ZipRecruiter

Log In

1

Patient Access Associate Jobs in Racine, WI (NOW HIRING)

GI Associates LLC

Patient Access Specialist

Wauwatosa, WI

$17 - $22.75/hr

At GI Associates we believe in striving for the best outcomes for our patients, employees, and ... Basic & supplemental life insurance Job Summary The Patient Access Specialist is responsible for ...

New

Ascension

Patient Monitor

Milwaukee, WI · On-site

Notify clinical staff of any changes in patient condition and/or safety risk level. * Complete ... We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ...

Ascension

Patient Monitor

Milwaukee, WI · On-site

$17.78/hr

We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ... Notify clinical staff of any changes in patient condition and/or safety risk level. * Complete ...

Children's Wisconsin

Pat Access Rep Ld

New Berlin, WI · On-site

Associate's or Bachelor's degree (preferred) 💡 Experience * 2-3+ years in Patient Access or healthcare setting (required) * Experience with Epic or similar EHR systems (preferred) ⭐ Key Skills ...

next page

Showing results 1-20

All JobsPatient Access Associate JobsPatient Access Associate Jobs in Racine, WI

Patient Access Associate information

See Racine, WI salary details

$13

$18

$21

How much do patient access associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for patient access associate in Racine, WI is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.53 per hour, depending on experience, location, and employer.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

Is being a patient access associate a stressful job?

Patient Access Associates often work in fast-paced healthcare environments, managing patient check-ins, scheduling, and insurance verification. The job can be stressful during busy periods or when handling difficult patients, but strong organizational skills and attention to detail help manage workload and reduce stress levels.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The job typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.
More about Patient Access Associate jobs

What are the most commonly searched types of Patient Access jobs in Racine, WI?

The most popular types of Patient Access jobs in Racine, WI are:

What cities near Racine, WI are hiring for Patient Access Associate jobs?

Cities near Racine, WI with the most Patient Access Associate job openings:

Patient Access Associate jobs near you

Patient Access Specialist

Wauwatosa, WI

GI Associates LLC
See more jobs at GI Associates LLCexternal

$17 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

At GI Associates we believe in striving for the best outcomes for our patients, employees, and community. 
  
Imagine your next career as a digestive health expert! GI Associates is looking for motivated people to join our growing independent gastroenterology practice. Our nationally recognized physicians and dedicated team are patient-focused and provide compassionate, collaborative care to patients across southeast Wisconsin.  
  
GI Associates provides an excellent work-life balance and amazing benefits package including:  

  • No weekends 
  • No Holidays 
  • PTO & paid anniversary day 
  • 7% GI Associates retirement contribution & 401(k) plan 
  • Medical, dental & vision insurance 
  • Flexible spending plan  
  • Short- & long-term disability 
  • Basic & supplemental life insurance 


Job Summary
The Patient Access Specialist is responsible for scheduling appointments for all GI Associates’ providers and locations while providing an exceptional customer experience.

Essential Duties & Responsibilities
  • Scheduling Operations
  • Answers a high volume of phone calls daily to schedule patient appointments (office visits and procedures) and answer scheduling inquiries
  • Collects and verifies patient registration information including demographics, insurance, extensive health history and other data consistently and accurately
  • Understands the patient journey to GI including screening procedures, diagnostic procedures, procedure recalls, self-referral and provider referrals
  • Guides patients to appropriate provider and location based on established status, level of care, health system, proximity and patient preferences
  • Understands basic GI anatomy, physiology, procedures and treatments
  • Understands basic health insurance coverage information
  • Communicates medical inquiries and patient urgency to clinical team members (clinical/physician support team, system partners, etc.) in a timely and appropriate manner
  • Works closely with the business office on scheduling relating to insurance 
  • Coordinates timely delivery of digital or mailed paperwork for upcoming patient appointments (prep instructions, etc.)
  • Productivity
  • Consistently meets individual department productivity goals
  • Technology
  • Proficiency entering data and other clerical tasks (fax, email, copier)
  • Proficiency using Microsoft products including Outlook, Teams, SharePoint, Word and other applications as necessary
  • Proficiency using multiple electronic medical records (gGastro and Epic)
  • Proficiency using company phone system
  • Professionalism & Teamwork
  • Collaborates with all departments within the organization and external partners to ensure an exceptional patient experience
  • Showcases a professional and positive attitude
  • Treats all patients and team members with respect and dignity
  • Flexible in meeting the needs of the department
  • Maintains a safe, clean and organized work environment
  • Adheres to all current and future guidelines set forth in the GIA Employee Handbook and other policies & procedures as appropriate
  • All other duties as assigned
 

Minimum Requirements
  • High school diploma or equivalent
  • 3+ year of customer service experience
  • Available to attend meetings before/after business hours
  • Proficiency with computers and technology
  • Experience using Microsoft software (Outlook, Teams, Word, etc.)
  • Open to adapt, learn and grow in a fast-paced health care environment
 

Desired Qualifications
  • Call center or scheduling experience
  • Medical knowledge and/or experience
  • Health insurance knowledge and/or experience
  • ABROE certification (can be completed after hire)
  • Fluency in Spanish highly desirable 
 

Physical Requirements
  • Ability to hear and speak sufficiently to communicate over the phone and in person
  •  Ability to remain stationary/seated for 90% or more of the workday
  • Ability to wear a headset
  • Ability to efficiently operate a keyboard, phone and other office equipment
  • Ability to reach overhead and bend down at workstation when needed.
  • Ability to occasionally lift up to 10 pounds when moving boxes/packages at the office
  • Ability to use the stairs in case of elevator outage

E04JI80004vh409b4o2