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Partner Success Manager Jobs in Milwaukee, WI (NOW HIRING)

SoftwareOne

Partner Success Manager

Milwaukee, WI

The role Job Summary As a Partner Success Manager (PSM) on SoftwareOne's Cloud Desk team, you will own the full partner journey for a portfolio of top-tier strategic channel partners, guiding them ...

2W Technologies, Inc.

Success Manager

Pewaukee, WI · On-site

If a 2W Tech  Success Manager  is your next gig, here's what you'll need to bring to the table ... Partner closely with the Solution Engineering team to ensure client needs are accurately translated ...

2W Technologies, Inc.

Success Manager

Pewaukee, WI · On-site

If a 2W Tech  Success Manager  is your next gig, here's what you'll need to bring to the table ... Partner closely with the Solution Engineering team to ensure client needs are accurately translated ...

Ready Rebound

Customer Success Manager

Milwaukee, WI · On-site

Our priority is not only the quality of treatment offered through our partners but also we put an ... Customer Success Manager Department: Client Experience Schedule: Full-Time (Midwest) Who we are ...

Milwaukee Tool

Customer Success Manager

Brookfield, WI · On-site

Milwaukee Tool is seeking a Customer Success Manager to own relationships with assigned ONE-KEY ... Partner closely with Sales, Customer Support, ATS, Jobsite Solutions, Product Management, Marketing ...

Milwaukee Tool

Customer Success Manager

Brookfield, WI · On-site

Milwaukee Tool is seeking a Customer Success Manager to own relationships with assigned ONE-KEY ... Partner closely with Sales, Customer Support, ATS, Jobsite Solutions, Product Management, Marketing ...

FIS

Client Success Manager II

Milwaukee, WI

$56K - $95K/yr

The Client Success Manager (CSM) II is responsible for driving client satisfaction, solution ... By serving as a strategic partner, the CSM ensures clients realize the full value of their ...

Forj

Strategic Client Success Manager

Delafield, WI · Remote

The ideal candidate will bridge elite enterprise relationship management with sharp domain fluency ... Plan and deliver high-impact Executive Business Reviews (EBRs) and Partnership Success Plans to ...

Forj

Strategic Client Success Manager

Delafield, WI · On-site

The ideal candidate will bridge elite enterprise relationship management with sharp domain fluency ... Plan and deliver high-impact Executive Business Reviews (EBRs) and Partnership Success Plans to ...

Forj

Strategic Client Success Manager

Delafield, WI · On-site

The ideal candidate will bridge elite enterprise relationship management with sharp domain fluency ... Plan and deliver high-impact Executive Business Reviews (EBRs) and Partnership Success Plans to ...

Deloitte

Deployment Success Manager

Milwaukee, WI · On-site

... affect customers, partners, constituents, and the workforce. Recruiting for this role ends on ... Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for:

FIS

Team Lead, Client Success Manager

Milwaukee, WI · On-site

Act as a liaison between product management and clients; partner with sales & professional services ... Client Success, Client Service/Support, Account Management, or similar roles * Prior people ...

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All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Milwaukee, WI

Partner Success Manager information

See Milwaukee, WI salary details

$31K

$79.2K

$133.4K

How much do partner success manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for partner success manager in Milwaukee, WI is $79,166.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,700.00 and $94,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What are popular job titles related to Partner Success Manager jobs in Milwaukee, WI?

For Partner Success Manager jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Partner Success Manager jobs in Milwaukee, WI look for?

The top searched job categories for Partner Success Manager jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Partner Success Manager jobs?

Cities near Milwaukee, WI with the most Partner Success Manager job openings:

Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $79,166 per year, or $38.1 per hour.

Partner Success Manager

SoftwareOne

Milwaukee, WI

Full-time

Medical, Dental, Vision, Retirement

Posted 22 days ago

Job description

Why SoftwareOne?

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.
Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.
Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.


