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Patient Ambassador Jobs (NOW HIRING)

Compass Group

PATIENT AMBASSADOR

Novi, MI · On-site

$19/hr

Prior patient ambassador and customer service experience required. * Perks: Willing to train! Free parking! * Pay Range: $15.00 per hour to $19.00 per hour. If serving others is in your blood and you ...

Sodexo

Patient Ambassador

Hershey, PA

$18 - $22/hr

Patient Ambassador Location: PENN STATE MILTON S. HERSHEY MEDICAL CENTER - 96020001 Workdays/shifts : Varying shifts, days/hours (open availability preferred). More details will be provided during ...

Sodexo

Patient Ambassador

Hershey, PA · On-site

$18 - $22/hr

Patient Ambassador Location: #la-location_name Workdays/shifts : Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process. Employment Type ...

Sodexo

Patient Ambassador

Pensacola, FL · On-site

$16/hr

Patient Ambassador Location: #la-location_name Workdays/shifts: Mornings - varying days, and some weekends/holidays. More details will be provided during the interview process. Employment Type ...

Compass Group

PATIENT AMBASSADOR

Chicago, IL · On-site

$20/hr

* We are hiring immediately for a full time PATIENT AMBASSADOR position. * Location : University of Chicago Hospital - 5841 South Maryland Avenue, Chicago, IL 60637. Note: online applications accepted ...

Sodexo

Patient Ambassador

Hershey, PA · On-site

$18 - $22/hr

Patient Ambassador Location: #la-location_name Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process. Employment Type ...

Compass Group

PATIENT AMBASSADOR

Lady Lake, FL · On-site

$20/hr

* We are hiring immediately for a full time PATIENT AMBASSADOR position. * Location : UF Health Spanish Plaines - 1451 El Camino Real, Lady Lake, FL 32159. Note: online applications accepted only.

Sodexo

Patient Ambassador

Pensacola, FL

$16/hr

Patient Ambassador Location: #la-location_name Workdays/shifts : Mornings - varying days, and some weekends/holidays. More details will be provided during the interview process. Employment Type ...

Sodexo

Patient Ambassador

Valencia, CA

$23/hr

Patient Ambassador Location: HENRY MAYO NEWHALL HOSPITAL - 51511001 Workdays/shifts : Varying shifts, days/hours (open availability preferred). More details will be provided during the interview ...

Sodexo

Patient Ambassador

Hershey, PA

$18 - $22/hr

Patient Ambassador Location: PENN STATE MILTON S. HERSHEY MEDICAL CENTER - 96020001 Workdays/shifts : Varying shifts, days/hours (open availability preferred). More details will be provided during ...

Sodexo

Patient Ambassador

Highlands Ranch, CO

$19.50 - $21.84/hr

Patient Ambassador Location: UC HEALTH HIGHLANDS RANCH HOSPITAL - 43552001 Workdays/shifts : Mornings - varying days. More details will be provided during the interview process. Employment Type ...

Sodexo

Patient Ambassador

Tallahassee, FL

$14 - $15.71/hr

Patient Ambassador Location: TALLAHASSEE MEMORIAL HOSPITAL - 40030003 Workdays/shifts : Mornings - varying days, and rotating weekends. More details will be provided during the interview process.

Sodexo

Patient Ambassador

Pocatello, ID · On-site

$15.35/hr

Patient Ambassador Location: #la-location_name Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process. Employment Type ...

Sodexo

Patient Ambassador

Highlands Ranch, CO

$19.50 - $21.84/hr

Patient Ambassador Location: UC HEALTH HIGHLANDS RANCH HOSPITAL - 43552001 Workdays/shifts : Mornings - varying days. More details will be provided during the interview process. Employment Type ...

Sodexo

Patient Ambassador

Highlands Ranch, CO · On-site

$19.50 - $21.84/hr

Patient Ambassador Location: #la-location_name Workdays/shifts : Mornings - varying days. More details will be provided during the interview process. Employment Type: Full-time Pay Range: $19.50 ...

Sodexo

Patient Ambassador

Valencia, CA

$23/hr

Patient Ambassador Location: HENRY MAYO NEWHALL HOSPITAL - 51511001 Workdays/shifts : Varying shifts, days/hours (open availability preferred). More details will be provided during the interview ...

Sodexo

Patient Ambassador

Pensacola, FL

$16/hr

Patient Ambassador Location: WEST FLORIDA HOSPITAL - 61604001 Workdays/shifts : Mornings - varying days, and some weekends/holidays. More details will be provided during the interview process.

Sodexo

Patient Ambassador

Pocatello, ID

$15.35/hr

Patient Ambassador Location: PORTNEUF MEDICAL CENTER - 10360001 Workdays/shifts : Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process.

Sodexo

Patient Ambassador

Davidson, NC · On-site

$19.50 - $20.83/hr

Patient Ambassador Location: ATRIUM HEALTH BEHAVIORAL HEALTH DAVIDSON - 47548001 Workdays/shifts : Varying shifts, days/hours (open availability preferred). More details will be provided during the ...

Sodexo

Patient Ambassador

Highlands Ranch, CO · On-site

$19.50 - $21.84/hr

Patient Ambassador Location: #la-location_name Workdays/shifts: Mornings - varying days. More details will be provided during the interview process. Employment Type: Full-time Pay Range: $19.50 - $21 ...

