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Patient Ambassador Jobs (NOW HIRING)

Compass Group

PATIENT AMBASSADOR

Baltimore, MD · On-site

$20/hr

* We are hiring immediately for a full time PATIENT AMBASSADOR position. * Location : University Medical Center Downtown Campus - 22 South Greene Street, Baltimore, MD 21201. Note: online applications ...

Compass Group

PATIENT AMBASSADOR

Springfield, IL · On-site

$19/hr

* We are hiring immediately for a full time PATIENT AMBASSADOR position. * Location : HSHS Saint John's Hospital - 800 East Carpenter Street, Springfield, IL 62702. Note: online applications accepted ...

Compass Group

PATIENT AMBASSADOR

Charleston, WV · On-site

$25/hr

* We are hiring immediately for a full time PATIENT AMBASSADOR position. * Location : Charleston Area Medical Center - 800 Pennsylvania Avenue, Charleston, WV 25302. Note: online applications accepted ...

Compass Group

PATIENT AMBASSADOR

Charleston, SC · On-site

$20/hr

* We are hiring immediately for a full time PATIENT AMBASSADOR position. * Location : MUSC Ashley River Tower - 25 Courtenay Drive, Charleston, SC 29425. Note: online applications accepted only.

Compass Group

PATIENT AMBASSADOR

New Orleans, LA · On-site

$17/hr

* We are hiring immediately for a Full Time PATIENT AMBASSADOR position. * Location : Ochsner Hospital- Jeff Hwy, 1514 Jefferson Hwy., New Orleans, LA 70121 Note: online applications accepted only.

Compass Group

PATIENT AMBASSADOR

Lady Lake, FL · On-site

$22/hr

* We are hiring immediately for a full time PATIENT AMBASSADOR position. * Location : UF Spanish Plaines - 1451 El Camino Real, Lady Lake, FL 32159. Note: online applications accepted only. * Schedule ...

Hhs

Patient Ambassador

Roswell, GA · On-site

$17/hr

Responsibilities Patient Ambassador * Wage: $17/hour * Full-time and part-time positions available * Day/Evening/Night shifts available * Background check, drug screen, and proof of employment ...

Hhs

Patient Ambassador

Mayfield, KY · On-site

$14/hr

Responsibilities Patient Ambassador * Wage: $14/hour * Full-time and part-time positions available * Must be available to work 12-hour shifts * Background check, drug screen, and proof of employment ...

HHS LLC

Patient Ambassador

Roswell, GA · On-site

$17/hr

Responsibilities Patient Ambassador * Wage: $17/hour * Full-time and part-time positions available * Day/Evening/Night shifts available * Background check, drug screen, and proof of employment ...

HHS LLC

Patient Ambassador

Mayfield, KY · On-site

$14/hr

Responsibilities Patient Ambassador * Wage: $14/hour * Full-time and part-time positions available * Must be available to work 12-hour shifts * Background check, drug screen, and proof of employment ...

Mercy

Patient Ambassador, Part Time (24 hrs)

Anoka, MN · On-site

Under the direct supervision of the Patient Food Services Manager, the Patient Ambassador provides patient focused support services within a multidisciplinary scope, including food and nutrition ...

Compass Group

PATIENT AMBASSADOR

Cleveland, OH · On-site

$20/hr

* We are hiring immediately for part and full time PATIENT AMBASSADOR positions. * Location : Cleveland Clinic Main Campus - 9500 Euclid Avenue, Cleveland, OH 44195. Note: online applications accepted ...

Compass Group

PATIENT AMBASSADOR

Cleveland, OH · On-site

$20/hr

* We are hiring immediately for part and full time PATIENT AMBASSADOR positions. * Location : Cleveland Clinic Main Campus - 9500 Euclid Avenue, Cleveland, OH 44195. Note: online applications accepted ...

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Patient Ambassador information

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How much do patient ambassador jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for patient ambassador in the United States is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.47 per hour, depending on experience, location, and employer.

What is a patient ambassador?

A patient ambassador provides personal care for patients in a hospital. Their job duties involve providing hospital information; giving emotional support, particularly on behalf of children; and relaying any issues to nurses or other medical staff. Their duties do not include providing medical care. This position can lead to a career in healthcare, as you gain valuable experience working with hospital patients. Qualifications often include strong communication skills and experience working with children.

How does a patient ambassador typically collaborate with clinical staff to improve patient experience?

