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Patient Access Associate Jobs in Racine, WI (NOW HIRING)

As our Patient Access Supervisor, you will help the Registration Department manage operational ... Provide guidance, feedback, and coaching to associates. * Train staff on policies, procedures ...

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Notify clinical staff of any changes in patient condition and/or safety risk level. * Complete ... We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ...

Associate's or Bachelor's degree (preferred) 💡 Experience * 2-3+ years in Patient Access or healthcare setting (required) * Experience with Epic or similar EHR systems (preferred) Key Skills ...

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Patient Access Associate information

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How much do patient access associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient access associate in Racine, WI is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.53 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. The position offers opportunities for stable employment, skill development in customer service and administrative tasks, and often requires attention to detail and familiarity with electronic health records. It can be a good entry point into healthcare careers with potential for advancement.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the most commonly searched types of Patient Access jobs in Racine, WI? The most popular types of Patient Access jobs in Racine, WI are:
What cities near Racine, WI are hiring for Patient Access Associate jobs? Cities near Racine, WI with the most Patient Access Associate job openings:

Patient Access Supervisor

R1

Milwaukee, WI

$46K - $66K/yr

Full-time

Posted yesterday

New


R1 RCM rating

6.8

Company rating: 6.8 out of 10

Based on 185 frontline employees who took The Breakroom Quiz

135th of 150 rated financial services


Job description

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As our Patient Access Supervisor, you will help the Registration Department manage operational functions while maintaining customer and patient focus. Every day you will coordinate processes and procedures to ensure efficient patient processing. In addition, having client executive presence and cross functional operational strategy with an emphasis on process improvement and quality enhancement. To thrive as a Patient Access Supervisor, you'll be providing exceptional leadership experience in a supervisory role. You will have a broad understanding of daily Patient Access functions and operations.

Here's what to expect as a Patient Access Supervisor:

  • Ensure the accuracy and completeness of daily registrations, including insurance eligibility and benefits verification.

  • Provide high-quality service to patients and resolve any issues or complaints in a timely and professional manner.

  • Serve as a liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements.

  • Provide guidance, feedback, and coaching to associates.

  • Train staff on policies, procedures, systems, and regulatory requirements.

  • Monitor quality assurance measures and ensure compliance with JCAHO, HIPAA, and other standards.

  • Assists manager with staff evaluations by providing feedback on individuals the supervisor has monitored/supervised.

  • Ensure proper utilization of software and technology tools.

Preferred Qualifications:

  • Minimum of 3 years of experience

  • at least 1 year in a management role

For this US-based position, the base pay range is $46,738.00 - $66,107.05 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 5.00%

The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.


Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

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About R1 RCM

Sourced by ZipRecruiter

R1 RCM, Inc., based in Salt Lake City, UT, US, is a leading provider of technology-enabled revenue cycle management services which transform and solve revenue cycle performance challenges across hospitals, health systems, and physician groups. R1’s proven, scalable operational model seamlessly complements a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows. Founded in 2003, the company was initially named Accretive Health. It became R1 RCM in 2017 following a significant commitment by Ascension, the largest non-profit health system in the U.S., to long-term partnerships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Murray, UT, US

Year founded

2003

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