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Partner Success Manager Jobs in Calgary, AB (NOW HIRING)

Long View Systems

Account Manager

Calgary, AB · On-site

CA$92K - CA$121K/yr

Partner with Practice Leads/Directors, Architects, Client Success Managers, and delivery teams to develop solutions that address client business needs * Maintain accurate CRM data, sales forecasts ...

Rogers Communications

Manager HRBP

Calgary, AB · On-site

We're looking for an HR Manager to join a group that cares deeply about each other, builds trust ... to business success by fostering strong collaboration, serving as a trusted thought partner ...

Rogers Communications

Manager HRBP

Calgary, AB · On-site

... to business success by fostering strong collaboration, serving as a trusted thought partner ... management, succession planning, sales compensation and employee engagement. • Lead and support ...

SNC-Lavalin

Systems OCS/TPS Manager

Calgary, AB

Acting as the Engineer of Record within the Delivery Partner organization, the position provides ... success managing multidisciplinary engineering teams, consultants, and contractors within complex ...

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All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Calgary, AB

Partner Success Manager information

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What job categories do people searching Partner Success Manager jobs in Calgary, AB look for?

The top searched job categories for Partner Success Manager jobs in Calgary, AB are:

Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Account Manager

Long View Systems

Calgary, AB • On-site

CA$92K - CA$121K/yr

Full-time

Posted 4 days ago

Job description

Long View. A career that helps you get more out of life.
 
A Long View career helps you get more out of life. We don't just say it, we prove it. Every day. We're proud of our reputation as one of North America's most dynamic IT providers - and we're even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you'll see how our company's core pillars - Integrity, Competence, Value, and Fun - resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!

Are you skilled at uncovering business challenges and aligning technology solutions to address client needs? Do you have experience collaborating with technical, service delivery, and leadership teams to develop client solutions?

We are looking for an energetic and ambitious Account Manager for our Calgary branch to join our fast-paced, high-performing sales team. In your role as Account Manager, you will build and grow client relationships by acting as a trusted advisor and helping customers solve business challenges through Long View's services and expertise. You'll drive revenue growth through account planning, consultative selling, and business development while delivering an exceptional client experience. Success is measured through customer satisfaction, revenue growth, pipeline development, and account expansion.

A Day in the Life:

  • Own client relationships and act as a trusted advisor and primary point of contact

  • Growing existing accounts while pursuing net-new business opportunities

  • Maintain overall accountability for customer satisfaction within your portfolio

  • Manage the complete sales lifecycle, including opportunity identification, qualification, proposal development, negotiation and closing

  • Partner with Practice Leads/Directors, Architects, Client Success Managers, and delivery teams to develop solutions that address client business needs

  • Maintain accurate CRM data, sales forecasts and pipeline management activities

  • Facilitate regularly Client Business Reviews and strategic client discussions

  • Expand Long View's market presence by introducing new services, technologies, and strategic initiatives to clients

What You Bring:

  • 3+ years of solution selling, with experience in developing account growth strategies

  • Ability to build trust quickly with clients, partners, and internal stakeholders

  • Strong communication and presentation skills, including the ability to interact with executive-level decision makers

  • Ability to uncover business challenges and identify value-driven opportunities

  • Understanding of technology services, managed services, professional services, and digital transformation initiatives

  • Strong CRM and pipeline management skills

What Makes You Extra Awesome:

  • A Bachelor's degree or equivalent training in business and / or sales management

  • Experience using Microsoft D365

  • Knowledge of prospecting tools like Zoom Info

  • Completion of Microsoft Fundamentals in Azure or Dynamics

Why Work at Long View:

  • Great people and culture 

  • RSP Plan

  • Fun is one of our core values

  • Flexible environment - A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness

$92,520 - $121,438 a year
Expected base salary range. Plus additional variable incentives.
Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View's mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know
To help streamline our hiring process, we may use AI-powered tools to support activities such as application review and interview evaluation. These tools assist our team but do not make hiring decisions. We encourage candidates to share their own experiences and perspectives throughout the process so we can get to know the person behind the application. We are committed to fair, transparent, and inclusive hiring practices. If you have questions or need accommodation at any stage, please contact us.
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