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Partner Success Manager Jobs in Orem, UT (NOW HIRING)

Customer Success Manager

South Jordan, UT ยท On-site

  • Medical

  • Retirement

  • PTO

Your primary objectives are to champion partner success, drive adoption and utilization of Lumion ... Relationship management and customer success experience are critical, and stellar communication ...

The mission of the Client Success Management organization is to deliver best in class service, ease of use, and flawless execution, resulting in the establishment of trusted partnerships with clients.

The mission of the Client Success Management organization is to deliver best in class service, ease of use, and flawless execution, resulting in the establishment of trusted partnerships with clients.

Client Success Manager

South Jordan, UT ยท On-site

$70K - $82K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The individual will play an active role in building partnerships with the accounts assigned to the Client Success Manager. This individual will reach into our customer organizations and build strong ...

Client Success Manager

South Jordan, UT ยท On-site

$70K - $82K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The individual will play an active role in building partnerships with the accounts assigned to the Client Success Manager. This individual will reach into our customer organizations and build strong ...

The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...

We pride ourselves on building lasting partnerships with our clientele. As a Customer Success Manager, you will be the primary point of contact for our valued clients. You will play a pivotal role in ...

The mission of the Client Success Management organization is to deliver best in class service, ease of use, and flawless execution, resulting in the establishment of trusted partnerships with clients.

The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...

The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...

Customer Success Manager

Lehi, UT ยท On-site

$180K/yr

  • Medical

  • Retirement

  • PTO

The opportunity As a Customer Success Manager at Route, you will own a portfolio of strategic ... Identify growth opportunities and partner with Account Executives to expand merchant relationships.

Customer Success Manager

Lehi, UT ยท On-site

$95K - $120K/yr

We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep ... AI Success Manager - Broccoli AI This is a blend of customer relationship ownership, optimizing AI ...

We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep ... AI Success Manager - Broccoli AI This is a blend of customer relationship ownership, optimizing AI ...

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... Partner with Product and Engineering to surface customer insights and resolve issues efficiently.

Customer Success Manager

Provo, UT ยท On-site

$57K - $65K/yr

  • Medical

  • Dental

  • Vision

  • PTO

... success team. Candidates in this role will be accountable for providing the highest level of ... Partner with Team Leads and Operations to identify knowledge gaps, propose training topics, and ...

Partner with Sales and Renewals team on renewal and upsell opportunities * Identify risks early and ... Proven success managing 20-30 B2B accounts with ACVs of $70K-$150K * Strong verbal and written ...

Customer Success Manager

Provo, UT ยท On-site

$57K - $65K/yr

  • Medical

  • Dental

  • Vision

  • PTO

... success team. Candidates in this role will be accountable for providing the highest level of ... Partner with Team Leads and Operations to identify knowledge gaps, propose training topics, and ...

Customer Success Manager What you will be doing: * Onboard & Activate New Customers: Guide new ... Be a Strategic Partner: Help customers understand how to best use Piston to reduce fuel spend ...

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Showing results 1-20

Partner Success Manager information

See Orem, UT salary details

$28.3K

$72.2K

$121.7K

How much do partner success manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for partner success manager in Orem, UT is $72,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $86,100.00 per year, depending on experience, location, and employer.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What are popular job titles related to Partner Success Manager jobs in Orem, UT?

For Partner Success Manager jobs in Orem, UT, the most frequently searched job titles are:

What cities near Orem, UT are hiring for Partner Success Manager jobs?

Cities near Orem, UT with the most Partner Success Manager job openings:

Customer Success Manager

Lumion

South Jordan, UT โ€ข On-site

Other

Medical, Retirement, PTO

Re-posted 27 days ago


Job description

Customer Success Manager | Full Time, In-Person, South Jordan, UT

Lumion is a leader in innovative tuition solutions, providing advanced software and comprehensive servicing for educational institutions and students. Our mission is to empower trade and technical schools to offer the most trusted operational software and services, enhancing enrollment and giving students access to life-changing education. We are obsessed with training the next generation of skilled tradespeople by supporting the career development of students in high-impact professions. We serve industries from healthcare and skilled construction to transportation, culinary arts, and cosmetology. Lumion is funded by top-tier venture firms, including but not limited to TTV Capital, Tusk Ventures.

Position: Customer Success Manager

The Role: We are a fast-growing startup looking for a highly motivated individual to be the face of Lumion to our partner schools. Your primary objectives are to champion partner success, drive adoption and utilization of Lumion's solutions, and identify opportunities for expansion that deepen each school's impact. You must be self-motivated, set ambitious goals, and over-deliver in half the scheduled time. Relationship management and customer success experience are critical, and stellar communication skills are essential. Expect a highly-talented, driven, intense, and bold team. Your compensation will include equity ownership.

Employment Type: Full-time, in person in South Jordan, Utah

Key Responsibilities Partner Management and Strategy
  • Develop and execute strategic success roadmaps aligned with partner goals
  • Strengthen partner health metricsโ€”such as product usage, NPS, retention, and expansion
  • Proactively identify risks and surface opportunities using data and KPIs
  • Act as the internal advocate for partners, ensuring their needs inform product and business decisions.
  • Track partner usage and promptly engage when a drop in activity is detected.
Onboarding and Growth
  • Lead successful onboarding of new partner schools
  • Ensure partners quickly achieve value and are set up for long-term success
  • Identify upsell opportunities and pass leads off to Revenue Team
Cross-functional Collaboration
  • Work closely with Product, Sales, Marketing, Implementation, and Operations to introduce and launch new features and products
  • Ensure feedback loops are closed and partner insights inform internal strategies and product roadmaps.
Support and Relationship Management
  • Serve as the first point of contact for partner inquiries and issue resolution.
  • Deliver exemplary service and build long-term trust with stakeholders across partner organizations.
  • Facilitate Quarterly Business Reviews (QBRs) and regular strategic check-ins.
Qualifications Required
  • 2โ€“3 years of experience in customer success, partner management, account management, or a similar role.
  • Proven success managing multiple stakeholders and driving adoption at scale.
  • Strong project management skills with the ability to meet tight deadlines.
  • Proficiency in CRM tools (HubSpot preferred) and data platforms such as Excel or Looker.
  • Organized, detail-oriented, and driven by operational excellence
  • Strategic thinker with strong execution skills and the ability to lead through influence.
  • Resilient, self-motivated, and able to thrive in a fast-paced, evolving environment.
  • Passionate about improving educational access and outcomes through technology.
  • A confident communicator who can distill complexity into actionable insights.
Preferred
  • Experience in SaaS, fintech, or edtech environments.
  • Experience working with post-secondary, trade, or vocational schools.
  • Knowledge of student financing, including loans or Income Share Agreements.
  • Background in education, admissions, or school operations.
  • Familiarity with Finix, Payabli, Stripe, or similar payment/financial platforms.
Benefits
  • Unlimited paid time off
  • Generous benefits allowance
    • Health Insurance Reimbursement
    • 401(k) plan
    • We'll pay your cell phone and home internet bill up to $200
    • $100/month toward your personal wellness (however you define it)
    • Paid Maternity and Paternity leave