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Medical Patient Coordinator Jobs in Rockingham, NC

Upstream Rehabilitation

Patient Care Coordinator

Pinehurst, NC · On-site

$14.25 - $18.75/hr

Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I ...

Upstream Rehabilitation

Patient Care Coordinator

Pinehurst, NC · On-site

$14.25 - $18.75/hr

Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I ...

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Medical Patient Coordinator information

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How much do medical patient coordinator jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for medical patient coordinator in Rockingham, NC is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.61 per hour, depending on experience, location, and employer.

What is a medical patient coordinator?

A Medical Patient Coordinator is a healthcare professional who serves as a liaison between patients, medical staff, and healthcare providers. Their main responsibilities include scheduling appointments, ensuring proper communication of information, assisting patients with insurance and billing questions, and helping patients navigate the healthcare system. They play a crucial role in ensuring that patients receive timely and coordinated care by managing administrative tasks and supporting both clinical staff and patients throughout the treatment process.

What are the key skills and qualifications needed to thrive as a medical patient coordinator, and why are they important?

To thrive as a Medical Patient Coordinator, you need a solid understanding of healthcare administration, patient scheduling, and medical terminology, often supported by a relevant associate's degree or healthcare certification. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and insurance verification tools is typically required. Excellent organizational skills, compassionate communication, and the ability to multitask make someone stand out in this role. These skills are crucial for ensuring smooth patient experiences, accurate record-keeping, and efficient clinic operations.

What are some common challenges faced by medical patient coordinators, and how can they be addressed?

Medical Patient Coordinators often face challenges such as managing high patient volumes, coordinating between multiple departments, and handling sensitive patient information. Staying organized and utilizing electronic health records efficiently can help manage these demands. Effective communication skills are essential for resolving scheduling conflicts and ensuring patients receive timely care. Building strong relationships with both patients and healthcare staff can also make the coordination process smoother and more rewarding.

What is the difference between Medical Patient Coordinator vs Medical Office Assistant?

AspectMedical Patient CoordinatorMedical Office Assistant
CredentialsHigh school diploma, certification in patient coordination or healthcare administration often preferredHigh school diploma or equivalent; certification in medical assisting may be beneficial
Work EnvironmentClinics, hospitals, outpatient centers, primarily patient-facing rolesMedical offices, clinics, administrative settings, supporting front desk and clerical tasks
Employer & Industry UsageHospitals, specialty clinics, healthcare providersMedical practices, outpatient clinics, healthcare facilities
Common Search & ComparisonPatient communication, appointment scheduling, insurance coordinationScheduling, data entry, administrative support

The Medical Patient Coordinator focuses on patient communication, scheduling, and insurance coordination within healthcare settings. In contrast, a Medical Office Assistant handles administrative tasks like scheduling and data entry. Both roles support healthcare operations but differ mainly in patient interaction level and specific responsibilities.

How much does a medical patient coordinator make in the US?

The average salary for a medical patient coordinator in the US is around $40,000 to $50,000 per year, depending on experience, location, and healthcare setting. Salaries can vary based on certifications, skills, and the complexity of patient management tasks.

What degree do you need to be a medical patient coordinator?

A medical patient coordinator typically needs at least a high school diploma or equivalent; however, some employers prefer candidates with postsecondary education such as an associate's or bachelor's degree in healthcare administration, health sciences, or a related field. Relevant skills include strong communication, organization, and familiarity with medical office software, and certifications like medical assisting or administrative credentials can enhance job prospects.

What does a medical patient coordinator do in healthcare?

A medical patient coordinator manages patient appointments, communicates with healthcare providers, and ensures patients understand their treatment plans. They often handle scheduling, insurance verification, and patient records, requiring strong organizational and communication skills. The role supports smooth patient flow and enhances the overall healthcare experience.

What job categories do people searching Medical Patient Coordinator jobs in Rockingham, NC look for?

The top searched job categories for Medical Patient Coordinator jobs in Rockingham, NC are:

What cities near Rockingham, NC are hiring for Medical Patient Coordinator jobs?

Cities near Rockingham, NC with the most Medical Patient Coordinator job openings:

Medical Patient Coordinator jobs near you

Clinic Office Assistant

FirstHealth of the Carolinas, Inc.

Pinehurst, NC • On-site

$29K - $35K/yr

Full-time

Re-posted 25 days ago

FirstHealth of the Carolinas rating

7.3

Company rating: 7.3 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

303rd of 895 rated healthcare providers

Job description

Overview
The Clinic Office Assistant is primarily responsible for appointment scheduling of physician follow-ups and coordinating with the Infusion scheduler to make sure appointments are in order. This position will also perform regular maintenance on provider schedules according to the On Call schedule. Also collects copays and payments, answers basic billing questions, processes medical records batches, and answers incoming calls. The MOA will also work in conjunction with the New Patient Coordinator to make sure New Patients are scheduled accordingly. Cross-training may include training at Registration and in New Patient Coordination.
Qualifications
Associate degree preferred but not required. Three years in a physician's office with previous scheduling and collections experience is highly preferred. Experience with the Epic EMR, office skills, knowledge of medical terminology, and insurance terminology as a plus. Excellent communication and computer skills are required.

What FirstHealth of the Carolinas employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About FirstHealth

Sourced by ZipRecruiter

FirstHealth of the Carolinas is a private, Not for Profit Health care Network Headquartered in Pinehurst, NC. Its 6,100 Employees serve 15 counties in the mid Carolinas. Licensed for four hospitals with 610 beds, FirstHealth demonstrates a commitment to treating the whole patient and providing Quality Health care for the entire Community especially those in need. FirstHealth’s organizational culture is guided by its Core Purpose and Core Values and is committed to Patient Safety, Quality and Performance Excellence.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pinehurst, NC, US

Year founded

1995

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