ZipRecruiter

Log In

1

Patient Access Representative Jobs in Madison, WI

Stoughton Health

Patient Access Representative

Stoughton, WI · On-site

$16.75 - $21.25/hr

Stoughton Health has an excellent opportunity for a Patient Access Representative to join our Registration team on a Full-Time basis. This position is responsible for accurately capturing and ...

UW Health

Patient Access Representative, Hospital

Madison, WI · On-site

$17.25 - $22.25/hr

We are seeking a Patient Access Representative - Hospital to: * Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit ...

UW Health

Patient Access Representative, Hospital

Madison, WI · On-site

$17.25 - $22.25/hr

We are seeking a Patient Access Representative - Hospital to: * Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit ...

next page

Showing results 1-20

All JobsPatient Access Representative JobsPatient Access Representative Jobs in Madison, WI

Patient Access Representative information

See Madison, WI salary details

$12

$19

$24

How much do patient access representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient access representative in Madison, WI is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $21.30 per hour, depending on experience, location, and employer.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can involve managing high-volume workloads and requires attention to detail, but it generally does not require advanced technical skills or extensive experience. Training is often provided on the job, and certifications like the Certified Patient Access Manager (CPAM) can enhance job prospects.
More about Patient Access Representative jobs

What are the most commonly searched types of Patient Access Representative jobs in Madison, WI?

The most popular types of Patient Access Representative jobs in Madison, WI are:

What are popular job titles related to Patient Access Representative jobs in Madison, WI?

For Patient Access Representative jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Patient Access Representative jobs in Madison, WI look for?

The top searched job categories for Patient Access Representative jobs in Madison, WI are:

What cities near Madison, WI are hiring for Patient Access Representative jobs?

Cities near Madison, WI with the most Patient Access Representative job openings:

Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, 2% Temporary, and 6% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $39,925 per year, or $19.2 per hour.

Patient Access Representative

Stoughton Health

Stoughton, WI • On-site

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Accurately collect and maintain patient information for billing and registration purposes.

  • Establish hospital billing accounts and ensure accurate charging for services rendered.

  • Interact with patients, visitors, and hospital staff to provide information, greet visitors, and facilitate communication throughout the hospital.

Job description

Stoughton Health has an excellent opportunity for a Patient Access Representative to join our Registration team on a Full-Time basis.
This position is responsible for accurately capturing and maintaining patient diagnosis, procedures, demographics, employment, emergency contact, guarantor, and insurance information for patients admitted for inpatient and outpatient services at Stoughton Hospital. This position establishes hospital billing accounts and accurately charges for services that are rendered. This position interacts with many internal and external customers and is responsible for creating a positive first impression of Stoughton Hospital. This position is also responsible for routing communications throughout the Hospital and Dean Clinics and assisting with the traffic flow in visitor and patient reception areas.
Essential Functions:
  • Collects patient information for accurate billing of patient services
  • Prioritizes appropriate registration duties that impact the billing process
  • Communicates effectively with other departments of the hospital to perform daily functions
  • Receptionist duties that include greeting and providing information to patients and visitors
  • Monitors hospital emergency panels and initiates appropriate procedures for proper action
  • Good telephone skills
  • Good time management skills

Position Requirements:
  • Required: High School Graduate or Equivalent
  • Preferred: Post-secondary clerical coursework
  • Required: Previous clerical experience
  • Preferred: Clerical experience in a medical setting and previous Registrar/Switchboard experience.
  • Computer Competency: Basic Computer Skills are expected for this position
  • Microsoft Office Suite Skills: Intermediate Skills- Able to perform fairly detailed formatting, create Word and Excel files, write formulas, and prepare applicable charts for reports

Work Shift:
  • Full-Time, 1.0 FTE
  • 40 Hours Per Week
  • Monday - Friday
  • 6:00 am - 2:30 pm
  • 2 Holidays per year

Benefits:
Working with Stoughton Health offers a comprehensive benefits package, including:
  • 403(b) retirement plan (employer match at hire)
  • Medical Insurance (Multiple Health Plan Options)
  • Dental, and Vision insurance
  • Disability and life insurance
  • Flexible spending account
  • Health Savings Account (HSA)
  • Paid Time Off (PTO at hire)
  • Employee assistance programs
  • Tuition Assistance
  • Free On-Campus Parking

Work Environment:
This position is an in-person position at the Stoughton Hospital location. The role supports a collaborative and supportive work culture while providing exceptional, personalized service.
Stoughton Health offers a competitive pay rate, shift differential pay, and excellent benefits. Equal Opportunity Employer. Apply online to join our team
Job Openings & Online Application - Stoughton Health
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply