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Parts Manager Jobs in Springfield, MA (NOW HIRING)

Scranton GMC Cadillac

Parts Counterperson

Vernon, CT · On-site

Work with the parts manager and parts team on a daily basis that will help make the department more efficient. * Ensure that customers receive prompt, courteous, and effective service. * Complete ...

Family Ford of Enfield

Parts Counterperson

Enfield, CT

$18/hr

Work with parts manager to locate any parts not in stock * Complete special order part request for the customer * Communicate with customer on parts status * Communicate with staff and customers in a ...

Family Ford of Enfield

Parts Counterperson

Enfield, CT

$18/hr

Work with parts manager to locate any parts not in stock * Complete special order part request for the customer * Communicate with customer on parts status * Communicate with staff and customers in a ...

Family Ford of Enfield

Parts Counterperson

Enfield, CT · On-site

$18/hr

Work with parts manager to locate any parts not in stock * Complete special order part request for the customer * Communicate with customer on parts status * Communicate with staff and customers in a ...

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All JobsParts JobsParts Manager JobsParts Manager Jobs in Springfield, MA

Parts Manager information

See Springfield, MA salary details

$29.2K

$61.6K

$107.5K

How much do parts manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for parts manager in Springfield, MA is $61,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,700.00 and $70,100.00 per year, depending on experience, location, and employer.

What Does a Parts Manager Do?

As a parts manager, you supervise the parts department, manage inventory, and assist with customer service. Your job duties include managing the staff in the parts department, overseeing the order process for replacement parts, and boosting sales of parts. You can find parts manager jobs in the automotive and construction industries. In the auto industry, you primarily work in the service center and make sure the mechanics have the replacement parts necessary to complete maintenance and repairs on customers’ vehicles.

What are the key skills and qualifications needed to thrive as a Parts Manager, and why are they important?

To thrive as a Parts Manager, you need expertise in inventory management, supply chain operations, and a solid understanding of automotive or machinery parts, often supported by relevant experience or vocational training. Familiarity with inventory management software (such as ADP or CDK), point-of-sale systems, and sometimes certification in parts operations or logistics is typically required. Strong organizational skills, attention to detail, and effective communication help build relationships with suppliers and internal teams. These skills ensure efficient parts availability, cost control, and high customer satisfaction in a demanding and fast-paced environment.

What does a Parts Manager do?

A Parts Manager oversees the ordering, storage, and distribution of parts within an automotive dealership, repair shop, or similar organization. They are responsible for managing inventory, maintaining proper stock levels, and ensuring that parts are available when needed for repairs and maintenance. Parts Managers also supervise staff, handle customer inquiries, and work closely with service departments to fulfill parts requests efficiently. Their role is vital in ensuring smooth operations and customer satisfaction.

How does a Parts Manager typically collaborate with other departments within an automotive dealership?

As a Parts Manager, you will work closely with service, sales, and inventory departments to ensure efficient parts availability and customer satisfaction. Daily responsibilities often include communicating with service advisors and technicians to fulfill repair requests, coordinating with the sales team to support vehicle sales, and managing stock levels to avoid shortages or overstock situations. Effective collaboration and clear communication are crucial, as these interactions directly impact workflow efficiency and customer experience. Developing strong interdepartmental relationships can also open opportunities for career advancement within the dealership.

What is the difference between Parts Manager vs Service Advisor?

AspectParts ManagerService Advisor
Primary RoleOversees parts inventory, procurement, and distributionCommunicates with customers about service needs and estimates
Required CertificationsNone specific, often automotive or dealership experienceCustomer service or automotive service certifications
Work EnvironmentParts department, inventory managementService department, customer interaction
Industry UsageAutomotive, heavy machinery, fleet servicesAutomotive repair shops, dealerships

The Parts Manager focuses on managing parts inventory and procurement, ensuring the right parts are available for repairs. In contrast, the Service Advisor acts as the communication link between customers and technicians, explaining repairs and providing estimates. Both roles are essential in automotive service environments but serve different functions within the workflow.

More about Parts Manager jobs
What are the most commonly searched types of Parts jobs in Springfield, MA? The most popular types of Parts jobs in Springfield, MA are:
What are popular job titles related to Parts Manager jobs in Springfield, MA? For Parts Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Parts Manager jobs in Springfield, MA look for? The top searched job categories for Parts Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Parts Manager jobs? Cities near Springfield, MA with the most Parts Manager job openings:
Parts Manager jobs near you
Infographic showing various Parts Manager job openings in Springfield, MA as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $62,915 per year, or $30.2 per hour.

Kia Automotive Parts Associate

Balise Motor Sales

West Springfield, MA • On-site

$16 - $24/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 23 days ago

Job description

Parts Counter Associate

The Parts Counter Associateis responsible for assisting mechanics and customers with purchasing needs for parts and supplies.

Job Description:

  • Tracking all incoming and outgoing parts for dealership
  • Handling parts payment collection and making sure all parts are billed correctly through service department and collision repair.
  • Packaging and shipping parts back to the manufacturer
  • Complete appropriate record keeping; including tagging all parts with customer name and job number for easy reference
  • Refer to parts manual (hard copy & electronic format) to identify exactly the right parts for the make, model, and year of vehicles being serviced.
  • Providing highest quality of customer service
  • Answer phone calls providing price quotes and other information
  • Notify Parts Manager of out-of-stock parts or materials that need immediate attention
  • Notify Service Advisor and/or Customer when specialty parts have been received
  • Notify the Body Shops when all parts have been arrived and when they will be delivered
  • Assist in putting all order away in a timely manner
  • Follow up on backordered parts
  • Other duties assigned by the Parts Manager

Environmental & Physical Requirements:

  • While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear.
  • While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 50 pounds
  • This position may require up to 0-5% travel

Benefits Include:

  • Health, dental, life and disability insurance
  • 401(k) with company match
  • Flexible spending accounts
  • Paid Time-Off

Skills & Requirements:

  • Experience in the automotive Parts Field
  • Customer service and organization skills
  • Familiarity with the vehicle products is preferred, but not required
  • CDK Knowledge and Experience is preferred, but not required

Apply