... patient assistance programs under nurse and/or physician supervision. * Schedule and coordinate ... Our physicians represent more than 100 specialties and sub-specialties, and have more than one ...
... patient assistance programs under nurse and/or physician supervision. * Schedule and coordinate ... Our physicians represent more than 100 specialties and sub-specialties, and have more than one ...
Patient Financial Counselor
$18.93 - $31.56/hr
Have an understanding of patient assistance programs and grant services processes to ensure adequate application, placement, and coordination with financial aid counseling team. * Understand and ...
Patient Financial Counselor
$18.93 - $31.56/hr
Have an understanding of patient assistance programs and grant services processes to ensure adequate application, placement, and coordination with financial aid counseling team. * Understand and ...
Patient Financial Counselor
Fort Myers, FL · On-site
$18.93 - $31.56/hr
Have an understanding of patient assistance programs and grant services processes to ensure adequate application, placement, and coordination with financial aid counseling team. * Understand and ...
Patient Financial Counselor
Fort Myers, FL · On-site
$18.93 - $31.56/hr
Have an understanding of patient assistance programs and grant services processes to ensure adequate application, placement, and coordination with financial aid counseling team. * Understand and ...
Patient Financial Representative
Clearwater, FL · On-site +1
The Patient Financial Representative II performs patient accounting functions including billing ... Experience with the Department of Children & Families (DCF) or other public assistance programs.
Patient Financial Representative
Clearwater, FL · On-site +1
The Patient Financial Representative II performs patient accounting functions including billing ... Experience with the Department of Children & Families (DCF) or other public assistance programs.
... patient assistance program under nurse and/or physician supervision. * Responsible for the ... Our physicians represent more than 100 specialties and sub-specialties, and have more than one ...
... patient assistance program under nurse and/or physician supervision. * Responsible for the ... Our physicians represent more than 100 specialties and sub-specialties, and have more than one ...
Patient Financial Counselor
Fort Myers, FL · On-site
$18.93 - $31.56/hr
Have an understanding of patient assistance programs and grant services processes to ensure adequate application, placement, and coordination with financial aid counseling team. * Understand and ...
Patient Financial Counselor
Fort Myers, FL · On-site
$18.93 - $31.56/hr
Have an understanding of patient assistance programs and grant services processes to ensure adequate application, placement, and coordination with financial aid counseling team. * Understand and ...
... patient assistance program under nurse and/or physician supervision. * Responsible for the ... Our physicians represent more than 100 specialties and sub-specialties, and have more than one ...
... patient assistance program under nurse and/or physician supervision. * Responsible for the ... Our physicians represent more than 100 specialties and sub-specialties, and have more than one ...
Patient Representative
Miami Beach, FL · On-site
Accurately enters patient demographics information and insurance data in the computer as documented ... Employee assistance program * Wellness program * On-site housing for select positions and more!
Patient Representative
Miami Beach, FL · On-site
Accurately enters patient demographics information and insurance data in the computer as documented ... Employee assistance program * Wellness program * On-site housing for select positions and more!
Accurately enters patient demographics information and insurance data in the computer as documented ... Employee assistance program * Wellness program * On-site housing for select positions and more!
Accurately enters patient demographics information and insurance data in the computer as documented ... Employee assistance program * Wellness program * On-site housing for select positions and more!
Foundation Support Advocate
Lakeland, FL · On-site
$17.50 - $20.50/hr
This role applies detailed knowledge of Medicare benefits, patient assistance programs, and Federal Poverty Level guidelines to ensure compliance with program requirements and timely access to ...
Foundation Support Advocate
Lakeland, FL · On-site
$17.50 - $20.50/hr
This role applies detailed knowledge of Medicare benefits, patient assistance programs, and Federal Poverty Level guidelines to ensure compliance with program requirements and timely access to ...
Ability to work with multiple computer programs Benefits MD Now, offers a total rewards package ... Education support through tuition assistance, student loan assistance, certification support ...
New
Ability to work with multiple computer programs Benefits MD Now, offers a total rewards package ... Education support through tuition assistance, student loan assistance, certification support ...
New
Foundation Support Advocate
Lakeland, FL · On-site
$17.50 - $20.50/hr
This role applies detailed knowledge of Medicare benefits, patient assistance programs, and Federal Poverty Level guidelines to ensure compliance with program requirements and timely access to ...
Foundation Support Advocate
Lakeland, FL · On-site
$17.50 - $20.50/hr
This role applies detailed knowledge of Medicare benefits, patient assistance programs, and Federal Poverty Level guidelines to ensure compliance with program requirements and timely access to ...
Patient Representative
Clearwater, FL · On-site
Ability to work with multiple computer programs Benefits MD Now, offers a total rewards package ... Education support through tuition assistance, student loan assistance, certification support ...
New
Patient Representative
Clearwater, FL · On-site
Ability to work with multiple computer programs Benefits MD Now, offers a total rewards package ... Education support through tuition assistance, student loan assistance, certification support ...
New
Patient Representative
Brandon, FL · On-site
Ability to work with multiple computer programs Benefits MD Now, offers a total rewards package ... Education support through tuition assistance, student loan assistance, certification support ...
