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Parts Service Manager Jobs (NOW HIRING)

Samuel

Manager, Parts & Service

Fort Mill, SC

Support key accounts with proactive maintenance planning and lifecycle management of strapping equipment * Resolve escalated service and parts issues quickly and effectively * Provide technical ...

jbpco

Parts & Service Center Manager

Morgantown, PA · On-site

Parts and Service Center Manager Drive Repairs. Lead the Crew. Keep Fleets Rolling! Location: Morgantown, PA Your Impact - Big and Bold! The Parts & Service Center Manager takes charge of daily ...

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Parts Service Manager information

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$32.5K

$66.6K

$119.5K

How much do parts service manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for parts service manager in the United States is $66,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $93,000.00 per year, depending on experience, location, and employer.

What is the difference between Parts Service Manager vs Parts Counter Person?

AspectParts Service ManagerParts Counter Person
ResponsibilitiesOversees parts department, manages staff, handles customer service, and coordinates inventoryAssists customers in selecting parts, processes sales, and maintains parts display
Required SkillsLeadership, inventory management, customer service, technical knowledgeCustomer service, product knowledge, sales skills
Work EnvironmentOffice and parts department, supervisory roleCounter area, direct customer interaction
CertificationsOften requires automotive or industry-specific certificationsTypically no formal certifications required

The Parts Service Manager focuses on managing the entire parts department, including staff and inventory, while the Parts Counter Person primarily interacts with customers to assist with parts selection and sales. Both roles require product knowledge and customer service skills, but the manager role involves leadership and operational responsibilities.

What cities are hiring for Parts Service Manager jobs? Cities with the most Parts Service Manager job openings:
What are the most commonly searched types of Parts Service jobs? The most popular types of Parts Service jobs are:
What states have the most Parts Service Manager jobs? States with the most job openings for Parts Service Manager jobs include:
Parts Service Manager jobs near you

District Parts / Service Manager - WE

Kia America, Inc.

Renton, WA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

At Kia, we’re creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day.

Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and paid time off. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.
Status

Exempt 

General Summary
This role provides dealership consulting and support to enhance the Service Customer Experience while maintaining dealership profitability. The position focuses on strengthening customer perception of the Kia brand and dealer, and maximizing repeat purchase intent. The District Parts & Service Manager supports dealers in marketing Kia parts and accessories, increasing service retention, and ensuring compliance with all Kia America (KUS) standards and policies. Regular dealership visits are an essential function of this role.
Essential Duties and Responsibilities

1st Priority - 30%

Customer Experience: Manages and directs all District Service activities in accordance with KUS corporate and regional policies and procedures.  This includes achievement of all Customer Satisfaction, Service Retention, and Quality initiatives and targets.

2nd Priority - 30%
Parts Sales & Marketing: Manages and directs all District  Parts activities in accordance with KUS corporate and regional policies and procedures.  This includes PIO/DIO, drop ship, parts and service marketing, and achievement of monthly and annual parts sales targets.

3rd Priority - 20%

Warranty: Lead all District Warranty activities in accordance with KUS corporate and regional policies and procedures.

4th Priority - 10%

Training: Manages and directs all District Fixed Operations Training activities in accordance with KUS corporate and regional policies and procedures.

5th Priority - 10%

Customer Care Consulting: Manages and directs all District Customer Care activities, including limited technical assistance, Express Service, and Kia Service Rental Program, in accordance with KUS corporate and regional policies and procedures.

Personally Performed Duties

  • Conduct annual and ongoing business planning with dealerships, including parts and labor forecasting, capacity planning, financial goals, and customer experience initiatives.
  • Drive achievement of customer satisfaction and retention objectives using customer feedback, audits, mystery shopping, and performance monitoring.
  • Ensure dealer compliance with all Kia America (KUS) standards, policies, warranty requirements, and incentive programs.
  • Support dealer development through staff training, coaching, and implementation of service technologies and retention programs.
  • Promote Kia parts, accessories, and service programs; oversee marketing efforts and fixed operations co‑op expenditures.
  • Guide parts inventory management, special‑order procedures, and reporting to meet business goals.
  • Support warranty operations, audits, labor rate submissions, and documentation accuracy.
  • Facilitate KUS training enrollments, support new dealers, and maintain training records.
  • Provide customer care consulting, complaint resolution, goodwill guidance, and technical assistance, including campaign support and quality feedback to KUS.
Qualifications/Education

Bachelor’s degree or equivalent experience.

Job Requirement

Overall Related Experience

  • Specialized OEM automotive vocational or technical training preferred.
  • Wholesale and retail dealership experience preferred.
  • Business consulting experience.

Directly Related Experience

  • Demonstrated evidence of technical aptitude, either via formal education or hands-on automotive experience.
  • Understanding of financial statements, budgeting, and cost management.
  • Ability to negotiate and resolve owner concerns consistent with KUS policies/procedures.
  • Ability to develop a business case and deliver to dealership management teams.
  • Ability to lead district-level meetings and deliver meaningful communications.

Position Requirements

  • Frequent travel may be required domestically and/or internationally.
  • Daily/weekly/monthly dealer visits are required and an essential function of this position.
  • Frequent travel may include but is not limited to monthly/quarterly/annual visits to Regional Offices or Headquarters as required by the job.
  • May need to work additional hours outside of normal business hours as required by the job, including weekends or holidays.
  • Perform other duties as assigned.
  • Ability to relocate to a new location if requested by the company.
  • Must have valid Driver’s License and maintain a responsible record that meets the criteria established by KUS.
  • Required to drive a company vehicle.
Specialized Skills and Knowledge Required
  • Working knowledge of personal computers and Microsoft suite of software.
  • Excellent verbal and written communications skills.
  • Ability to support multiple projects and ad-hoc assignments
  • Maintain a valid driver’s license and responsible driving record.

Competencies

  • Care for People
  • Chase Excellence Every Day
  • Dare to Push Boundaries
  • Empower People to Act
  • Move Further Together

Pay Range

$89,936.24 - $121,409

Pay will be based on several variables that are unique to each candidate, including but not limited to, job-related skills, experience, relevant education or training, etc.

Equal Employment Opportunities

KUS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law.  KUS complies with applicable law governing non-discrimination in employment in every location in which KUS has offices.  The KUS EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment.

Disclaimer:  The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

About Kia America

Sourced by ZipRecruiter

Industry

Motor vehicle manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Irvine, CA, US

Year founded

1994

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