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Patient Experience Associate Jobs in Utah (NOW HIRING)

R1

US-Patient Registration Rep

Layton, UT · On-site

$16.12 - $23.21/hr

R1 is the leading provider of technology-driven solutions that transform the patient experience and ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

R1 RCM

US-Patient Registration Rep

Layton, UT · On-site

$16.12 - $23.21/hr

R1 is the leading provider of technology-driven solutions that transform the patient experience and ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

R1

US-Patient Registration Rep

Layton, UT · On-site

$16.12 - $23.21/hr

R1 is the leading provider of technology-driven solutions that transform the patient experience and ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

R1

Patient Registration Rep

Logan, UT

$16 - $21.10/hr

R1 is the leading provider of technology-driven solutions that transform the patient experience and ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

R1

Patient Registration Representative

American Fork, UT · On-site

$16 - $21.10/hr

Experience with patient access, medical registration, insurance verification, or front desk is a ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

R1 RCM

Patient Registration Representative

Cedar City, UT · On-site

$16 - $21.10/hr

Experience with?patient access, medical registration, insurance verification, or front desk?is a ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

R1

Patient Registration Representative

Provo, UT · On-site

$16 - $21.10/hr

Experience with patient access, medical registration, insurance verification, or front desk is a ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

R1

Patient Registration Representative

Salt Lake City, UT · On-site

$16 - $21.10/hr

Experience with patient access, medical registration, insurance verification, or front desk is a ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

R1

Patient Registration Representative

Cedar City, UT · On-site

$16 - $21.10/hr

Experience with patient access, medical registration, insurance verification, or front desk is a ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

R1

Patient Registration Representative

Mount Pleasant, UT · On-site

$16 - $21.10/hr

Experience with patient access, medical registration, insurance verification, or front desk is a ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

R1

Patient Registration Representative

Orem, UT · On-site

$16 - $21.10/hr

Experience with patient access, medical registration, insurance verification, or front desk is a ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

R1

Patient Registration Representative

Orem, UT · On-site

$16 - $21.10/hr

Experience with patient access, medical registration, insurance verification, or front desk is a ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

R1

Patient Registration Representative

Provo, UT · On-site

$16 - $21.10/hr

Experience with patient access, medical registration, insurance verification, or front desk is a ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

R1

Patient Registration Representative

Mount Pleasant, UT · On-site

$16 - $21.10/hr

Experience with patient access, medical registration, insurance verification, or front desk is a ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

R1

Patient Registration Representative

Salt Lake City, UT · On-site

$16 - $21.10/hr

Experience with patient access, medical registration, insurance verification, or front desk is a ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

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Showing results 21-40

All JobsPatient Experience Associate JobsPatient Experience Associate Jobs in Utah

Patient Experience Associate information

What is the difference between Patient Experience Associate vs Patient Services Coordinator?

AspectPatient Experience AssociatePatient Services Coordinator
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; healthcare customer service experience
Work EnvironmentHospitals, clinics, outpatient centersHospitals, clinics, healthcare facilities
Primary ResponsibilitiesEnhancing patient satisfaction, addressing concerns, guiding patientsScheduling, patient communication, coordinating services
Industry UsageCommonly used in healthcare settings to improve patient experienceUsed in healthcare to manage patient interactions and logistics

The Patient Experience Associate focuses on improving patient satisfaction and addressing concerns, while the Patient Services Coordinator handles scheduling and logistical tasks. Both roles are vital in healthcare settings and often overlap in patient interaction, but their primary functions differ.

How does a patient experience associate typically collaborate with clinical staff to improve patient satisfaction?

Patient Experience Associates work closely with nurses, doctors, and other clinical staff to address patient concerns and ensure a positive experience throughout their healthcare journey. They often act as a liaison, communicating feedback from patients to the care team and helping to resolve issues in real time. This collaborative approach helps identify areas for improvement and ensures that patient needs are met promptly and professionally. Regular meetings and interdisciplinary rounds are common opportunities for Patient Experience Associates to contribute insights and advocate for patient-centered solutions.

What is a patient experience associate?

A Patient Experience Associate is a healthcare professional responsible for ensuring that patients have a positive and comfortable experience during their visit to a medical facility. They typically assist with patient intake, answer questions, address concerns, and act as a liaison between patients and medical staff. Their goal is to improve patient satisfaction by providing compassionate support, resolving issues, and facilitating clear communication. Patient Experience Associates may also collect feedback from patients to help healthcare organizations enhance their services.

What are the key skills and qualifications needed to thrive as a patient experience associate, and why are they important?

To thrive as a Patient Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHRs), and appointment scheduling software is important for daily tasks. Exceptional interpersonal skills, problem-solving ability, and empathy help you connect with patients and resolve concerns effectively. These skills and qualities are crucial for ensuring a positive patient experience, enhancing satisfaction, and supporting smooth healthcare operations.
What are the most commonly searched types of Patient Experience jobs in Utah? The most popular types of Patient Experience jobs in Utah are:
What are popular job titles related to Patient Experience Associate jobs in Utah? For Patient Experience Associate jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Patient Experience Associate jobs in Utah look for? The top searched job categories for Patient Experience Associate jobs in Utah are:
What cities in Utah are hiring for Patient Experience Associate jobs? Cities in Utah with the most Patient Experience Associate job openings:
Patient Experience Associate jobs near you

Patient Admission Representative

University of Utah Health

Salt Lake City, UT • On-site

$17 - $21.50/hr

Full-time

Re-posted 24 days ago

University Of Utah Health rating

7.7

Company rating: 7.7 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

157th of 887 rated healthcare providers

Job description

Overview
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position is responsible for a variety of functions during the admission process of the revenue cycle. The incumbent completes patient interviews in order to accurately identify patients, and collect demographics and insurance information. The incumbent may collect patient responsibility payments. The position routinely works with clinicians and physicians. This position is not responsible for providing care to patients.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
Essential Functions
  • Interviews patients to obtain correct patient identification, demographic information, and revenue cycle activities in accordance with hospital policies and procedures.
  • Registers patients according to state and federal regulations, including assuring accurate admission class.
  • Completes basic compliance counseling with patients during registration, including discussion of HIPAA regulations and important messages from Medicare and Medicare coverage, including Part D.
  • Assists patients with questions about financial arrangements, billing and other financial policies, or refers patient to appropriate assistance.
  • Identifies and collects patient financial responsibility, when appropriate.
  • Completes reports and work queues, as assigned.
  • Completes bedside registrations, as needed.
  • Schedules, registers, and arrives appointments for various ancillary services.
  • Corrects and edits registration errors to ensure proper billing.
  • Collaborates with clinicians and other departments to provide an exceptional patient experience.
Knowledge / Skills / Abilities
  • Demonstrated ability to prioritize and manage a large workload in stressful situations.
  • Demonstrated critical thinking, human relations, and verbal and written communication skills.
  • Ability to quickly navigate through various hospital software applications.
  • Strong customer service skills.
  • Ability to discuss financial and insurance issues with patients and request payment, when appropriate.

Qualifications
Required
  • Associate's degree in a health care related field, or the equivalency.

Qualifications (Preferred)
Preferred
  • Bilingual language (Spanish) skills.
  • Demonstrated knowledge of medical terminology.
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
  • This position may require continuous standing or being stationary, walking or moving, and moderate lifting that may exert up to 10 pounds and may lift, carry, push, pull, or otherwise move objects. Depending on the work location, employees may walk or move a distance of 10,000-15,000 steps during shifts to visit different units throughout the facility one to two days per week.

Physical Requirements
Listening, Speaking

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