Passenger Assistant Jobs in Raleigh, NC (NOW HIRING)

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.

Responsibilities Include:

• Provides safe and reliable transportation service to passengers by operating position specific vehicles which may include sedans, vans, paratransit vans, limousines, taxi-cabs, shuttles, transit buses, school buses, and/or motor coaches with a fixed or changing route
• Reports any maintenance problems to Maintenance in accordance with Company procedure and does not operate an unsafe vehicle
• Reports to duty on time and maintains assigned route on time but in a safe manner
• Physically assists passengers in evacuation of the vehicle in case of emergency
• Immediately reports any accident or incident per Company policy
• Exercises passenger and/or student management per Company policy
• Informs all appropriate personnel of problems/procedures
• Keeps the interior of the assigned vehicle clean and presentable
• Presents a neat and professional personal appearance at all times
• Ensures vehicle is properly fueled according to facility procedures
• Completes all required paperwork (including route change sheets, time cards, vehicle repair requests) and submits to the appropriate authority in a timely manner
• Maintains a cooperative attitude with fellow employees, supervisors, customers, and passengers while always promoting company goodwill
• Prepares vehicle for inclement weather conditions, including scraping or cleaning windows, applying tire chains
• Safely and efficiently utilizes vehicle equipment, including wheelchair lifts, radios and emergency equipment
• Other duties as assigned

Additional responsibilities for our Paratransit Drivers may apply per location requirements and include but are not limited to:

• Must have experience transporting senior and/or disabled citizens in accordance with pre-arranged appointments/schedules
• Must be able to provide individualized assistance/accommodation to senior and or disabled passengers by utilizing wheelchair lifts, seats and other special access necessary to effect a safe, secure and comfortable ride
• Must ensure that individuals with disabilities have adequate time to complete boarding or disembarking from the vehicle
• Previous experience as a Paratransit Driver recommended

Qualifications

Requirements Include:

• Minimum of 3 year of CDL driving experience (we are unable to train new CDL drivers)
• Must be at least 21 years of age; for Tennessee School Bus Drivers, must be at least 25 years of age per state law.
• Must possess, or be able to obtain, all valid applicable state license and other required certifications to operate company vehicles
• Must possess a CDL B with Passenger and Airbrake endorsement
• Must meet physical and medical requirements and pass substance abuse screening; as a safety-sensitive employee, will be subject to random substance abuse screening under Company policy
• Must satisfactorily complete and pass all training and attend safety meetings and in-service meetings in order to remain qualified
• Extensive knowledge of traffic rules and regulations
• Strong communication and interpersonal skills
• Ability to lift and assist passengers when necessary
• Must have a high degree of attention and considerable dexterity in the control of vehicles such as sedans, vans, paratransit vans, limousines, taxi-cabs, shuttles, transit buses, school buses, and/or motor coaches
• Must practice defensive driving at all times and avoid vehicular and industrial accidents by practicing safe driving and work habits
• Compliance with all applicable company, federal, state, county, district, and contract specific Driver requirements

Note: All interested applicants for a Transit Driver position begin with us as a Driver Trainee. The best-trained drivers in the business work for us because we devote a significant amount of resources, training and development to our employees. Upon successful completion of our training program and successful completion of all necessary requirements for the position, individuals are placed in a Driver role.

We Offer

Physical Health

• Exceptional Medical, Dental, Vision, and Life Insurance benefits

Financial Health

• Competitive compensation packages
• 401(k) with 4% employer match
• Financial Wellness Tool
• Commuter Benefits

Emotional Health

• Employee Assistance Program (EAP)
• PTO for part-time and full-time positions
• Paid holidays
• Pet & Legal Insurance

Personal Development

• On-the-job training and skills development
• Internal transfer opportunities for career growth

*Benefits vary by position and location

WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.