New
Patient Representative
Brandon, FL · On-site
Ability to work with multiple computer programs Benefits MD Now, offers a total rewards package ... Education support through tuition assistance, student loan assistance, certification support ...
New
Patient Representative
Tampa, FL · On-site
Ability to work with multiple computer programs Benefits MD Now, offers a total rewards package ... Education support through tuition assistance, student loan assistance, certification support ...
New
Patient Representative
Tampa, FL · On-site
Ability to work with multiple computer programs Benefits MD Now, offers a total rewards package ... Education support through tuition assistance, student loan assistance, certification support ...
New
... for patient assistance program under nurse and/or physician supervision. * Communicate with ... Our physicians represent more than 100 specialties and sub-specialties, and have more than one ...
... for patient assistance program under nurse and/or physician supervision. * Communicate with ... Our physicians represent more than 100 specialties and sub-specialties, and have more than one ...
... for patient assistance program under nurse and/or physician supervision. * Communicate with ... Our physicians represent more than 100 specialties and sub-specialties, and have more than one ...
... for patient assistance program under nurse and/or physician supervision. * Communicate with ... Our physicians represent more than 100 specialties and sub-specialties, and have more than one ...
Patient Services Representative
$16.75 - $21.25/hr
Tuition assistance and professional development support * Performance-based bonus opportunities ... Fertility Discount Program * Employee wellness and recognition programs Part-Time Employees ...
Quick apply
Patient Services Representative
$16.75 - $21.25/hr
Tuition assistance and professional development support * Performance-based bonus opportunities ... Fertility Discount Program * Employee wellness and recognition programs Part-Time Employees ...
Patient Coordinator
$16.50 - $22/hr
Patient Assistance: * May perform preliminary screening of patients prior to procedures, which may ... Basic knowledge of computer applications and programs. * Local travel may be required to support ...
Patient Coordinator
$16.50 - $22/hr
Patient Assistance: * May perform preliminary screening of patients prior to procedures, which may ... Basic knowledge of computer applications and programs. * Local travel may be required to support ...
Patient Coordinator
$14.75 - $20/hr
Patient Assistance: * May perform preliminary screening of patients prior to procedures, which may ... Basic knowledge of computer applications and programs. * Local travel may be required to support ...
Patient Coordinator
$14.75 - $20/hr
Patient Assistance: * May perform preliminary screening of patients prior to procedures, which may ... Basic knowledge of computer applications and programs. * Local travel may be required to support ...
Patient Assistance Program Representative information
What are some common challenges faced by Patient Assistance Program Representatives, and how can they be managed effectively?
Patient Assistance Program Representatives often encounter challenges such as navigating complex insurance policies, managing high call volumes, and addressing sensitive patient concerns regarding medication access. Effective time management and strong communication skills are essential for prioritizing tasks and providing clear information to patients. Utilizing team resources and staying updated on program requirements can also help representatives resolve issues efficiently, ensuring patients receive the support they need in a timely manner.
What are the key skills and qualifications needed to thrive as a Patient Assistance Program Representative, and why are they important?
To thrive as a Patient Assistance Program Representative, you need a strong understanding of healthcare processes, insurance verification, and program eligibility requirements, usually supported by a high school diploma or relevant experience. Familiarity with CRM systems, patient management software, and electronic documentation tools is typically required. Outstanding communication, empathy, and problem-solving skills help build trust with patients and coordinate effectively with healthcare providers. These skills ensure efficient program enrollment, positive patient experiences, and accurate handling of sensitive information.
What is the difference between Patient Assistance Program Representative vs Patient Services Coordinator?
| Aspect | Patient Assistance Program Representative | Patient Services Coordinator |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer healthcare-related certifications | High school diploma or equivalent; healthcare or customer service experience beneficial |
| Work Environment | Healthcare facilities, pharmaceutical companies, or nonprofit organizations | Hospitals, clinics, or healthcare offices |
| Employer & Industry Usage | Used in pharmaceutical, healthcare, and nonprofit sectors to assist patients with medication access |
Both roles involve assisting patients, often requiring similar credentials and working in healthcare settings. The Patient Assistance Program Representative specifically focuses on helping patients access medications through assistance programs, while the Patient Services Coordinator handles broader patient support and coordination. Understanding these differences can help job seekers identify the best fit for their skills and career goals.
What is a Patient Assistance Program Representative?
A Patient Assistance Program Representative is a professional who helps patients access medications and healthcare services by guiding them through various assistance programs offered by pharmaceutical companies, non-profits, or healthcare providers. Their main responsibilities include assessing patient eligibility, completing and submitting necessary paperwork, and serving as a liaison between patients, healthcare providers, and program sponsors. They play a crucial role in ensuring that individuals with limited financial resources can obtain the medications and treatments they need.
