Monday - Friday, 8am-5pm PRIMARY FUNCTION The PCC Enterprise Analytics Specialist is responsible for the business analytics and development of the Patient Contact Center Enterprise. This position ...
Monday - Friday, 8am-5pm PRIMARY FUNCTION The PCC Enterprise Analytics Specialist is responsible for the business analytics and development of the Patient Contact Center Enterprise. This position ...
Nurse Practitioner
Coconut Creek, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
Coconut Creek, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
West Palm Beach, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
West Palm Beach, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Accounts Receivable
West Palm Beach, FL · On-site
$70K - $85K/yr
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Quick apply
Accounts Receivable
West Palm Beach, FL · On-site
$70K - $85K/yr
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
Winter Haven, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
Winter Haven, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
Lake Mary, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
Lake Mary, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
Melbourne, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
Melbourne, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
Pompano Beach, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
Pompano Beach, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Medical Receptionist
Stuart, FL · On-site
$17 - $19/hr
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Quick apply
Medical Receptionist
Stuart, FL · On-site
$17 - $19/hr
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Primary Care Physician
Melbourne, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Quick apply
Primary Care Physician
Melbourne, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
Lake Mary, FL · On-site
$110K - $130K/yr
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Quick apply
Nurse Practitioner
Lake Mary, FL · On-site
$110K - $130K/yr
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
West Palm Beach, FL · On-site
$110K - $130K/yr
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Quick apply
Nurse Practitioner
West Palm Beach, FL · On-site
$110K - $130K/yr
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
Melbourne, FL · On-site
$110K - $130K/yr
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Quick apply
Nurse Practitioner
Melbourne, FL · On-site
$110K - $130K/yr
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
Pompano Beach, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
Pompano Beach, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
Orlando, FL · On-site
$110K - $130K/yr
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Quick apply
Nurse Practitioner
Orlando, FL · On-site
$110K - $130K/yr
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
West Palm Beach, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
West Palm Beach, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Primary Care Physician
Stuart, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Quick apply
Primary Care Physician
Stuart, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
Pompano Beach, FL · On-site
$110K - $130K/yr
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Quick apply
Nurse Practitioner
Pompano Beach, FL · On-site
$110K - $130K/yr
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
Winter Haven, FL · On-site
$110K - $130K/yr
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Quick apply
Nurse Practitioner
Winter Haven, FL · On-site
$110K - $130K/yr
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
Pompano Beach, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Nurse Practitioner
Pompano Beach, FL · On-site
Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500 ...
Pcc information
See Florida salary details
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$22.05 is the 25th percentile. Wages below this are outliers.
$20.28 - $24.27
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$12
$33
$56
How much do pcc jobs pay per hour?
What is a PCC?
A PCC (Patient Care Coordinator) job involves managing patient care and ensuring smooth communication between healthcare providers, patients, and insurance companies. Responsibilities typically include scheduling appointments, verifying insurance coverage, coordinating treatment plans, and providing patient education. PCCs work in hospitals, clinics, and other healthcare settings to enhance patient satisfaction and streamline medical processes. Strong organizational, communication, and customer service skills are essential for this role.
What are the main responsibilities of a Patient Care Coordinator on a typical day?
A Patient Care Coordinator's daily duties often include scheduling patient appointments, managing incoming referrals, verifying insurance information, and serving as a liaison between patients and healthcare providers. You may also assist with gathering necessary medical documentation and respond to patient questions about treatments, care plans, or billing. Collaboration is a big part of the role, as PCCs frequently communicate with nurses, physicians, and insurance representatives to ensure a seamless care experience for patients. The dynamic environment requires strong multitasking skills and proactive communication to keep both patients and the clinical team informed and supported.
What are the key skills and qualifications needed to thrive in the PCC position, and why are they important?
To excel as a Patient Care Coordinator (PCC), you typically need a background in healthcare administration or nursing, strong organizational skills, and knowledge of patient care protocols. Familiarity with electronic health record (EHR) systems, medical scheduling software, and compliance regulations is essential. Exceptional interpersonal skills, problem-solving ability, and attention to detail help PCCs provide high-quality support to both patients and clinical teams. These abilities are critical for ensuring smooth care coordination, optimizing patient satisfaction, and supporting efficient healthcare operations.
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Full-time
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
PRIMARY FUNCTION
The PCC Enterprise Analytics Specialist is responsible for the business analytics and development of the Patient Contact Center Enterprise. This position utilizes immediate complex critical decision-making skills and makes recommendations based on internal and external factors to minimize risks and formulate plans to achieve an organization's long-term goals. The position will develop PCC strategies to support business growth and stability in the department. Will be responsible for conducting analysis to help with decision making at an enterprise level.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Utilizing mathematical / statistical theories, advanced statistical software and methods to obtain data and determine call center operational strategies and KPI by conducting needs assessments, performance reviews, capacity planning, budgeting, and cost/benefit analysis; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. Is proactive to identify areas of improvement via system and analytical audits and assists in quality assurance implementation.
2. Interpret and analyze statistical data, recommend improvements and ensure all support systems integrate seamlessly with the existing process and strategy. Create and process a variety of analytical reports to include but not limited to: KPI reporting, proactive alerting, predictive analysis, and prescriptive action, completing action plans; completing system audits and analyses; managing system.
3. Provides and presents findings of analysis to the PCC leadership team by defining, analyzing, and delivering actionable intelligence to operational decisions. Provides recommendations to process, operations, and policy improvement based on analysis.
4. Engages and collaborates with inter-departmental teams to maintain abreast of company activities, projects, and operations that may impact the PCC department. Accounts for any inter-departmental activities that may impact PCC efficiency and metrics and mitigates any potential risks or negative impact to PCC operations by providing recommended actions to PCC leadership.
5. Maintains abreast of industry best practices and tools, and provides recommendation to implement new processes, tools, methodologies, processes, and technologies.
6. Collaborates and assists leadership in implementation of department improvement projects.
7. Integrate and standardize the statistical / analytical process of the PCC department across the enterprise for existing and merged and acquired practice to ensure alignment with key performance indicators goals and processes.
8. Oversees and works with 3rd party vendor.
QUALIFICATIONS
EDUCATION:
· Bachelor’s degree in business administration, Engineer, or related analytics field required.
· 7 years of related experience is commensurate to the education required.
EXPERIENCE:
· 5+ years analytics or related experience.
· Call Center experience preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
· Understanding of technology used in contact center operations including call routing, call system reporting, EHR, and database management.
· Strong analytical skills
· Ability to think strategically.
· Good communication skills.
· Leadership skills.
· Organizational skills.
· Willingness to work with others and respect their views.
· Negotiating skills.
· Excellent interpersonal and communication skills verbally and written.
· Excellent decision making and problem-solving skills.
· Ability to be detail oriented and have good analytical skills.
· Must have good judgment, careful listening, and critical thinking skills.
TYPICAL WORKING CONDITIONS
· Non-patient facing
· May rotate working in the office and remote/telework.
· This job must be U.S. based.
· Ability to travel.
About PEDIATRIC ASSOCIATES OF WELLESLEY
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Weston, MA, US
Year founded
1986