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Passport Agent Jobs (NOW HIRING)

University of Nebraska-Lincoln

Passport Agent

Lincoln, NE · On-site

$16.50/hr

Position Information Position Information EEO Statement Working Title Passport Agent Department Passport Office-10100 Requisition Number S_260524 Posting Open Date 08/04/2026 Application Review Date ...

City of Hoover

Library Specialist

Hoover, AL · On-site

$40K - $45K/yr

Master's Degree in Library Science Responsibilities Assists patrons with material selection and downloadables; answer reader's advisory questions; provides passport agent services; notarizes ...

City of Hoover

Library Specialist

Hoover, AL · On-site

$19.71/hr

Master's Degree in Library Science Responsibilities Assists patrons with material selection and downloadables; answer reader's advisory questions; provides passport agent services; notarizes ...

City of Hoover

Library Specialist

Hoover, AL · On-site

$40K - $45K/yr

Master's Degree in Library Science Assists patrons with material selection and downloadables; answer reader's advisory questions; provides passport agent services; notarizes documents for the public ...

New

CGI Inc.

Passport Support Associate III

San Diego, CA · On-site

$23.54/hr

Passport Support Associate III Category: Administration Main location: United States, California ... Verify all completed transactions and run designated reports. • Assist with Acceptance Agent ...

CGI

Passport Support Associate III

Dallas, TX · On-site

$16.75 - $21.75/hr

Passport Support Associate III CGI Federal is looking for motivated Support Associates to support ... Verify all completed transactions and run designated reports. Assist with Acceptance Agent training ...

CGI Inc.

Passport Data Clerk III

Honolulu, HI · On-site

Passport Data Clerk III Category: Administration Main location: United States, Hawaii, Honolulu ... agent training: prepare training materials, conduct "meet-and- greets," set-up training sessions ...

CGI

Passport Support Associate III

Dallas, TX · On-site

$16.75 - $21.75/hr

Passport Support Associate III CGI Federal is looking for motivated Support Associates to support ... Verify all completed transactions and run designated reports. Assist with Acceptance Agent training ...

CGI Inc.

Passport Support Associate III

Atlanta, GA · On-site

$20.64/hr

Passport Support Associate III Category: Administration Main location: United States, Georgia ... Verify all completed transactions and run designated reports. . Assist with Acceptance Agent ...

CGI Inc.

Passport Support Associate III

Seattle, WA · On-site

$25.79/hr

Passport Support Associate III Category: Administration Main location: United States, Washington ... Verify all completed transactions and run designated reports. . Assist with Acceptance Agent ...

CGI Inc.

Passport Support Associate III

San Juan, PR · On-site

$19.57/hr

Passport Support Associate III Category: Administration Main location: United States, Puerto Rico ... Verify all completed transactions and run designated reports. • Assist with Acceptance Agent ...

CGI Inc.

Passport Support Associate III

Detroit, MI · On-site

$21.94/hr

Passport Support Associate III Category: Administration Main location: United States, Michigan ... Verify all completed transactions and run designated reports. • Assist with Acceptance Agent ...

CGI Inc.

Passport Support Associate III

Dallas, TX · On-site

$20.67/hr

Passport Support Associate III Category: Administration Main location: United States, Texas, Dallas ... Verify all completed transactions and run designated reports. . Assist with Acceptance Agent ...

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Passport Agent information

See salary details

$5

$17

$24

How much do passport agent jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for passport agent in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a passport agent?

Passport Agents are government-authorized officials responsible for processing, verifying, and approving passport applications. They review documents, conduct interviews if necessary, and ensure all legal and security requirements are met before issuing a passport. Passport Agents may work at passport acceptance facilities, post offices, or consulates, and play a critical role in helping citizens obtain travel documents for international travel.

What are the key skills and qualifications needed to thrive as a passport agent?

To thrive as a Passport Agent, you need a solid understanding of government regulations, attention to detail, and experience in document verification, often supported by a high school diploma or equivalent. Familiarity with passport processing systems, identification authentication tools, and data management software is essential. Strong customer service, organizational skills, and the ability to handle sensitive information with discretion are crucial soft skills. These competencies ensure accurate, secure, and efficient processing of passport applications, maintaining public trust and compliance with legal standards.

What are some common challenges passport agents face during the application review process?

Passport Agents often encounter challenges such as incomplete or inaccurate documentation, applicants misunderstanding eligibility requirements, and the need to detect fraudulent documents. Careful attention to detail and strong communication skills are essential, as agents must explain missing information to applicants and ensure all legal criteria are met. Additionally, working under tight deadlines during peak travel seasons can add pressure, making effective time management an important aspect of the role.

What is the difference between Passport Agent vs Visa Specialist?