What are popular job titles related to Patient Assistance Program Representative jobs in Florida? For Patient Assistance Program Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Patient Assistance Program Representative jobs in Florida look for? The top searched job categories for Patient Assistance Program Representative jobs in Florida are:
What cities in Florida are hiring for Patient Assistance Program Representative jobs? Cities in Florida with the most Patient Assistance Program Representative job openings:
Full-time
Medical, Dental
Re-posted 7 days ago
University Of Miami rating
7.7
Based on 52 frontline employees who took The Breakroom Quiz
254th of 614 rated colleges and universities
Job description
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
Clinical Business Operations Representative 2
The University of Miami/UHealth department of Neurology has an exciting opportunity for a Full Time Clinical Business Operations Representative 2 to work at the UHealth Medical Campus. The Clinical Business Operations Representative 2 facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations. The incumbent performs general administrative and receptionist functions, to include answering incoming calls, efficient management of patients, and the acquisition of necessary patient care and records. The Clinical Business Operations Representative 2 assists patients in a courteous, efficient and professional manner and ensures adherence to divisional and departmental service standards.
Department Specific Functions
The primary function of this position is to provide clinical and administrative support to the Neurocritical Division.
Clinical Support Responsibilities (70%):
Administrative & Academic Responsibilities (30%):
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Knowledge, Skills and Abilities:
Any relevant education, certifications and/or work experience may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
Clinical Business Operations Representative 2
The University of Miami/UHealth department of Neurology has an exciting opportunity for a Full Time Clinical Business Operations Representative 2 to work at the UHealth Medical Campus. The Clinical Business Operations Representative 2 facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations. The incumbent performs general administrative and receptionist functions, to include answering incoming calls, efficient management of patients, and the acquisition of necessary patient care and records. The Clinical Business Operations Representative 2 assists patients in a courteous, efficient and professional manner and ensures adherence to divisional and departmental service standards.
- Assists the department in managing expectations surrounding pre and post patient care.
- Obtains or reviews all patient demographic information, insurance information and referral numbers.
- Reviews clinical records for completeness including authorization, signatures, missing data, and other patient information.
- Answers multiple telephones for the department: triage incoming calls, responds to questions, directs calls, and documents messages in the appropriate software.
- Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs.
- Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice.
- Provides coverage for responsibilities of co-workers when assigned or as need arises.
Department Specific Functions
The primary function of this position is to provide clinical and administrative support to the Neurocritical Division.
Clinical Support Responsibilities (70%):
- Answer phones, triage, and follow-through on messages and information requests from Neurocritical patients using UChart, as well as internal and external customers.
- Obtain pre-authorization for Neurocritical oral medications and patient procedures; coordinate medical necessity letters and documents for patient assistance programs under nurse and/or physician supervision.
- Schedule and coordinate physicians' clinical schedules including UMH, PAC, and satellite clinics.
- Coordinate and supervise appointments for VIP and international patients.
- Review patient demographic, insurance, and referral information for accuracy during calls.
- Maintain records for new patient appointments in BOX; manage incoming faxes and mail.
- Scan outside medical records/documents into UChart for follow-up appointments.
- Acquire necessary materials for patient visits, including medical records and x-rays.
- Respond to medical records inquiries in person, via fax, telephone, and email.
- Proactively manage physicians' clinical schedules to maximize time and capacity.
- Manage the UChart Inbasket for assigned division.
Administrative & Academic Responsibilities (30%):
- Coordinate general and professional correspondence for faculty members' academic, research, and clinical work.
- Copy, fax, and scan documents for distribution, filing, meetings, etc.
- Schedule and coordinate physicians' academic calendars, including interviews, meetings, lectures, conferences, and departmental events.
- Managing Neurocritical Care schedules, Team ,UMH and JMH schedule as well as fellows and APP. Sending information to the appropriate lists monthly.
- Support faculty's academic work, including arranging lectures, distributing educational material, coordinating with training programs, and managing Observership and resident/fellow visits.
- Update and submit renewals of licenses and DEA. Responsible for membership payments, as well as assist with initial credentialing, recredentialing and privileges. Distribute updated documents to appropriate entities internally as well as externally. Maintain updated physician's documentation CME
- Assistance with CV updating- adding publications, awards, lectures and book chapters
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
- High School Diploma or equivalent/relevant experience, certification or license
- Minimum 1 year of relevant experience required
Knowledge, Skills and Abilities:
- Skill in data entry with minimal errors.
- Ability to communicate effectively in both oral and written form.
- Ability to work evenings, nights, and weekends as necessary.
- Skill in collecting, organizing, and analyzing data.
- Ability to work independently and/or in a collaborative environment.
- Commitment to the University's core values.
Any relevant education, certifications and/or work experience may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff
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About University of Miami
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The University of Miami, located in the beautiful Coral Gables, Florida, is a comprehensive, private research institution in the United States. Operating within the higher education industry, the institution offers a multitude of degree programs spanning over 180 majors and program through its 12 colleges. The University was founded in 1925 with the mission to disseminate knowledge, transform lives, and change the world - a mission it has held faithfully to this day. Notably, the University of Miami has gained global recognition for its commitment to research and innovation, with over $324 million in research and sponsored project funding awarded annually.
Industry
Colleges, universities, and professional schools
Company size
10,000+ Employees
Headquarters location
Coral Gables, FL, US
Year founded
1925