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Patient Assistance Program Representative Jobs in Rochester, MN

Compass Group

PATIENT AMBASSADOR

Rochester, MN · On-site

$26/hr

As a Patient Ambassador, you will serve as the primary representative of the Patient Experience ... Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and ...

Compass Group

PATIENT AMBASSADOR

Rochester, MN · On-site

$25/hr

As a Patient Ambassador, you will serve as the primary representative of the Patient Experience ... Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and ...

Airgas

Counter Sales Representative

Dodge Center, MN · On-site

$17.25 - $21.50/hr

... Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible ...

Legacy Restoration LLC

Outside Sales Rep

Rochester, MN · On-site

$70K/yr

Now, we're hiring full-time Outside Sales Reps to join us in Rochester, MN and help us continue to ... PTO * Employee assistance program * Growth opportunities * Life Insurance * 401(k) with company ...

Legacy Restoration LLC

Outside Sales Rep

Rochester, MN · On-site

$70K/yr

Now, we're hiring full-time Outside Sales Reps to join us in Rochester, MN and help us continue to ... PTO * Employee assistance program * Growth opportunities * Life Insurance * 401(k) with company ...

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Patient Assistance Program Representative information

See Rochester, MN salary details

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How much do patient assistance program representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for patient assistance program representative in Rochester, MN is $20.07, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $21.73 per hour, depending on experience, location, and employer.

What are some common challenges faced by Patient Assistance Program Representatives, and how can they be managed effectively?

Patient Assistance Program Representatives often encounter challenges such as navigating complex insurance policies, managing high call volumes, and addressing sensitive patient concerns regarding medication access. Effective time management and strong communication skills are essential for prioritizing tasks and providing clear information to patients. Utilizing team resources and staying updated on program requirements can also help representatives resolve issues efficiently, ensuring patients receive the support they need in a timely manner.

What are the key skills and qualifications needed to thrive as a Patient Assistance Program Representative, and why are they important?

To thrive as a Patient Assistance Program Representative, you need a strong understanding of healthcare processes, insurance verification, and program eligibility requirements, usually supported by a high school diploma or relevant experience. Familiarity with CRM systems, patient management software, and electronic documentation tools is typically required. Outstanding communication, empathy, and problem-solving skills help build trust with patients and coordinate effectively with healthcare providers. These skills ensure efficient program enrollment, positive patient experiences, and accurate handling of sensitive information.

What is the difference between Patient Assistance Program Representative vs Patient Services Coordinator?

AspectPatient Assistance Program RepresentativePatient Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHealthcare facilities, pharmaceutical companies, or nonprofit organizationsHospitals, clinics, or healthcare offices
Employer & Industry UsageUsed in pharmaceutical, healthcare, and nonprofit sectors to assist patients with medication access

Both roles involve assisting patients, often requiring similar credentials and working in healthcare settings. The Patient Assistance Program Representative specifically focuses on helping patients access medications through assistance programs, while the Patient Services Coordinator handles broader patient support and coordination. Understanding these differences can help job seekers identify the best fit for their skills and career goals.

What is a Patient Assistance Program Representative?

A Patient Assistance Program Representative is a professional who helps patients access medications and healthcare services by guiding them through various assistance programs offered by pharmaceutical companies, non-profits, or healthcare providers. Their main responsibilities include assessing patient eligibility, completing and submitting necessary paperwork, and serving as a liaison between patients, healthcare providers, and program sponsors. They play a crucial role in ensuring that individuals with limited financial resources can obtain the medications and treatments they need.
What job categories do people searching Patient Assistance Program Representative jobs in Rochester, MN look for? The top searched job categories for Patient Assistance Program Representative jobs in Rochester, MN are:
Patient Assistance Program Representative jobs near you
PATIENT AMBASSADOR

PATIENT AMBASSADOR

Compass Group

Rochester, MN • On-site

$26/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,082 frontline employees who took The Breakroom Quiz

342nd of 487 rated business services

Job description

  • We are hiring immediately for full time PATIENT AMBASSADOR positions.
  • Location: Mayo Clinic Methodist - 201 West Center Street, Rochester, MN 55905. Note: online applications accepted only.
  • Schedule: Full time schedule. 8:00 am to 4:30 pm, days may vary; rotating weekends and holidays included. More details upon interview.
  • Requirement: Previous food service and patient services experience required.
  • Fixed Pay Rate: $26.00 per hour

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you'll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.
For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.
Job Summary
Summary: As a Patient Ambassador, you will serve as the primary representative of the Patient Experience Team for your respective unit. You are primarily responsible for successfully completing all assigned patient interviews and new admission visits.
Essential Duties and Responsibilities:
  • Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership.
  • Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients.
  • Supports client satisfaction at a level that ensures account retention.
  • Promotes client awareness of the Patient Experience Program.
  • Assists in customizing programs to meet each account's unique needs as required.
  • Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed.
  • Assists in effective employee relations programs at unit site.
  • Encourages employee creativity and innovation.
  • Provides recognition for employee when programs are implemented with success.
  • Completes housekeeping tasks when requested by customer or patients.
  • Resolves housekeeping issues that do not meet standards and ensures housekeeping tasks are followed up on and completed in a timely matter.
  • Performs other duties as assigned.

Qualifications:
  • Possess a thorough knowledge of office procedures and contract administration.
  • Ability to use working knowledge of the environment to meet established goals and objectives.
  • Fiscal and budgetary skills.

BENEFITS FOR OUR TEAM MEMBERS
  • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.

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