AspectPassport AgentVisa Specialist
Required CredentialsIdentification, customer service skillsSimilar credentials, often with additional visa processing certifications
Work EnvironmentGovernment offices, travel agenciesEmbassies, consulates, travel agencies
Employer & Industry UsageGovernment agencies, travel service providersEmbassies, immigration firms, travel agencies
Search & Comparison IntentUnderstanding passport processing rolesUnderstanding visa processing roles

While both Passport Agents and Visa Specialists assist travelers with documentation, Passport Agents primarily handle passport applications and renewals, whereas Visa Specialists focus on processing visas for international travel. They often work in similar environments and require comparable customer service skills, but their specific responsibilities differ based on the type of travel documentation involved.

How to become a certified passport agent?

To become a certified passport agent, you typically need to complete training provided by the issuing authority, such as the Department of State or equivalent agency, and pass any required exams. Certification requirements vary by location but often include background checks and demonstrating knowledge of passport application procedures and security protocols.

What qualifications do you need for a passport agent?

To become a passport agent, candidates typically need a high school diploma or equivalent, strong customer service skills, and knowledge of passport application procedures. Some positions may require background checks or security clearances, and familiarity with government forms and computer systems is often beneficial.
More about Passport Agent jobs

What cities are hiring for Passport Agent jobs?

Cities with the most Passport Agent job openings:

What states have the most Passport Agent jobs?

States with the most job openings for Passport Agent jobs include:

What job categories do people searching Passport Agent jobs look for?

The top searched job categories for Passport Agent jobs are:

Passport Agent jobs near you
Infographic showing various Passport Agent job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $35,664 per year, or $17.1 per hour.

Passport Agent

University of Nebraska-Lincoln

Lincoln, NE • On-site

$16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Oversee and execute the passport application process, ensuring all required materials and documents are correctly submitted.

  • Screen evidence of U.S. Citizenship, record application identification documentation, collect and forward passport fees, and secure personal identity information and federal documents.

  • Greet applicants, direct customers to service areas, assist walk-in applicants using scheduling software, and perform other duties as assigned.

Job description

Position Information
Position Information
EEO Statement
Working Title
Passport Agent
Department
Passport Office-10100
Requisition Number
S_260524
Posting Open Date
08/04/2026
Application Review Date: (To ensure consideration, please submit all application materials before review date)
08/12/2026
Posting Close Date
Open Until Filled
Yes
Description of Work
The passport agent will oversee and execute the passport application process and ensure all materials and documents needed to process the application are correctly submitted. The agent works independently screening evidence of U.S. Citizenship, recording application identification documentation, collecting and forwarding required passport fees and securing all personal identity information along with federal documents. Greeting applicants/customers, directing customers to desired service areas, assisting walk-in applicants using a computer based scheduling software and other duties as assigned.
At the University of Nebraska-Lincoln, we're proud to be consistently recognized by Forbes as a top employer, known for our welcoming and supportive work environment, commitment to professional growth, and outstanding benefits. UNL isn't just a workplace, it's a place to build your career and make a real impact in Nebraska.
When you join our team as a full-time, regular staff member, you'll enjoy:
Ample paid time off, including vacation, sick leave, parental leave, and holidays
Comprehensive insurance options including medical, dental, vision, and life
Employee & dependent scholarship program to pursue higher education
Generous retirement plans with a university match
The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See https://equity.unl.edu/notice-nondiscrimination/.
Minimum Required Qualifications
Associate's degree in business administration or related field plus minimum 2 years of clerical/office experience or related field required; equivalent education/experience considered. Must have basic level computer proficiency with the ability to use email and internet, word processing and spreadsheet software, maintain digital files, and cash handling experience. Must be able to demonstrate excellent customer service and communication skills along with the ability to work in a fast-paced environment requiring a high level of multi-tasking. Ability to work under pressure and unsupervised required. Ability to obtain Passport Acceptance Agent Certification within one week of start date.
Preferred Qualifications
Bachelor's degree in Business Administration or a related field preferred. Passport experience preferred. Passport Acceptance Agent Certification previously obtained desirable.
Pre-Placement Driving Record Review Required
No
Physical Required
No
Commercial Driver's License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances.
No
Criminal History Background Check Required
Yes
Posted Salary
$16.50/hr minimum
How to Apply
Click on "Apply to this Job". You will then either create an application or edit your current application that is on file.
For questions or accommodations related to this position contact
Gina Kroger
GINA.KROGER@UNL.EDU
Job Category (old)
Office/Service
Job Type
Full-Time
Alternate Work Schedule (if other than 8-5)
Work Location (City, State)
Lincoln, NE
Position funded by grant or other form of temporary funding?
No
If Temporary, indicate end date
Planned Hire Date:
Appointment End Date

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