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Parts Service Manager Jobs (NOW HIRING)

Samuel

Manager, Parts & Service

Fort Mill, SC

Support key accounts with proactive maintenance planning and lifecycle management of strapping equipment * Resolve escalated service and parts issues quickly and effectively * Provide technical ...

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Parts Service Manager information

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$32.5K

$66.6K

$119.5K

How much do parts service manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for parts service manager in the United States is $66,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $93,000.00 per year, depending on experience, location, and employer.

What is the difference between Parts Service Manager vs Parts Counter Person?

AspectParts Service ManagerParts Counter Person
ResponsibilitiesOversees parts department, manages staff, handles customer service, and coordinates inventoryAssists customers in selecting parts, processes sales, and maintains parts display
Required SkillsLeadership, inventory management, customer service, technical knowledgeCustomer service, product knowledge, sales skills
Work EnvironmentOffice and parts department, supervisory roleCounter area, direct customer interaction
CertificationsOften requires automotive or industry-specific certificationsTypically no formal certifications required

The Parts Service Manager focuses on managing the entire parts department, including staff and inventory, while the Parts Counter Person primarily interacts with customers to assist with parts selection and sales. Both roles require product knowledge and customer service skills, but the manager role involves leadership and operational responsibilities.

What cities are hiring for Parts Service Manager jobs? Cities with the most Parts Service Manager job openings:
What are the most commonly searched types of Parts Service jobs? The most popular types of Parts Service jobs are:
What states have the most Parts Service Manager jobs? States with the most job openings for Parts Service Manager jobs include:
Parts Service Manager jobs near you
Infographic showing various Parts Service Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $66,566 per year, or $32 per hour.
District Parts & Service Manager (Level DOE)

District Parts & Service Manager (Level DOE)

DOOSAN

Pittsburgh, PA • Remote

Other

Posted 8 days ago

Job description

At Doosan Bobcat, our success is powered by our people. Through our winning culture and one global team working together, we deliver the best products and service to our customers - and make the world a better place. Join our team today and start building your career with a worldwide leader.

This is a remote position, also referred to as virtual or work from home. 

Job Information

The District Parts & Service Manager (DPSM) is dedicated to enhancing dealership operations and achieving high levels of customer satisfaction within the assigned district. This role requires a comprehensive understanding of market dynamics, customer demographics, and competitive landscapes. Key responsibilities include managing daily operational activities, fostering quality service experiences, and actively promoting parts and service programs. By building and maintaining strong relationships with dealership personnel, the DPSM aims to ensure that operational goals are met while effectively addressing customer concerns and feedback.

Role & Responsibility

District Management:

  • Develop an understanding of the assigned District, including market potential, customer demographics, and competitive awareness.
  • Collaborate with dealerships to ensure quality experiences at all operational levels, fostering high customer satisfaction.
  • Build and maintain relationships throughout the dealer organization to achieve common goals and objectives.
  • Manage day-to-day activities, plans, goals, and financial resources.
  • Communicate customer and dealer needs effectively to relevant departments.
  • Contribute to the development of annual district strategies and individual dealer plans to support business objectives.
  • Drive district parts sales and effective stocking behaviors to meet Annual Operating Plan (AOP) targets through proactive dealer engagement.
  • Promote parts and service programs at dealerships to ensure comprehensive knowledge of company policies and procedures.
  • Advise dealership staff on service and maintenance practices for contracted products, enhancing service quality.
  • Support potential new dealerships in establishing their parts/service departments and assist in evaluating their capabilities.
  • Provide assistance during dealer termination processes as needed

Dealer Communication and Accountability:

  • Support dealer performance through daily interactions, quarterly Parts/Service reviews, and action plan meetings.
  • Assist in creating actionable plans to encourage buy-in from dealer principals, parts managers, and service managers.
  • Ensure execution of action plan items to uphold compliance and drive continuous improvement.

Customer Service:

  • Engage jointly with the dealer and dissatisfied customers to efficiently resolve complaints, ensuring timely responses and follow-ups on resolutions and satisfaction surveys.
  • Provide technical resources during challenging situations, demonstrating a commitment to excellent customer service.
Job Requirement
  • Preferred: Bachelor's degree in a relevant field; candidates with an Associate's degree or equivalent education combined with extensive relevant experience will also be considered.
  • 2>7 years of experience in parts and service management, operations management, or customer support within relevant industries.
  • Strong verbal and written communication skills for effective exchanges with dealers and customers.
  • Proactive engagement skills to build and maintain relationships based on trust and reliability.
  • Understanding of mechanical principles and equipment troubleshooting skills for effective dealer support.
  • Proficient in using performance data to promote accountability and implement positive changes within dealer operations.
  • Strong organizational skills to balance travel commitments and remote work tasks while meeting deadlines.
  • Ability to influence and motivate dealers and colleagues toward shared objectives.
  • Experience in team meetings and presenting ideas clearly to foster engagement.

 As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more.

Doosan is an Equal Opportunity Employer, including Individuals with Disabilities and Protected Veterans.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. If you have a disability or special need that requires accommodation, please contact us at 701-476-4263. 

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