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Partner Success Manager Jobs in Calgary, AB (NOW HIRING)

Finning

Insights Lead - Mining Performance

Calgary, AB · Hybrid

CA$90K - CA$110K/yr

This role is part analyst, part engineer, and part business partner. Success requires curiosity ... Mining industry experience, knowledge of Caterpillar equipment, fleet management systems ...

Colas

HR Business Partner - Western Canada

Calgary, AB · On-site

CA$95K - CA$115K/yr

You will operate as a trusted advisor to functional leaders and people managers, translating ... success * Support leadership and professional development programs * Drive adoption of enterprise ...

Chandos

Senior HR Business Partner

Calgary, AB · On-site

We are 100 per cent employee-owned , and our success is driven by our employee owners. We ... Reporting to the Senior Manager, HR Business Partnering, this role is accountable for enabling ...

Veresen

HR Business Partner

Calgary, AB · Hybrid

This position reports to the Manager, HR Business Partnering & Talent Acquisition in the Human ... success. This role is also expected to provide mentorship to more junior members of the HR team.

Turner & Townsend

HR Business Partner

Calgary, AB

Working in partnership makes it possible to deliver the world's most impactful projects and ... success. Our capabilities include programme, project, cost, asset and commercial management ...

Meda Agency

Senior Marketing Manager

Calgary, AB · On-site

$90K - $100K/yr

Partner with Operations, Culinary, Finance, and restaurant leadership to ensure seamless execution ... Proven success managing complex projects in a fast-paced environment * Strong leadership ...

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All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Calgary, AB

Partner Success Manager information

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What job categories do people searching Partner Success Manager jobs in Calgary, AB look for?

The top searched job categories for Partner Success Manager jobs in Calgary, AB are:

Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Insights Lead - Mining Performance

Finning

Calgary, AB • Hybrid

CA$90K - CA$110K/yr

Full-time

Medical, Dental, Retirement

Posted 4 days ago

Job description

Company:Finning CanadaNumber of Openings:1Worker Type:PermanentPosition Overview:We're looking to hire a strong problem solver to help connect mining operations, fleet performance, customer data, and business outcomes.
As the Insights Lead - Mining Performance, you'll work closely with Mining Sales & Product Support, Fleet Performance, Customers, Caterpillar, and Finning IT to turn complex operational and commercial data into actionable insights. You'll help improve equipment availability, reliability, maintenance performance, and sales effectiveness while supporting the development of insights that enable better decision making.
This role is part analyst, part engineer, and part business partner. Success requires curiosity, strong business acumen, technical capability, and the ability to influence stakeholders across multiple organizations.
What we can offer you:
Great people and place to work with a hybrid work opportunity
Career advancement and training opportunities
Pension and employee stock purchase plans with company contributions
Extensive health benefits including group medical and dental benefits, and short-term and long-term disability benefits
For this position, the expected base salary range is between $90,000 and $110,000 annually with an additional performance bonus over the base salary.Job Description:

What You'll Do

  • Develop insights that improve mining fleet performance, equipment availability, reliability, maintenance execution, and customer outcomes.

  • Analyze equipment, maintenance, telematics, operational, customer, and commercial data to identify opportunities and risks.

  • Partner with Mining Sales teams to identify growth opportunities, improve account planning, and support data-driven decision making.

  • Work directly with customers to understand business challenges, define data requirements, and deliver practical analytical solutions.

  • Partner with Finning IT, Digital Services, and technical stakeholders to support data integrations, reporting solutions, and data pipeline development.

  • Build dashboards, reports, and executive-ready recommendations that translate complex data into clear actions.

  • Lead and support strategic initiatives focused on mining performance, business growth, operational effectiveness, and data quality.

What We're Looking For

  • Experience in analytics, business intelligence, mining operations, fleet performance, product support, reliability, or related disciplines.

  • Strong analytical and problem-solving skills with the ability to translate data into actionable business recommendations.

  • Advanced experience with SQL, Python, R, Power BI, and Microsoft Office applications.

  • Experience working with large operational, equipment, maintenance, customer, or commercial datasets.

  • Experience partnering with technical and business stakeholders to deliver data-driven solutions.

  • Strong communication and relationship-building skills with the ability to influence stakeholders at all levels.

  • Mining industry experience, knowledge of Caterpillar equipment, fleet management systems, maintenance systems, or telematics platforms is considered a strong asset.

Why Join Us

This is an opportunity to play a key role in helping our mining customers and business make better decisions through data. You'll work on high-impact problems, partner directly with industry leaders and customers, and help shape how Finning uses data to improve operational and commercial performance across our mining business.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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