ZipRecruiter

Log In

1

Patient Access Representative Jobs in Racine, WI

City of Hope

Patient Access Representative, Nights

Zion, IL

$16.50 - $21.25/hr

Patient Access Representative, Nights About City of Hope, City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of ...

City of Hope

Patient Access Representative, Nights

Zion, IL · On-site

$16.50 - $21.25/hr

Patient Access Representative, Nights About City of Hope, City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of ...

Froedtert Health

PATIENT ACCESS SVC REP FLOAT

Milwaukee, WI · On-site

$17 - $21.75/hr

The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful ...

FROEDTERT HEALTH

PATIENT ACCESS SVC REP FLOAT

Milwaukee, WI · On-site

$17 - $21.75/hr

The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful ...

Froedtert Health

Patient Access Specialist

Kenosha, WI · On-site

$17 - $25.25/hr

A Patient Access Specialist serves as the first point of contact for Froedtert South. The position is accountable for appointment scheduling, patient check-in, registration, coverage management ...

next page

Showing results 1-20

All JobsPatient Access Representative JobsPatient Access Representative Jobs in Racine, WI

Patient Access Representative information

See Racine, WI salary details

$11

$17

$22

How much do patient access representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient access representative in Racine, WI is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.86 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can be fast-paced and requires attention to detail, but it generally involves on-the-job training and does not require advanced degrees. Success in this position depends on familiarity with healthcare systems and customer service experience.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What does a patient access representative do?

A patient access representative is responsible for scheduling appointments, verifying patient insurance coverage, collecting payments, and ensuring accurate registration of patient information. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage data efficiently.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.
More about Patient Access Representative jobs
What are popular job titles related to Patient Access Representative jobs in Racine, WI? For Patient Access Representative jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Patient Access Representative jobs in Racine, WI look for? The top searched job categories for Patient Access Representative jobs in Racine, WI are:
What cities near Racine, WI are hiring for Patient Access Representative jobs? Cities near Racine, WI with the most Patient Access Representative job openings:
Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Racine, WI as of July 2026, with employment types broken down into 1% As Needed, 64% Full Time, 28% Part Time, 6% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Patient Access Representative, Nights

City of Hope

Zion, IL

$16.50 - $21.25/hr

Other

Posted 7 days ago

City Of Hope rating

8.4

Company rating: 8.4 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

24th of 887 rated healthcare providers

Job description

Patient Access Representative, Nights

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate:

Schedule:

  • Three (3) 12-hour shifts per week

  • 7:00 PM to 7:00 AM

  • Rotating weekends and holidays as needed

Patient Access Representative (Night Shift)

Performs all tasks related to the EHR admission and discharge process for outpatient and inpatient visits. Ensures accurate patient demographic and insurance information is collected and verified during each registration. Additional responsibilities include generating registration visits for multiple patient types, including surgical, physician office, and patient transfer encounters; managing the registration hotline on a 24/7 basis and the hospitalist hotline; accepting patient payments and issuing receipts; providing patient information; completing required forms; and scanning documents daily.

Position Qualifications

Minimum Education:

  • High School Diploma or equivalent

Minimum Experience:

  • Customer service experience required

  • Minimum one (1) year of experience in a healthcare setting

Preferred Experience:

  • Hospital registration and/or insurance experience preferred

Skills and Abilities

  • Organized and detail-oriented with strong analytical skills

  • Ability to consistently exercise good judgment and follow direction

  • Professional telephone etiquette with strong verbal and written communication skills

  • Self-starter with the ability to work independently

  • Reliable attendance and dependability

Software Skills

  • General typing and keyboard proficiency

  • Working knowledge of PC applications and Microsoft Office Suite, including Outlook, Word, and Excel

City of Hope is an equal opportunity employer.

City of Hope employees pay is based on the following criteria:  work experience, qualifications, and work location.

What City Of Hope employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

City of Hope logo

About City of Hope

Sourced by ZipRecruiter

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases. Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hopes translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hopes specialized cancer expertise. City of Hope is ranked among the nations Best Hospitals in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Duarte, CA, US

Year founded

1913

View All City of Hope Jobs

Apply