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Parts Manager Jobs in Springfield, MA (NOW HIRING)

Scranton GMC Cadillac

Parts Counterperson

Vernon, CT · On-site

Work with the parts manager and parts team on a daily basis that will help make the department more efficient. * Ensure that customers receive prompt, courteous, and effective service. * Complete ...

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Parts Manager information

See Springfield, MA salary details

$29.8K

$62.9K

$109.8K

How much do parts manager jobs pay per year?

As of May 31, 2026, the average yearly pay for parts manager in Springfield, MA is $62,915.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $71,600.00 per year, depending on experience, location, and employer.

What Does a Parts Manager Do?

As a parts manager, you supervise the parts department, manage inventory, and assist with customer service. Your job duties include managing the staff in the parts department, overseeing the order process for replacement parts, and boosting sales of parts. You can find parts manager jobs in the automotive and construction industries. In the auto industry, you primarily work in the service center and make sure the mechanics have the replacement parts necessary to complete maintenance and repairs on customers’ vehicles.

What are the key skills and qualifications needed to thrive as a Parts Manager, and why are they important?

To thrive as a Parts Manager, you need expertise in inventory management, supply chain operations, and a solid understanding of automotive or machinery parts, often supported by relevant experience or vocational training. Familiarity with inventory management software (such as ADP or CDK), point-of-sale systems, and sometimes certification in parts operations or logistics is typically required. Strong organizational skills, attention to detail, and effective communication help build relationships with suppliers and internal teams. These skills ensure efficient parts availability, cost control, and high customer satisfaction in a demanding and fast-paced environment.

How does a Parts Manager typically collaborate with other departments within an automotive dealership?

As a Parts Manager, you will work closely with service, sales, and inventory departments to ensure efficient parts availability and customer satisfaction. Daily responsibilities often include communicating with service advisors and technicians to fulfill repair requests, coordinating with the sales team to support vehicle sales, and managing stock levels to avoid shortages or overstock situations. Effective collaboration and clear communication are crucial, as these interactions directly impact workflow efficiency and customer experience. Developing strong interdepartmental relationships can also open opportunities for career advancement within the dealership.

What is the difference between Parts Manager vs Service Advisor?

AspectParts ManagerService Advisor
Primary RoleOversees parts inventory, procurement, and distributionCommunicates with customers about service needs and estimates
Required CertificationsNone specific, often automotive or dealership experienceCustomer service or automotive service certifications
Work EnvironmentParts department, inventory managementService department, customer interaction
Industry UsageAutomotive, heavy machinery, fleet servicesAutomotive repair shops, dealerships

The Parts Manager focuses on managing parts inventory and procurement, ensuring the right parts are available for repairs. In contrast, the Service Advisor acts as the communication link between customers and technicians, explaining repairs and providing estimates. Both roles are essential in automotive service environments but serve different functions within the workflow.

More about Parts Manager jobs
What are the most commonly searched types of Parts jobs in Springfield, MA? The most popular types of Parts jobs in Springfield, MA are:
What are popular job titles related to Parts Manager jobs in Springfield, MA? For Parts Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Parts Manager jobs in Springfield, MA look for? The top searched job categories for Parts Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Parts Manager jobs? Cities near Springfield, MA with the most Parts Manager job openings:
Parts Manager jobs near you
Infographic showing various Parts Manager job openings in Springfield, MA as of May 2026, with employment types broken down into 94% Full Time, 4% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $62,915 per year, or $30.2 per hour.
Asst. Parts Manager

Asst. Parts Manager

Bertera Subaru of West Springfield

West Springfield, MA • On-site

$20 - $22/hr

Full-time

Posted 3 days ago

Job description

Job Title: Assistant Parts Manager
Job Location: West Springfield, MA.
Company: Bertera Subaru West Springfield
Job Type: Full-time
Job Summary:
We are seeking a motivated and competent individual to join our team as an Assistant Parts Manager. The successful candidate will assist the Parts Manager in overseeing the efficient operation of the parts department, including inventory management, customer service, and staff supervision. This role requires strong organizational, communication, and problem-solving skills, as well as a high level of attention to detail.
Responsibilities:
- Assist the Parts Manager in supervising the day-to-day operations of the parts department, ensuring that quality standards are met and customer satisfaction is achieved.
- Maintain accurate inventory records, monitor stock levels, and place orders to replenish inventory as needed.
- Work closely with suppliers to ensure timely and cost-effective procurement of parts and accessories.
- Assist in pricing parts and maintaining competitive pricing strategies to maximize sales and profitability.
- Provide exceptional customer service by promptly addressing customer inquiries, offering product recommendations, and resolving any concerns or complaints in a professional manner.
- Collaborate with the Parts Manager to develop and implement strategies to increase parts department sales and profitability.
- Support the Parts Manager in training and supervising parts department staff, including providing guidance, performance feedback, and ensuring that all employees adhere to company policies and procedures.
- Assist in managing warranty claims, return goods, and exchanges, ensuring compliance with established policies and procedures.
- Maintain a clean and organized parts department, ensuring that parts are properly stored, labeled, and easily accessible.
- Stay updated on industry trends, new products, and technological advancements in the automotive/machinery industry to effectively assist customers and make informed recommendations.
Qualifications:
- High school diploma or equivalent; additional education or certifications in automotive/machinery parts management is a plus.
- Prior experience in a parts department, preferably in the automotive/machinery industry.
- Strong knowledge of automotive/machinery parts, equipment, and inventory management practices.
- Excellent computer skills, including proficiency in Microsoft Office and Parts Management Systems.
- Exceptional communication and interpersonal skills for effective interaction with customers, suppliers, and colleagues.
- Detail-oriented and highly organized with the ability to multitask and prioritize work.
- Strong problem-solving abilities and the capacity to handle customer concerns with professionalism and empathy.
- Ability to work independently and collaboratively within a team.
- Physical ability to lift heavy objects and spend time on your feet.
- Valid driver's license.
We offer competitive compensation and benefits packages commensurate with experience. If you are passionate about automotive/machinery parts, have strong leadership potential, and are seeking a challenging and rewarding career in parts management, we encourage you to apply.
To apply, please submit your resume and cover letter via Online Application.

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