Patient Ambassadors work closely with nurses, doctors, and administrative staff to ensure patients feel heard, supported, and informed throughout their healthcare journey. They often act as liaisons, relaying patient feedback to clinical teams and helping to resolve concerns in real-time. This role requires strong communication and interpersonal skills, as Patient Ambassadors must build trust with both patients and staff while advocating for service improvements. Collaboration may involve attending interdisciplinary meetings, assisting with patient education, and supporting hospital initiatives focused on patient satisfaction.

What are the key skills and qualifications needed to thrive as a patient ambassador, and why are they important?

To thrive as a Patient Ambassador, you need strong interpersonal skills, knowledge of healthcare processes, and typically a high school diploma or equivalent. Familiarity with hospital information systems, scheduling software, and customer service platforms is often required. Exceptional communication, empathy, and problem-solving abilities help build trust and resolve patient concerns effectively. These skills are vital for ensuring positive patient experiences and smooth coordination within healthcare environments.

What is the difference between Patient Ambassador vs Patient Navigator?

AspectPatient AmbassadorPatient Navigator
CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; often preferred to have healthcare or social work certifications
Work EnvironmentHospitals, clinics, community events, patient outreach settingsHospitals, clinics, community health programs, patient care coordination
Employer & Industry UsageHealthcare facilities focusing on patient engagement and community outreachHealthcare organizations assisting patients in navigating complex healthcare systems
Common Search & ComparisonPatient Ambassador vs Patient Navigator

While both roles involve patient interaction, a Patient Ambassador primarily focuses on welcoming, educating, and engaging patients to improve their experience. A Patient Navigator, on the other hand, provides more direct assistance in coordinating care, scheduling appointments, and guiding patients through healthcare processes. Both roles are vital in enhancing patient satisfaction and access to care, but they differ in scope and responsibilities.

What does a patient ambassador do?

A patient ambassador serves as a liaison between patients and healthcare providers, helping patients navigate hospital or clinic services, answer questions, and provide support. They often assist with check-in processes, provide information about procedures, and ensure a positive patient experience. Strong communication skills and knowledge of healthcare policies are important for this role.
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What states have the most Patient Ambassador jobs?

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For Patient Ambassador jobs, the most frequently searched job titles are:

Patient Ambassador jobs near you
Infographic showing various Patient Ambassador job openings in the United States as of September 2026, with employment types broken down into 4% As Needed, 71% Full Time, 17% Part Time, and 8% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $35,967 per year, or $17.3 per hour.

PATIENT AMBASSADOR

Baltimore, MD • On-site

Compass Group
Catering • 10K+ employees
Learn more about Compass Groupexternal

$20/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,101 frontline employees who took The Breakroom Quiz

Job description

  • We are hiring immediately for a full time PATIENT AMBASSADOR position.
  • Location: University Medical Center Downtown Campus - 22 South Greene Street, Baltimore, MD 21201. Note: online applications accepted only.
  • Schedule: Full time schedule. Hours and days may vary, including weekdays, weekends, and holidays. Further details upon interview.
  • Requirement: Prior customer service and data entry experience preferred.
  • Fixed Pay Rate: $20.00 per hour.

Make a difference in the lives of people, your community, and yourself. At Crothall Healthcare, a Compass Healthcare company, you'll join a culture built on caring for people and creating a true sense of belonging. Our careers are filled with purpose and empower you to transform healthcare experiences while building lasting relationships.
Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of which are ranked among the nation's top hospitals. With nearly 30,000 team members, we hold ourselves to high standards of detail, safety, and excellence. We empower and uplift each other by working together, take responsibility for doing the right thing, and believe there is no limit to our potential when we grow together across Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing.
Job Summary
Summary: As a Patient Ambassador, you will serve as the primary representative of the Patient Experience Team for your respective unit. You are primarily responsible for successfully completing all assigned patient interviews and new admission visits.
Essential Duties and Responsibilities:
  • Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership.
  • Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients.
  • Supports client satisfaction at a level that ensures account retention.
  • Promotes client awareness of the Patient Experience Program.
  • Assists in customizing programs to meet each account's unique needs as required.
  • Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed.
  • Assists in effective employee relations programs at unit site.
  • Encourages employee creativity and innovation.
  • Provides recognition for employee when programs are implemented with success.
  • Completes housekeeping tasks when requested by customer or patients.
  • Resolves housekeeping issues that do not meet standards and ensures housekeeping tasks are followed up on and completed in a timely matter.
  • Performs other duties as assigned.

Qualifications:
  • Possess a thorough knowledge of office procedures and contract administration.
  • Ability to use working knowledge of the environment to meet established goals and objectives.
  • Fiscal and budgetary skills.

BENEFITS FOR OUR TEAM MEMBERS
  • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf
Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Crothall maintains a drug-free workplace.

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