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Patient Access Associate Jobs in Wisconsin (NOW HIRING)

R1

Patient Access Supervisor

Milwaukee, WI · On-site

$46K - $66K/yr

As our Patient Access Supervisor, you will help the Registration Department manage operational ... Provide guidance, feedback, and coaching to associates. * Train staff on policies, procedures ...

R1

Patient Access Supervisor

Milwaukee, WI

$46K - $66K/yr

As our Patient Access Supervisor, you will help the Registration Department manage operational ... Provide guidance, feedback, and coaching to associates. * Train staff on policies, procedures ...

Sanford Health

Supervisor, Patient Access

Wausau, WI · On-site

Applies advanced understanding of Patient Access Management department workflow and end user needs ... Qualifications Associate's degree in a healthcare or business-related field or 4 years of related ...

Sanford Health

Supervisor, Patient Access

Weston, WI · On-site

Applies advanced understanding of Patient Access Management department workflow and end user needs ... Qualifications Associate's degree in a healthcare or business-related field or 4 years of related ...

Sanford Health

Supervisor, Patient Access

Weston, WI · On-site

Applies advanced understanding of Patient Access Management department workflow and end user needs ... Qualifications Associate's degree in a healthcare or business-related field or 4 years of related ...

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Patient Access Associate information

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How much do patient access associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient access associate in Wisconsin is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $22.07 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. The position offers opportunities for stable employment, skill development in customer service and administrative tasks, and often requires attention to detail and familiarity with electronic health records. It can be a good entry point into healthcare careers with potential for advancement.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

More about Patient Access Associate jobs
What are the most commonly searched types of Patient Access jobs in Wisconsin? The most popular types of Patient Access jobs in Wisconsin are:
What cities in Wisconsin are hiring for Patient Access Associate jobs? Cities in Wisconsin with the most Patient Access Associate job openings:
Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, and 6% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,719 per year, or $19.6 per hour.

PATIENT ACCESS SCHEDULER - PATIENT ACCESS SCHEDULING

ASPIRUS HEALTH

Wausau, WI • On-site

$18.25 - $23/hr

Full-time

Medical, Retirement

Re-posted 22 days ago

Aspirus Health rating

6.5

Company rating: 6.5 out of 10

Based on 259 frontline employees who took The Breakroom Quiz

605th of 887 rated healthcare providers

Job description

Compassion. Accountability. Collaboration. Foresight. Joy.
These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.
Aspirus Health in Wausau, WI is seeking a PATIENT ACCESS SCHEDULER to join our PATIENT ACCESS SCHEDULING team!
The Patient Access Scheduler I coordinates and supports patient access to care by managing inbound and outbound calls in a contact center setting. Schedules specialty and/or diagnostic patient appointments while following established protocols that promote patient and physician satisfaction and schedule efficiencies.
HOURS: Full Time 0.8 FTE, 64 Hours Biweekly
Experience/Qualifications
  • Knowledge of office procedures normally acquired through completion of a High School diploma, GED, or equivalent combination of education and experience.
  • Associate degree in Business Administration or Health Care Business Services or other applicable area preferred.
  • Minimum of 3 years' experience in a business office or healthcare setting required.
  • Ability to proficiently use a computer and type required.
  • Prior customer service or medical office experience strongly preferred.
  • Completion of a medical terminology course is preferred.
  • Previous Medical Clinic experience preferred.
  • Knowledge of grammar, spelling, and punctuation to type patient information.
  • Knowledge of computer skills including Excel and Word.
  • Attention to detail to ensure data integrity.
  • Excellent written and oral communication skills with a high degree of professionalism.
  • Excellent listening skills, eye, hand and auditory coordination.
  • Willingly accepts change and proactively offers ideas and suggestions.
  • Ability to work cooperatively and effectively with providers, patients, staff and the public.
  • Possesses a high degree of accuracy.
  • Ability to establish priorities and coordinate work activities.
  • Ability to work independently, with minimal supervision, under pressure, with time restraints.
  • Ability to cope with rapidly changing demands for records (fast-paced work environment).
  • Ability to file and maintain patient records, files, and other correspondence.
  • Ability to maintain confidentiality with regard to all phases of work.
  • Knowledge of federal and state laws regarding HIPAA and release of information.

Employee Benefits
  • Full benefits packages available for part- and full-time status.
  • Time away from work accrual.
  • Retirement plans available.
  • Wellness program for employees and their families.

Our Mission: We heal people, promote health and strengthen communities.
Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.
As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.
Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.
Click here to learn more.

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