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Patient Assistance Coordinator Jobs in Rockingham, NC

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Patient Assistance Coordinator information

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How much do patient assistance coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient assistance coordinator in Rockingham, NC is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.61 per hour, depending on experience, location, and employer.

What are the main challenges patient assistance coordinators face when managing multiple patient cases simultaneously?

Patient Assistance Coordinators often manage a high volume of cases, each with unique eligibility requirements and documentation needs. Balancing timely communication with patients, healthcare providers, and pharmaceutical companies can be demanding, especially when navigating different assistance program guidelines. Staying organized and prioritizing urgent cases ensures patients receive medication without delay, but it requires strong multitasking skills and attention to detail. Regular team meetings and clear documentation help in managing workload and maintaining quality service.

What is a patient assistance coordinator?

Patient Assistance Coordinators are healthcare professionals who help patients access medications, treatments, or medical services by guiding them through assistance programs, insurance processes, and financial aid resources. They serve as a bridge between patients, healthcare providers, and pharmaceutical companies, ensuring that individuals receive the support they need. This role involves assessing patient eligibility, completing paperwork, and providing ongoing support to address barriers to care.

What is the difference between Patient Assistance Coordinator vs Patient Services Representative?

AspectPatient Assistance CoordinatorPatient Services Representative
CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsHospitals, clinics, insurance companies, call centers
Employer & Industry UsageHealthcare providers, non-profits, pharmaceutical companiesHospitals, insurance companies, healthcare organizations
Common Search & ComparisonPatient Assistance Coordinator vs Patient Services Representative

The Patient Assistance Coordinator primarily focuses on helping patients access medications, financial aid, and support services within healthcare settings. In contrast, the Patient Services Representative handles patient inquiries, appointment scheduling, and general customer service. Both roles require strong communication skills and healthcare knowledge, but the Coordinator is more involved in assistance programs, while the Representative manages day-to-day patient interactions.

What are the key skills and qualifications needed to thrive as a patient assistance coordinator?

To thrive as a Patient Assistance Coordinator, you need strong organizational skills, knowledge of healthcare processes, and typically a background in healthcare administration or related fields. Familiarity with insurance verification systems, patient management software, and sometimes certification in medical office administration are common requirements. Excellent interpersonal skills, empathy, and problem-solving abilities help build rapport with patients and navigate complex assistance programs. These skills are crucial for efficiently connecting patients with needed resources and ensuring a positive healthcare experience.
What job categories do people searching Patient Assistance Coordinator jobs in Rockingham, NC look for? The top searched job categories for Patient Assistance Coordinator jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Patient Assistance Coordinator jobs? Cities near Rockingham, NC with the most Patient Assistance Coordinator job openings:
Patient Assistance Coordinator jobs near you
Infographic showing various Patient Assistance Coordinator job openings in Rockingham, NC as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $35,898 per year, or $17.3 per hour.

Patient Service Representative (Cardiology Part-Time)

Pinehurst Medical

Pinehurst, NC • On-site

$14.25 - $18/hr

Other

Posted 12 days ago

Job description

Pinehurst Medical Clinic (PMC)
PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952. PMC consists of over 130 providers, approximately 750 employees, and 16 locations.
Benefits to support you and your family:
PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That's why, as part of the PMC team, you'll have a package of benefits that covers your health, well-being, family, and future. For more information regarding our benefits, click here to watch our benefit video or click here for our benefits overview guide.
What will you do as a PMC Patient Service Representative (PSR)
As a PMC Patient Service Representative (PSR) you will serve as an essential part of the patient's experience acting as a liaison between patients and medical support staff by greeting, instructing, and directing patients and visitors. You will perform various tasks such as entering all patient demographics, insurance information, and collection of payments upon check-in/out or when scheduling an appointment. Along with scheduling patient appointments for both established and when appropriate new patients. Check out what a day as a PSR at PMC.
A day in the life of a PMC Patient Service Representative (PSR) may include:
  • Greeting our patients and visitors in a prompt, courteous, and helpful manner; answering requests for information.
  • Checking in patients, verifying and updating necessary information, then acknowledging patients and checking patients out. Along with assuring that patients are kept apprised of the physician's timetable in the event, it will increase the patient's waiting time.
  • Advises patients regarding certain financial obligations including but not limited to co-payments, deductible amounts, insurance eligibility, etc.
  • Maintaining the lobby in a neat and orderly manner including keeping magazines current.
  • Maintaining and coordinating the physicians' schedules, having a thorough knowledge of physician specialties and medical practices.
  • Answering telephones and returning calls in a timely manner, taking messages, handling requests, and providing accurate information as necessary.
  • Handling mail, paperwork via fax, and medical records, assuring accuracy and completeness.
  • Being a key piece in the PMC mission by providing the highest quality of care to our patients and the communities we serve.
Required Qualifications
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Preferred Qualifications
  • One to two-year experience in a medical office setting.

Shift: Day Shift (Wednesday through Friday) no weekends or holidays
Pay Type: Hourly (Non-Exempt)
The Pinehurst Medical Clinic is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law

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