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Patient Ambassador Jobs (NOW HIRING)

This Patient Ambassador communicates with patients, families, supervisors, nursing and co-workers. Responsible for obtaining menu selections, delivering and retrieving patient meal trays ...

Prior patient ambassador and customer service experience required. * Perks: Willing to train! Free parking! * Pay Range: $15.00 per hour to $19.00 per hour. If serving others is in your blood and you ...

Patient Ambassador Location: LAKE CITY MEDICAL CENTER - 72515001 Workdays/shifts : Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process.

This Patient Ambassador communicates with patients, families, supervisors, nursing and co-workers. Responsible for obtaining menu selections, delivering and retrieving patient meal trays ...

Patient Ambassador

Davidson, NC · On-site

$19.50 - $20.83/hr

Patient Ambassador Location: ATRIUM HEALTH BEHAVIORAL HEALTH DAVIDSON - 47548001 Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the ...

Patient Ambassador

Tallahassee, FL · On-site

$14 - $15.71/hr

Patient Ambassador Location: TALLAHASSEE MEMORIAL HOSPITAL - 40030003 Workdays/shifts : Mornings - varying days, and rotating weekends. More details will be provided during the interview process.

Patient Ambassador Location: WEST FLORIDA HOSPITAL - 61604001 Workdays/shifts : Mornings - varying days, and some weekends/holidays. More details will be provided during the interview process.

Patient Ambassador Location: WEST FLORIDA HOSPITAL - 61604001 Workdays/shifts: Mornings - varying days, and some weekends/holidays. More details will be provided during the interview process.

Patient Ambassador

Charlotte, NC · On-site

$20 - $20.50/hr

Patient Ambassador Location: ATRIUM HEALTH BEHAVIORAL HEALTH - CHARLOTTE - 47547001 Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the ...

* We are hiring immediately for a full time PATIENT AMBASSADOR position. * Location : UChicago Medicine - 5841 South Maryland Avenue, Chicago, IL 60637. Note: online applications accepted only.

Patient Ambassador

Lake City, FL · On-site

$16 - $17/hr

Patient Ambassador Location: LAKE CITY MEDICAL CENTER - 72515001 Workdays/shifts : Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process.

Patient Ambassador

Chattanooga, TN · On-site

$17 - $18/hr

Patient Ambassador Location: ERLANGER BARONESS HOSPITAL - 63112001 Workdays/shifts : Varying shifts, days/hours (open availability preferred). More details will be provided during the interview ...

Patient Ambassador Location: GULF COAST MEDICAL CENTER - 57775001 Workdays/shifts : Mornings - varying days, and some weekends/holidays. More details will be provided during the interview process.

Patient Ambassador Location: ERLANGER BARONESS HOSPITAL - 63112001 Workdays/shifts : Varying shifts, days/hours (open availability preferred). More details will be provided during the interview ...

Patient Ambassador Location: TALLAHASSEE MEMORIAL HOSPITAL - 40030003 Workdays/shifts : Mornings - varying days, and rotating weekends. More details will be provided during the interview process.

Patient Ambassador Location: PORTNEUF MEDICAL CENTER - 10360001 Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process.

Patient Ambassador Location: PORTNEUF MEDICAL CENTER - 10360001 Workdays/shifts : Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process.

Patient Ambassador Location: UC HEALTH HIGHLANDS RANCH HOSPITAL - 43552001 Workdays/shifts : Afternoon/evenings - varying days. More details will be provided during the interview process. Employment ...

Patient Ambassador Location: ATRIUM HEALTH BEHAVIORAL HEALTH DAVIDSON - 47548001 Workdays/shifts : Varying shifts, days/hours (open availability preferred). More details will be provided during the ...

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Patient Ambassador information

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How much do patient ambassador jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for patient ambassador in the United States is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.47 per hour, depending on experience, location, and employer.

How does a Patient Ambassador typically collaborate with clinical staff to improve patient experience?

Patient Ambassadors work closely with nurses, doctors, and administrative staff to ensure patients feel heard, supported, and informed throughout their healthcare journey. They often act as liaisons, relaying patient feedback to clinical teams and helping to resolve concerns in real-time. This role requires strong communication and interpersonal skills, as Patient Ambassadors must build trust with both patients and staff while advocating for service improvements. Collaboration may involve attending interdisciplinary meetings, assisting with patient education, and supporting hospital initiatives focused on patient satisfaction.

