ZipRecruiter

Log In

1

Partner Success Manager Jobs in Rochester, NY (NOW HIRING)

Paychex

Client HR Business Partner I

West Henrietta, NY

$22.61 - $35.53/hr

Provides consultative guidance and advice to clients in Performance Management, Recruiting and ... Our valued employees and commitment to DEI are the essence of our internal and external success.

Bonadio

Resource Manager, Tax

Rochester, NY · On-site

$80K - $90K/yr

Partner with leadership to ensure smooth operational integration of merged/acquired firms. Required ... Documented leadership experience with demonstrated success managing teams greater than 100 ...

The Bonadio Group

Resource Manager, Tax

Rochester, NY · On-site

$80K - $90K/yr

Partner with leadership to ensure smooth operational integration of merged/acquired firms. Required ... Documented leadership experience with demonstrated success managing teams greater than 100 ...

ShiftHop LLC

Director of Operations

Rochester, NY · Remote

$85K - $135K/yr

... partner facilities, and resolving any Accounts Payable complaints * Assist in the hiring, training and oversight of Facility Success Managers and ShiftHopper Success Managers, further overseeing the ...

Bonadio

Resource Manager, Assurance

Rochester, NY

$80K - $90K/yr

As a leader of the Firm, the Resource Manager - Assurance Service Line serves as a trusted partner ... Proven leadership experience with demonstrated success managing large teams. * Strong project ...

EVERGREEN

Territory Manager

Rochester, NY · Remote

Territory Manager Location: Wester & Upstate New York Territory: Western NY to include Buffalo ... for partnership, expertise, and guidance--and this role plays a critical part in their success.

ADP

CPA District Manager

Rochester, NY

Proven success in a partner selling environment. * Strong technical proficiency, research ... Strong time management with good organizational skills * SaaS experience is a plus * Bachelor ...

ADP

CPA District Manager

Rochester, NY · On-site

Proven success in a partner selling environment. * Strong technical proficiency, research ... Strong time management with good organizational skills * SaaS experience is a plus * Bachelor ...

next page

Showing results 1-20

All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Rochester, NY

Partner Success Manager information

See Rochester, NY salary details

$32.1K

$82K

$138.1K

How much do partner success manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for partner success manager in Rochester, NY is $81,957.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $97,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Partner Success Manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What is a Partner Success Manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the typical challenges a Partner Success Manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.
What job categories do people searching Partner Success Manager jobs in Rochester, NY look for? The top searched job categories for Partner Success Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Partner Success Manager jobs? Cities near Rochester, NY with the most Partner Success Manager job openings:
Partner Success Manager jobs near you
Customer Success Sales Manager

Customer Success Sales Manager

CADimensions, Inc.

Rochester, NY • On-site, Remote

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

CUSTOMER SUCCESS SALES EXECUTIVE

At CADimensions, we believe great sales is about more than closing deals — it's about building trusted partnerships and helping customers solve real challenges. Our Account Managers are at the forefront of that mission, connecting innovative technology with the people who need it most.

We're looking for a driven, relationship-focused Customer Success Sales Executive to grow and manage a portfolio of customers, uncover new opportunities, and deliver solutions that create real impact. This role is perfect for someone who is curious, resilient, and motivated by both winning new business and helping customers succeed long-term.

WHAT YOU WILL BE DOING:

  • Build and manage strong relationships within a defined set of accounts, serving as a trusted advisor to customers.
  • Prospect and generate new opportunities within existing accounts and targeted prospects.
  • Own the full sales cycle, including identifying opportunities, progressing deals, forecasting, and closing business.
  • Partner closely with customers to understand their needs and align solutions that drive value.
  • Maintain accurate and up-to-date activity, pipeline, and forecasting within HubSpot CRM.
  • Collaborate with internal teams (technical, marketing, and leadership) to deliver a seamless customer experience.
  • Continuously develop product knowledge, including certifications in Dassault Systèmes or other vendor solutions.
  • Stay proactive and persistent in follow-up to ensure opportunities move forward and customers stay engaged.
  • Contribute to team success by sharing insights, best practices, and supporting overall sales initiatives.

WHAT YOU NEED TO BE SUCCESSFUL:

  • Bachelor's degree in Business, Engineering, or related field (or equivalent experience)
  • 2–3 years of sales experience, including prospecting and closing business
  • Strong ability to build relationships and earn trust with customers
  • Self-motivated with strong problem-solving and critical thinking skills
  • Excellent communication, organization, and follow-through
  • Ability to collaborate effectively across teams to drive results

PREFERRED QUALIFICATIONS:  

  • Experience selling CAD, engineering, or manufacturing solutions
  • Familiarity with SOLIDWORKS or similar platforms
  • Experience using HubSpot CRM
  • Proven track record of generating pipeline and closing new business
  • Experience with solution-based or consultative sales approaches

PERKS OF WORKING AT CADIMENSIONS

  • Competitive Compensation: $50,000 – $60,000 base salary plus commission
  • Health Benefits: Medical, dental, and vision coverage, including a medical plan option where CADimensions pays 100%.
  • 401(k) with Immediate Matching: Company match available with no waiting period, helping you start building for the future right away.
  • Generous Time Off: Paid time off to recharge that increase every year, plus dedicated paid volunteer time so you can give back to causes that matter to you.
  • Flexibility: Remote work environment with the ability to work where you're most productive.
  • Growth Opportunities: The chance to develop your technical and business systems expertise while working closely with teams across the organization.
  • Great Culture: A collaborative team environment recognized as a Great Place to Work, where people genuinely support each other and enjoy what they do.

ABOUT US 
CADimensions, Inc. is the premier provider of innovative tools and solutions for the Engineering and Manufacturing community. We partner with industry leaders to offer state-of-the-art CAD software, 3D printing technologies, and comprehensive consulting services. Our mission is to empower our clients to bring their visions to life by enhancing efficiency and fostering creativity. Whether it's through advanced design services, cutting-edge additive manufacturing, or expert training and support, CADimensions is dedicated to driving success and innovation for our customers. Join us and be a part of a dynamic team that is shaping the future of engineering and manufacturing. 

Visit us at CADimensions to learn more about our products and services.

EQUAL OPPORTUNITY EMPLOYER
CADimensions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected characteristic.