Experience Manager
Riverdale, GA · On-site
Leads, facilitates, or participates in facility and facilities within region's patient experience teams and improvement activities as assigned or approved by director. Supports other teams' work in ...
Patient Experience Manager
Riverdale, GA · On-site
Leads, facilitates, or participates in facility and facilities within region's patient experience teams and improvement activities as assigned or approved by director. * Supports other teams' work in ...
Patient Experience Manager
Riverdale, GA · On-site
Leads, facilitates, or participates in facility and facilities within region's patient experience teams and improvement activities as assigned or approved by director. * Supports other teams' work in ...
Patient Experience Supervisor
Fort Dodge, IA · On-site
$45K - $60K/yr
The Patient Experience Supervisor works collaboratively with clinical leadership, providers, billing and revenue cycle staff, operations leadership, Patient Navigators, and other departments to ...
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Patient Experience Supervisor
Fort Dodge, IA · On-site
$45K - $60K/yr
The Patient Experience Supervisor works collaboratively with clinical leadership, providers, billing and revenue cycle staff, operations leadership, Patient Navigators, and other departments to ...
Patient Experience Specialist
Cedar Rapids, IA · On-site
$18.50 - $25/hr
This role partners with leaders and team members to enhance the patient and family experience through education, data analysis and research, improvement initiatives, communication strategy, reward ...
Patient Experience Specialist
Cedar Rapids, IA · On-site
$18.50 - $25/hr
This role partners with leaders and team members to enhance the patient and family experience through education, data analysis and research, improvement initiatives, communication strategy, reward ...
Patient Experience Leader information
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Patient Experience Coach
Remote
Full-time
Re-posted yesterday
HonorHealth rating
7.7
Based on 212 frontline employees who took The Breakroom Quiz
Job description
Primary City/State:
Virtual - ArizonaCategory:
Patient ServicesShift:
DayDepartment:
Patient ExperienceMonday-Friday, 8am-5pm
Hybrid
Must reside in Arizona
Great care starts with great people. (Like you.)
At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:
- Coaches direct care providers (especially opinion leaders) to build a foundation of service excellence and set high expectations, identify improvement opportunities, implement changes, deliberately practice evidence-based best practices, and sustain results.
- Coaches and partners with hospital leaders to develop, implement and improve the Patient Experience for patients.
- Measures and analyzes the results of the coaching provided and provides feedback and reports progress to Facility Executives and Leaders, Network Patient Experience Leaders, and HR Talent Development Leaders
- Teaches best practice Patient Experience concepts to leaders and staff through classroom, workshop and project and DMS Huddle coaching. Uses evidence based information to provide new knowledge and shape practice when applicable.
- Provides individual coaching to persons identified by formal and opinion leaders.
- Bachelors or 4 years' work related experience Healthcare or related field Required
- Masters or advanced degree or equivalent in a healthcare field or related discipline. Preferred
- 2 years, Coaching, delivering presentations, and interacting with management groups. Required
- 5 years, coaching, delivering presentations, and interacting with management groups. Preferred
- Other related healthcare certification and/or license. Upon Hire Required
- Other Current, valid State of Arizona or Compact State Registered Nurse license Upon Hire Preferred
- Other Certification in Crucial Conversations, Influencer-the Science of Change, Crucial Accountability Upon Hire Preferred
- DDI Coaching for Peak Performance. Upon Hire Preferred
We're all in for your career.
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About HonorHealth
Sourced by ZipRecruiter
HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth's mission is to improve the health and well-being of those we serve.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Scottsdale, AZ, US
Year founded
2014