What Is a Patient Ambassador?

A patient ambassador provides personal care for patients in a hospital. Their job duties involve providing hospital information; giving emotional support, particularly on behalf of children; and relaying any issues to nurses or other medical staff. Their duties do not include providing medical care. This position can lead to a career in healthcare, as you gain valuable experience working with hospital patients. Qualifications often include strong communication skills and experience working with children.

What are Patient Ambassadors?

Patient Ambassadors are healthcare professionals who serve as liaisons between patients and medical staff. They focus on ensuring a positive patient experience by addressing concerns, providing information, and facilitating communication. Patient Ambassadors often assist with the admissions process, guide patients and families through hospital procedures, and help resolve any issues that may arise during a patient’s stay. Their role is crucial in enhancing patient satisfaction and promoting a supportive healthcare environment.

What is the difference between Patient Ambassador vs Patient Navigator?

AspectPatient AmbassadorPatient Navigator
CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; often preferred to have healthcare or social work certifications
Work EnvironmentHospitals, clinics, community events, patient outreach settingsHospitals, clinics, community health programs, patient care coordination
Employer & Industry UsageHealthcare facilities focusing on patient engagement and community outreachHealthcare organizations assisting patients in navigating complex healthcare systems
Common Search & ComparisonPatient Ambassador vs Patient Navigator

While both roles involve patient interaction, a Patient Ambassador primarily focuses on welcoming, educating, and engaging patients to improve their experience. A Patient Navigator, on the other hand, provides more direct assistance in coordinating care, scheduling appointments, and guiding patients through healthcare processes. Both roles are vital in enhancing patient satisfaction and access to care, but they differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Patient Ambassador, and why are they important?

To thrive as a Patient Ambassador, you need strong interpersonal skills, knowledge of healthcare processes, and typically a high school diploma or equivalent. Familiarity with hospital information systems, scheduling software, and customer service platforms is often required. Exceptional communication, empathy, and problem-solving abilities help build trust and resolve patient concerns effectively. These skills are vital for ensuring positive patient experiences and smooth coordination within healthcare environments.
What cities are hiring for Patient Ambassador jobs? Cities with the most Patient Ambassador job openings:
Who are the top companies hiring for Patient Ambassador jobs? The top employers for Patient Ambassador jobs are:
What states have the most Patient Ambassador jobs? States with the most job openings for Patient Ambassador jobs include:
What job categories do people searching Patient Ambassador jobs look for? The top searched job categories for Patient Ambassador jobs are:
Patient Ambassador

Patient Ambassador

Southeast Health

Dothan, AL • On-site

Full-time

Re-posted 13 days ago


Job description

Southeast. Always the right career direction.
Job Description Summary
The Nutrition & Food Services Patient Ambassador may have the following duties: May portion foods for tray services, prepare and deliver patient nourishments and courtesy trays according to safe and sanitary institutional foodservice principles. This Patient Ambassador communicates with patients, families, supervisors, nursing and co-workers. Responsible for obtaining menu selections, delivering and retrieving patient meal trays, nourishments and courtesy trays, providing individualized assistance to every patient, must be conscious of details in meal presentation and service, must correctly identify each patient while maintaining confidentiality. Professional behavior is required at all times.
Job Description
QUALIFICATIONS:
High school graduate or GED Preferred. Some training and/or background in Customer Service preferred.
LANGUAGE/ COMMUNICATION SKILLS:
Ability to read, write and follow spoken and / or written instructions in English as would normally be achieved with 9 to 11 years of schooling.
SKILLS:
Ability and stamina to work well with others in close quarters while meeting tight time schedules. Manual dexterity and motor coordination are required to handle dishes, serve food and trays efficiently, and to work with various cleaning supplies. Ability to move, transport trays, carts, equipment and supplies. Ability to use or learn the use of handheld computer devices.
Shift
DayShift Details
FTE
1
Type
Regular
Join one of Forbes 500 best mid-sized employers in America.
Equal Employment Employer
Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.