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Patient Services Assistant Jobs in Utah (NOW HIRING)

Tanner Clinic

Patient Services Rep

Layton, UT · On-site

$16 - $20.25/hr

Description Tanner Clinic has an immediate opening for a full time Patient Services Representative ... Provide information to patients about how to make an appointment * Assist patients with the use of ...

Tanner Clinic

Patient Services Rep

South Ogden, UT · On-site

$17 - $21.75/hr

Description Tanner Clinic has an immediate opening for a PRN Patient Services Representative ... Provide information to patients about how to make an appointment * Assist patients with the use of ...

Tanner Memorial Clinic

Patient Services Rep

South Ogden, UT · On-site

$17 - $21.75/hr

Tanner Clinic has an immediate opening for a PRN Patient Services Representative. Schedule: PRN ... Provide information to patients about how to make an appointment * Assist patients with the use of ...

Pediatrix

Patient Services Associate

Salt Lake City, UT · On-site

$16.50 - $20.75/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Communicate coverage issues or policy changes to patients before visits. * Assist patients with ...

Tanner Clinic

Patient Services Rep

South Ogden, UT · On-site

$17 - $21.75/hr

Collect and process co-pays from the patient at the time of service * Generate fee slips with ... Provide information to patients about how to make an appointment * Assist patients with the use of ...

Pediatrix

Patient Services Associate

Salt Lake City, UT · On-site

$16.50 - $20.75/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Communicate coverage issues or policy changes to patients before visits. * Assist patients with ...

Pediatrix

Per Diem Patient Services Associate

Ogden, UT · On-site

$16.75 - $21/hr

The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for ... Communicate coverage issues or policy changes to patients before visits. * Assist patients with ...

Pediatrix

Per Diem Patient Services Associate

Ogden, UT · On-site

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Communicate coverage issues or policy changes to patients before visits. * Assist patients with ...

Pediatrix

Per Diem Patient Services Associate

Ogden, UT · On-site

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Communicate coverage issues or policy changes to patients before visits. * Assist patients with ...

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Patient Services Assistant information

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How much do patient services assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for patient services assistant in Utah is $17.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $20.34 per hour, depending on experience, location, and employer.

What is a patient services assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

What are the key skills and qualifications needed to thrive as a patient services assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What are the main challenges patient services assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

Is being a patient services assistant a stressful job?

Patient Services Assistants often experience a moderate level of stress due to managing patient interactions, scheduling, and administrative tasks in a healthcare environment. The job requires strong communication skills and the ability to handle busy periods, but stress levels can vary based on workload and workplace support.

What are the duties of a patient services assistant?

A patient services assistant is responsible for greeting patients, scheduling appointments, updating patient records, and assisting with administrative tasks in healthcare settings. They often communicate with patients and healthcare staff, use electronic health record systems, and ensure a smooth patient experience.
More about Patient Services Assistant jobs

What are the most commonly searched types of Patient Services jobs in Utah?

The most popular types of Patient Services jobs in Utah are:

What are popular job titles related to Patient Services Assistant jobs in Utah?

For Patient Services Assistant jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Patient Services Assistant jobs in Utah look for?

The top searched job categories for Patient Services Assistant jobs in Utah are:

What cities in Utah are hiring for Patient Services Assistant jobs?

Cities in Utah with the most Patient Services Assistant job openings:

Patient Services Assistant jobs near you
Infographic showing various Patient Services Assistant job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $35,937 per year, or $17.3 per hour.

Patient Services Rep

Tanner Clinic

Layton, UT • On-site

$16 - $20.25/hr

Full-time

Re-posted 11 days ago

Tanner Clinic rating

6.4

Company rating: 6.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Description

Tanner Clinic has an immediate opening for a full time Patient Services Representative


Schedule: Monday - Friday, 8:00 am - 5:00 pm

Location: Antelope A 


Essential Job Responsibilities:

  • Greet patients in a warm, friendly, and prompt manner 
  • Gather patient and insurance information efficiently and accurately 
  • Collect and process co-pays from the patient at the time of service 
  • Generate fee slips with accurate physician information and obtain signatures on all legal documents when necessary
  • Answer telephones, screen calls, take messages, and provide information to the appropriate source
  • Enter patient data into the EHR system
  • Direct and escort patients to physician offices
  • Provide information to patients about how to make an appointment
  • Assist patients with the use of wheelchairs and wheel them to the appropriate doctor's office if needed
  • Monitor the work area to ensure that it remains safe, secure, and well-maintained
  • Work urgent care hours if required
  • Other duties as assigned


Requirements

Education: High school diploma or equivalent preferred


Experience:

  • Exceptional interpersonal skills with the ability to establish immediate rapport with patients
  • One year of experience in customer service or reception in a health care environment preferred
  • Previous healthcare experience and/or familiarity with medical terminology helpful
  • Experience with business office equipment (credit card machines, fax machines, printers, etc.) preferred


Performance Requirements:

Knowledge:

  • Knowledge of basic computer skills
  • Knowledge of basic mathematics skills
  • Knowledge of individual responsibilities to accurately direct callers
  • Knowledge of medical terminology and organization services

Skills:

  • Skill in using multi-line phone system, including transferring calls
  • Skill is providing excellent customer service


Abilities:

  • Ability to get appropriate information to route calls to the appropriate person
  • Ability to calms, or defuses irate callers and patients by working with them to identify concerns and properly directs calls
  • Adequate hearing to answer phone and speak with patients
  • Ability to speak clearly and loudly enough to be heard by callers and patients


Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.     


Work Environment: Position is in well-lighted office environment. 


Mental/Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder.



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