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Patient Ambassador information

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How much do patient ambassador jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for patient ambassador in the United States is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.47 per hour, depending on experience, location, and employer.

How does a patient ambassador typically collaborate with clinical staff to improve patient experience?

Patient Ambassadors work closely with nurses, doctors, and administrative staff to ensure patients feel heard, supported, and informed throughout their healthcare journey. They often act as liaisons, relaying patient feedback to clinical teams and helping to resolve concerns in real-time. This role requires strong communication and interpersonal skills, as Patient Ambassadors must build trust with both patients and staff while advocating for service improvements. Collaboration may involve attending interdisciplinary meetings, assisting with patient education, and supporting hospital initiatives focused on patient satisfaction.

What is a patient ambassador?

A patient ambassador provides personal care for patients in a hospital. Their job duties involve providing hospital information; giving emotional support, particularly on behalf of children; and relaying any issues to nurses or other medical staff. Their duties do not include providing medical care. This position can lead to a career in healthcare, as you gain valuable experience working with hospital patients. Qualifications often include strong communication skills and experience working with children.

What is the difference between Patient Ambassador vs Patient Navigator?

AspectPatient AmbassadorPatient Navigator
CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; often preferred to have healthcare or social work certifications
Work EnvironmentHospitals, clinics, community events, patient outreach settingsHospitals, clinics, community health programs, patient care coordination
Employer & Industry UsageHealthcare facilities focusing on patient engagement and community outreachHealthcare organizations assisting patients in navigating complex healthcare systems
Common Search & ComparisonPatient Ambassador vs Patient Navigator

While both roles involve patient interaction, a Patient Ambassador primarily focuses on welcoming, educating, and engaging patients to improve their experience. A Patient Navigator, on the other hand, provides more direct assistance in coordinating care, scheduling appointments, and guiding patients through healthcare processes. Both roles are vital in enhancing patient satisfaction and access to care, but they differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a patient ambassador, and why are they important?

To thrive as a Patient Ambassador, you need strong interpersonal skills, knowledge of healthcare processes, and typically a high school diploma or equivalent. Familiarity with hospital information systems, scheduling software, and customer service platforms is often required. Exceptional communication, empathy, and problem-solving abilities help build trust and resolve patient concerns effectively. These skills are vital for ensuring positive patient experiences and smooth coordination within healthcare environments.
More about Patient Ambassador jobs
What cities are hiring for Patient Ambassador jobs? Cities with the most Patient Ambassador job openings:
Who are the top companies hiring for Patient Ambassador jobs? The top employers for Patient Ambassador jobs are:
What states have the most Patient Ambassador jobs? States with the most job openings for Patient Ambassador jobs include:
What job categories do people searching Patient Ambassador jobs look for? The top searched job categories for Patient Ambassador jobs are:
What are popular job titles related to Patient Ambassador jobs? For Patient Ambassador jobs, the most frequently searched job titles are:
Patient Ambassador jobs near you
Infographic showing various Patient Ambassador job openings in the United States as of July 2026, with employment types broken down into 7% Locum Tenens, 58% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,967 per year, or $17.3 per hour.

PATIENT AMBASSADOR

Compass Group

Novi, MI • On-site

$19/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,083 frontline employees who took The Breakroom Quiz

337th of 481 rated business services

Job description

  • We are hiring immediately for a full time PATIENT AMBASSADOR position.
  • Address: Henry Ford Providence Novi - Grand River Avenue, Novi, MI 48374. Note: online applications accepted only.
  • Schedule: Full time schedule; Monday through Friday, 9:00 AM to 5:00 PM. More details upon interview.
  • Requirement: Prior patient ambassador and customer service experience required.
  • Perks: Willing to train! Free parking!
  • Pay Range: $15.00 per hour to $19.00 per hour.

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.
We asked some of our associates why they love working for Touchpoint. Click here to see what they said!
Job Summary
Summary: As a Patient Ambassador, you will serve as the primary representative of the Patient Experience Team for your respective unit. You are primarily responsible for successfully completing all assigned patient interviews and new admission visits.
Essential Duties and Responsibilities:
  • Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership.
  • Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients.
  • Supports client satisfaction at a level that ensures account retention.
  • Promotes client awareness of the Patient Experience Program.
  • Assists in customizing programs to meet each account's unique needs as required.
  • Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed.
  • Assists in effective employee relations programs at unit site.
  • Encourages employee creativity and innovation.
  • Provides recognition for employee when programs are implemented with success.
  • Completes housekeeping tasks when requested by customer or patients.
  • Resolves housekeeping issues that do not meet standards and ensures housekeeping tasks are followed up on and completed in a timely matter.
  • Performs other duties as assigned.

Qualifications:
  • Possess a thorough knowledge of office procedures and contract administration.
  • Ability to use working knowledge of the environment to meet established goals and objectives.
  • Fiscal and budgetary skills.

Associates at Touchpoint are offered many fantastic benefits.
Both full-time and part-time positions offer the following benefits to associates:
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Touchpoint maintains a drug-free workplace.

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