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Patient Assistance Coordinator Jobs in Rockingham, NC

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Patient Assistance Coordinator information

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$10

$17

$25

How much do patient assistance coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient assistance coordinator in Rockingham, NC is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.61 per hour, depending on experience, location, and employer.

What are the main challenges patient assistance coordinators face when managing multiple patient cases simultaneously?

Patient Assistance Coordinators often manage a high volume of cases, each with unique eligibility requirements and documentation needs. Balancing timely communication with patients, healthcare providers, and pharmaceutical companies can be demanding, especially when navigating different assistance program guidelines. Staying organized and prioritizing urgent cases ensures patients receive medication without delay, but it requires strong multitasking skills and attention to detail. Regular team meetings and clear documentation help in managing workload and maintaining quality service.

What is a patient assistance coordinator?

Patient Assistance Coordinators are healthcare professionals who help patients access medications, treatments, or medical services by guiding them through assistance programs, insurance processes, and financial aid resources. They serve as a bridge between patients, healthcare providers, and pharmaceutical companies, ensuring that individuals receive the support they need. This role involves assessing patient eligibility, completing paperwork, and providing ongoing support to address barriers to care.

What is the difference between Patient Assistance Coordinator vs Patient Services Representative?

AspectPatient Assistance CoordinatorPatient Services Representative
CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsHospitals, clinics, insurance companies, call centers
Employer & Industry UsageHealthcare providers, non-profits, pharmaceutical companiesHospitals, insurance companies, healthcare organizations
Common Search & ComparisonPatient Assistance Coordinator vs Patient Services Representative

The Patient Assistance Coordinator primarily focuses on helping patients access medications, financial aid, and support services within healthcare settings. In contrast, the Patient Services Representative handles patient inquiries, appointment scheduling, and general customer service. Both roles require strong communication skills and healthcare knowledge, but the Coordinator is more involved in assistance programs, while the Representative manages day-to-day patient interactions.

What are the key skills and qualifications needed to thrive as a patient assistance coordinator?

To thrive as a Patient Assistance Coordinator, you need strong organizational skills, knowledge of healthcare processes, and typically a background in healthcare administration or related fields. Familiarity with insurance verification systems, patient management software, and sometimes certification in medical office administration are common requirements. Excellent interpersonal skills, empathy, and problem-solving abilities help build rapport with patients and navigate complex assistance programs. These skills are crucial for efficiently connecting patients with needed resources and ensuring a positive healthcare experience.
What job categories do people searching Patient Assistance Coordinator jobs in Rockingham, NC look for? The top searched job categories for Patient Assistance Coordinator jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Patient Assistance Coordinator jobs? Cities near Rockingham, NC with the most Patient Assistance Coordinator job openings:
Patient Assistance Coordinator jobs near you
Infographic showing various Patient Assistance Coordinator job openings in Rockingham, NC as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $35,898 per year, or $17.3 per hour.

Outpatient Rehabilitation Patient Services Coordinator

FirstHealth of the Carolinas

Pinehurst, NC • On-site

Other

Re-posted 14 days ago

FirstHealth of the Carolinas rating

7.3

Company rating: 7.3 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers

Job description

Patient Services Coordinator

We are looking for a dedicated Patient Services Coordinator to join our team at the Pinehurst Outpatient Rehab Clinic. This position entails providing front desk duties including, but not limited to, managing phone calls, scheduling patients, patient check-in/out, assisting with referral management, and the insurance verification process for Physical and Occupational Therapy Services and Speech Language Pathology. Applicants should be able to greet patients in a friendly and professional manner, demonstrate the ability to multi-task and prioritize job duties. Organizational skills as well as comfort with technology is imperative. Experience in a busy outpatient healthcare office setting is preferred.

Hours are floated between Aviemore and Moore Rehab location (both on the Moore Regional Hospital campus in Pinehurst)

Responsibilities
  • Patient Interaction: Warmly greeting patients and providing assistance throughout their visit.
  • Communication Management: Efficiently handling incoming phone calls with professionalism and care.
  • Patient Processing: Managing patient check-in/out and registration processes smoothly.
  • Insurance Verification: Verifying patient insurance details and overseeing collections.
  • Health Information Management: Ensuring the secure handling and management of protected health information.
  • Authorization Assistance: Assisting with service authorizations and educating patients on their therapy coverage.
  • Electronic Medical Records: Managing patient information through MyChart, our electronic medical record system.
Qualifications
  • Education: High school diploma or equivalent required; college-level coursework or experience in a healthcare office is preferred.
  • Customer Service: Exceptional customer service skills with a friendly and professional demeanor.
  • Technical Skills: Proficiency in computer use, with preferred experience in healthcare electronic medical record systems.
  • Flexibility: Ability to adapt to schedule changes as needed, including occasional Saturday coverage.

What FirstHealth of the Carolinas employees say

Pay

Benefits

Hours and flexibility

Workplace

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About FirstHealth

Sourced by ZipRecruiter

FirstHealth of the Carolinas is a private, Not for Profit Health care Network Headquartered in Pinehurst, NC. Its 6,100 Employees serve 15 counties in the mid Carolinas. Licensed for four hospitals with 610 beds, FirstHealth demonstrates a commitment to treating the whole patient and providing Quality Health care for the entire Community especially those in need. FirstHealth’s organizational culture is guided by its Core Purpose and Core Values and is committed to Patient Safety, Quality and Performance Excellence.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pinehurst, NC, US

Year founded

1995

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