The role

Job Summary

As a Partner Success Manager (PSM) on SoftwareOne’s Cloud Desk team, you will own the full partner journey for a portfolio of top-tier strategic channel partners, guiding them from initial onboarding through ongoing engagement, renewals, and expansion. Unlike a traditional customer-facing CSM, a PSM works business-to-business with partners – enabling them to deliver success to their own end customers, rather than directly managing end-user accounts. You will be the face of SoftwareOne’s business to our partners, championing a best-in-class partner experience that is consultative, responsive, and always one step ahead. You will work hand-in-hand with partners’ teams (from executives to operational staff) to ensure they are operationally ready, benefiting fully from multi-cloud programs, and realizing continuing value from SoftwareOne’s Cloud solutions. You will also be accountable for key commercial outcomes – driving high partner retention (renewals) and growth (expansion) – while working in close partnership with Channel Sales and Alliances teams (matrix model) to support shared revenue goals. If you thrive at the intersection of channel management, partner enablement, and revenue growth – and want to help our partners succeed across Azure, AWS, Google Cloud, and other platforms – this role was made for you.  

Note:SoftwareOne is anAI-forward company. We actively use AI across our business to improve productivity, decision-making, and outcomes, and we are intentional about hiring people who are curious, hands-on, and eager to leverage AI as technology evolves. 

Role & Responsibilities

  • Own Full Partner Lifecycle: Manage the end-to-end journey for strategic partners – from initial onboarding and enablement to ongoing engagement, renewals, and expansion.  
  • Ongoing Engagement & Partnership Management: Act as the primary point of contact for your partners – serving as a trusted advisor on their journey. Build strong, trust-based relationships with partner stakeholders at all levels (from leadership to operations), and maintain regular touchpoints through business reviews, strategy sessions, and performance check-ins to keep partners on track for success.  
  • Hyperscaler Program Alignment: Guide partners in navigating and aligning with hyperscaler partner programs (Microsoft, AWS, Google) so they leverage available incentives, stay compliant with program requirements, and maximize their benefits (rebates, support credits, etc.).  
  • Serve as the partners’ advocate inside SoftwareOne for program-related needs or escalations. 
  • Renewals & Expansion Ownership: Drive high partner retention and growth by engaging partners in renewal readiness well ahead of contract expirations, and by identifying expansion and cross-sell opportunities (e.g. adding new cloud services or vendors) through data-driven insights. Lead the renewal process for partner contracts, coordinating with Channel Account Executives to ensure partners renew on time and to secure incremental upsell/cross-sell deals where appropriate.   
  • Business Reviews & Success Planning:  Participate in regular QBRs (Quarterly Business Reviews) or success plan sessions with partners to review performance metrics (revenue, consumption, new end-customer acquisition, etc.), discuss pipeline and upcoming renewals, and refine joint business plans for growth.     
  • Cross-Functional Collaboration: Work closely with internal teams – including Channel Sales Managers, Partner Development Managers (PDMs), Cloud Architects, Licensing Specialists, Sales Operations, Finance, and Cloud Support teams – to deliver a seamless partner experience.     
  • Issue Resolution & Advocacy: Monitor partner health and satisfaction; proactively address concerns and troubleshoot issues the partner encounters (e.g. escalations with transactions or support cases). Manage escalations with empathy and urgency, coordinating internal resources (Cloud Desk support, product teams, etc.) to resolve problems and protect partner trust and loyalty. 
  • Continuous Improvement & Feedback: Champion ongoing improvement by collecting partner feedback on SoftwareOne’s processes, tools, and programs.   
  • 5% for potential occasional travel to visit customers or internal meetings. 

What we need to see from you

What you offer

  • Demonstrated experience using AI in a practical, applied way — such as improving workflows, automating tasks, enabling better decisionmaking, or increasing impact in prior roles. This does not require deep technical or engineering expertise in AI; we value applied use, experimenting, and a mindset of curiosity and continuous learning.
  •  
  • Bachelor’s degree preferred, equivalent experience acceptable 
  • 1-2+ years in a Customer Success, Sales Operations, Inside Sales or similar role; preference will be given to candidates with a background in operational licensing or services 
  • Understanding the processes of quote and order management, onboarding a client and after sales.  
  • Experienced in Working in a Matrix Organization  
  • Experience working with customers; building and maintaining relationships 
  • Good presentation, communication, organization, multitasking, project and time management skills. 
  • Problem solving, critical thinking and consultative skills required. 
  • Ability to research multiple sources to find data 

The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons. 

