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Patient Access Associate Jobs in Wisconsin (NOW HIRING)

Ascension

Patient Monitor

Milwaukee, WI · On-site

Notify clinical staff of any changes in patient condition and/or safety risk level. * Complete ... We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ...

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Patient Access Associate information

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$14

$19

$23

How much do patient access associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient access associate in Wisconsin is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $22.07 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. The position offers opportunities for stable employment, skill development in customer service and administrative tasks, and often requires attention to detail and familiarity with electronic health records. It can be a good entry point into healthcare careers with potential for advancement.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

More about Patient Access Associate jobs
What are the most commonly searched types of Patient Access jobs in Wisconsin? The most popular types of Patient Access jobs in Wisconsin are:
What cities in Wisconsin are hiring for Patient Access Associate jobs? Cities in Wisconsin with the most Patient Access Associate job openings:
Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, and 6% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,719 per year, or $19.6 per hour.

Patient Access Associate (Full-time; Variable Hours) - Urgent Care Clinic Harrison Ave

LCMC Health

Stevens Point, WI

Full-time

Re-posted 20 days ago

LCMC Health rating

6.7

Company rating: 6.7 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

530th of 887 rated healthcare providers

Job description

Your job is more than a job

🚑Be the Calm in the Chaos-Welcome Patients When They Need It Most

In anUrgent Care setting, no two days are the same-and your role iseverything.

As aPatient Access Associate, you're the first face patients see when they're not feeling their best. Whether it's a sudden illness, minor injury, or unexpected need for care, you create a welcoming, efficient experience right from the start.

Your ability to stay calm, organized, and compassionate helps patients feel supported-even during stressful, unplanned visits.

💼 What You'll Do (aka Keep Things Moving Smoothly)

  • Greet and assist walk-in patients and visitors with urgency and empathy

  • Manage high-volume check-ins, registrations, and patient flow

  • Accurately verify insurance, demographics, and required documentation

  • Coordinate with clinical teams to ensure patients are seen efficiently

  • Answer phones and assist with scheduling when needed

  • Explain financial responsibilities and collect payments appropriately

What Makes You Great in Urgent Care

  • You thrive in afast-paced, unpredictable environment

  • You can multitask without losing attention to detail

  • You stay calm and professional-even when things get busy

  • You're compassionate and know how to put patients at ease quickly

  • You're a team player who communicates well with both patients and staff

🧠 What You Bring

  • Strong customer service and communication skills

  • High attention to detail and accuracy

  • Ability to adapt quickly and prioritize tasks in real time

📋 Minimum Requirement

  • High School Diploma or GED (or equivalent experience)

🎯 Why This Role Matters

In urgent care, patients don't plan their visit-they rely on you to guide them through it.
Your role sets the tone for their entire experience.

💙Make a difference when it matters most-one patient, one visit at a time.

WORK SHIFT:

Variable Hours (United States of America)

LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary

Your extras

  • Deliver healthcare with heart.
  • Give people a reason to smile.
  • Put a little love in your work.
  • Be honest and real, but with compassion.
  • Bring some lagniappe into everything you do.
  • Forget one-size-fits-all, think one-of-a-kind care.
  • See opportunities, not problems - it's all about perspective.
  • Cheerlead ideas, differences, and each other.
  • Love what makes you, you - because we do

You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.

2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.

3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.

4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

What LCMC Health employees say

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Hours and flexibility

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Get the full story on Breakroom

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About LCMC Health

Sourced by ZipRecruiter

LCMC Health, located in New Orleans, Louisiana, US, is a non-profit health system committed to providing high-quality healthcare services. Established in the year 2009, the company operates in the healthcare industry and dexterously manages several institutions, including children’s hospitals, academic medical centers, and local area hospitals. Employing over 8,500 skilled professionals across its network, LCMC Health's mission is to provide healthcare that goes beyond the ordinary to make a positive difference in every life it touches. Their core values encapsulate this mission too, prominently featuring care, innovation, trust, and respect.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

New Orleans, LA, US

Year founded

2009

Social media

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