Success Criteria

  • Time-to-First-Transaction: Accelerate partner activation   
  • Attaining high CSAT scores 
  • Onboarding & Enablement Milestones 
  • Seamless Handoffs & Low Escalations 

Organizational Alignment

  • This role reports to the Cloud Desk Leader 
  • Partner closely with Sales, Presales, Channel, Solution Sales, and Services to support deal execution and cosell motions

What we offer 

  • Generous pay with bonus structure (quarterly or bi-annual depending on the role)
  • Independent environment without a lot of red tape where you are empowered to make decisions
  • Substantial benefits package that includes:
      • Full suite of medical coverage with A+ carriers, Dental, and Vision with strong employer contributions plus additional voluntary coverage available for Pets, Identity Theft Protection, Accident & Critical Illness
      • 401k program with employer matching 50% up to the first 10% of employee’s contributions
      • Wellness plan that includes credits to premiums and employer contributions towards the savings plan of your choice
      • Access to EAP and concierge services plus pre-paid legal at no cost
      • Abundant time off that includes paid holidays, floating holidays, your birthday off, a volunteer day, and discretionary time off (DTO)
      • Employee stock purchase plan
      • Learning and development opportunities galore, tuition reimbursement, and much more!
      • Specific to Nashville and Milwaukee-based office employees: company-paid parking
  • Winning culture, inclusive environment, and friendly people all over the world
  • A remote-friendly organization, with colleagues working remotely either part or full-time

Target compensation for this role will be $70k - $85K USD(mix of base salary and bonus). Actual offers may be higher or lower than this range and will be determined based on a variety of factors, including (but not limited to) candidates’ qualifications, experience, education, and work location.

We are not able to consider candidates residing in the state of Hawaii currently.


Job Function
Sales
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.   
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.  
  
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program. 
Qualifications:

What you offer

  • Demonstrated experience using AI in a practical, applied way — such as improving workflows, automating tasks, enabling better decisionmaking, or increasing impact in prior roles. This does not require deep technical or engineering expertise in AI; we value applied use, experimenting, and a mindset of curiosity and continuous learning.
  •  
  • Bachelor’s degree preferred, equivalent experience acceptable 
  • 1-2+ years in a Customer Success, Sales Operations, Inside Sales or similar role; preference will be given to candidates with a background in operational licensing or services 
  • Understanding the processes of quote and order management, onboarding a client and after sales.  
  • Experienced in Working in a Matrix Organization  
  • Experience working with customers; building and maintaining relationships 
  • Good presentation, communication, organization, multitasking, project and time management skills. 
  • Problem solving, critical thinking and consultative skills required. 
  • Ability to research multiple sources to find data 

The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons. 

Success Criteria

  • Time-to-First-Transaction: Accelerate partner activation   
  • Attaining high CSAT scores 
  • Onboarding & Enablement Milestones 
  • Seamless Handoffs & Low Escalations 

Organizational Alignment

  • This role reports to the Cloud Desk Leader 
  • Partner closely with Sales, Presales, Channel, Solution Sales, and Services to support deal execution and cosell motions

What we offer 

  • Generous pay with bonus structure (quarterly or bi-annual depending on the role)
  • Independent environment without a lot of red tape where you are empowered to make decisions
  • Substantial benefits package that includes:
      • Full suite of medical coverage with A+ carriers, Dental, and Vision with strong employer contributions plus additional voluntary coverage available for Pets, Identity Theft Protection, Accident & Critical Illness
      • 401k program with employer matching 50% up to the first 10% of employee’s contributions
      • Wellness plan that includes credits to premiums and employer contributions towards the savings plan of your choice
      • Access to EAP and concierge services plus pre-paid legal at no cost
      • Abundant time off that includes paid holidays, floating holidays, your birthday off, a volunteer day, and discretionary time off (DTO)
      • Employee stock purchase plan
      • Learning and development opportunities galore, tuition reimbursement, and much more!
      • Specific to Nashville and Milwaukee-based office employees: company-paid parking
  • Winning culture, inclusive environment, and friendly people all over the world
  • A remote-friendly organization, with colleagues working remotely either part or full-time

Target compensation for this role will be $70k - $85K USD(mix of base salary and bonus). Actual offers may be higher or lower than this range and will be determined based on a variety of factors, including (but not limited to) candidates’ qualifications, experience, education, and work location.

We are not able to consider candidates residing in the state of Hawa...

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